Wyncroft House Care Centre

16 Moss Grove, Kingswinford DY6 9HU
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8.3 6 Reviews
  • Wyncroft House Care Centre, Kingswinford
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Care Provided by Wyncroft House Care Centre

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Wyncroft Care Ltd
  • Person in charge
  • Kelly Romney (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Wyncroft House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £950
    • RESPITE Self-Funded Nursing Care from £950
  • (these prices are only a guideline, please contact Wyncroft House Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Wyncroft House Care Centre? View your Advertising Options

Wyncroft House Care Centre Reviews (6)

8.3

Wyncroft House Care Centre has a Review Score of 8.3 (8.345) out of 10, based on 2 reviews in the last 2 years. Over all time Wyncroft House Care Centre has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
1
2
2
4

Review from Claire W (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the residential home, where my mother had lived for over a year, felt that they could no longer meet her needs, I was advised that a nursing home may be a better fit. My father-in-law had been at Wyncroft some years previously and had received superb care so I approached them to see if they could
accommodate my mum. From the onset, the care she has received has been exemplary. She was welcomed as part of the family and it feels as though she is "at home" rather than in just a care home. My mum can be a bit of a character and awkward at times, but the staff care for her with patience and humour. She has made friends amongst the other residents and really enjoys taking part in the many activities that are organised. As her daughter, I feel a weight has been lifted off me as my mum is happy and content and I feel in very safe hands.

Reply from Kelly Romney, Home Manager at Wyncroft House Care Centre

Thank you so much for your review, Claire. It has been a pleasure to welcome your Mother as well as her family to Wyncroft.


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Review from Paul H (Son of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to Wyncroft House on the first of January 2020 for end-of-life care. She passed away on the 28th of February 2024. She had nothing but praise for the staff that looked after her, and I cannot thank them enough for the love and care they showed her over the four years she was in their
care. She was safe and looked after, and she often said it was the best thing that she was sent there, so a massive thank you to all the staff for looking after my mom for so long.

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Review from Gaynor R (Niece of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my aunty was outstanding by all staff, nothing was too much trouble. She was treated with dignity and respect, she was shown compassion when she became unwell. The support was also given to us as a family. There were daily activities for those who wanted to take part in them. The care
given to my aunty at the end of life was excellent. I would recommend this care home to anyone. We would, again, like to thank you all.

Reply from Maxine Cleobury, Home Manager at Wyncroft House Care Centre

It was our privilege and pleasure to have met such a lovely lady and family.


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Review from Kay S (Daughter of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom became a resident at Wyncroft House Care Centre, Kingswinford in May 2022. She has been treated with dignity and respect and shown compassion when she became unwell at the end of June with a pre-existing condition. The staff are so good with the care and support they provide, not just to residents
but to families too. Nothing is too much trouble. Mom chose not to go into hospital when given the choice and we are so pleased that she stayed at Wyncroft House as her care was superior to the care she would have received elsewhere. No one wants to end their days anywhere other than their own home if given a choice, but I would certainly recommend this home to anyone in need. From the daily care given, including the activities provided for those that want to take part, to the nursing care, and the gentleness, care, consideration, dignity and compassion shown to mom when she was receiving palliative care was always exemplary. It's the little things that make a difference and they are present here.

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Review from Robin P (Son of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the few days my mother received end of life care here, she was treated with respect and dignity and made comfortable in her last few hours.

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Review from Yvonne S (Daughter of Resident) published on 16 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

"Never judge a book by it's cover" are the words that come to mind when I think of Wyncroft. When I first walked into the home I felt that in certain places the decor and furniture were a little tired but oh my goodness me the staff were certainly very lively and friendly!!


My Dad is greatly respected

and receives excellent care in "The Lodge." It has a homely and happy atmosphere with very caring, approachable, professional and flexible staff who have an excellent understanding of dementia. They made a huge effort to get to know my Dad's personality, background, likes and dislikes as soon as he became a resident. They use successful strategies to keep him contented and on an even keel; allowing him to make his own choices and use their utmost efforts to fit into his routine rather than expecting him to adhere to theirs. Nothing is too much trouble for them. They have given me tremendous support. My Dad and I are made to feel a huge part of this lovely extended family.

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Current Review Score: 8.3 (8.345)

Overview of Review Score

The Review Score of 8.3 (8.345) out of 10 for Wyncroft House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Wyncroft House Care Centre is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.388 Points relating to the number of positive Reviews for Wyncroft House Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 2 Positive Reviews ÷ 7.6 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Wyncroft House Care Centre

What types of Care is Wyncroft House Care Centre registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyncroft House Care Centre provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wyncroft House Care Centre have?

There are 38 Single Rooms.

What are the Facilities & Services at Wyncroft House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Wyncroft House Care Centre to the centre of Kingswinford?

0.2 mile(s) as the crow flies, distance by road may be significantly further.