contact the manager for further information about fee
open visiting
on site parking
Bartholamew Lodge Nursing Home has a Review Score of 9.6 (9.605) out of 10, based on 9 reviews in the last 2 years. Over all time Bartholamew Lodge Nursing Home has 11 reviews.
Review from D D (Son of Resident) published on 13 March 2025
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Review from Hazel A (Niece of Resident) published on 10 March 2025
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Reply from Petty Mhlanga, Manager at Bartholamew Lodge Nursing Home
Thank you so much. We aim to ensure quality care is rendered to our seevice users and we are glad you had a good experience while your uncle was in our care. We will miss you.
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Review from Emily W (Granddaughter of Resident) published on 18 December 2024
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Review from Diane W (Daughter-in-law of Resident) published on 28 October 2024
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Review from Richard W (Son of Resident) published on 28 October 2024
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Review from Sharon W (Daughter-in-law of Resident) published on 2 October 2024
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Review from Colin D (Son of Resident) published on 5 August 2024
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Review from Joanne W (Niece of Resident) published on 11 January 2024
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Reply from Petty Mhlanga, Manager at Bartholamew Lodge Nursing Home
Thank you for the review. As a home, we really appreciate. We will always ensure safety and comfort for our service users. We also appreciate that you always inform us if not satisfied with any care given.
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Review from D B (Nephew of Resident) published on 28 November 2023
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Reply from Aneesh Thomas, Operations Manager at Bartholamew Lodge Nursing Home
Hi, thank you for the time to complete this lovely review. I am very glad to hear that you are happy with the care received by your uncle. I will share your good words with the rest of our team too.
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Review from Jennifer L (Wife of Resident) published on 30 January 2023
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Reply from Petty Mhlanga, Manager at Bartholamew Lodge Nursing Home
Thank you for your review. We always aim to provide a good standard of care and thank you for working with us to look after your loved one.
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Review from V C (Daughter of Resident) published on 13 May 2022
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Reply from Aneesh Thomas, Operations Manager at Bartholamew Lodge Nursing Home
Thank you for your time to complete a review. Glad to hear that your mum is happy with the care she receives at the home.
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The Review Score of 9.6 (9.605) out of 10 for Bartholamew Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.705 for Bartholamew Lodge Nursing Home is calculated as follows: ( (76 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.705
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Bartholamew Lodge Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jun 2019
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