Bearwood Nursing Home has a Review Score of 9.5 (9.450) out of 10, based on 11 reviews in the last 2 years. Over all time Bearwood Nursing Home has 24 reviews.
Review from Gurmeet M (Son of Resident) published on 31 January 2025
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for taking time to complete a good review for us. We are glad to hear that you are satisfied with the care your mother received at the home.
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Review from June G (Friend of Resident) published on 26 November 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a positive review for us. We are happy to hear that you are satisfied with our service.
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Review from Mary F (Daughter of Resident) published on 15 October 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a review for us. We are glad to hear that you are happy with the care your mother received.
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Review from Eileen B (Wife of Resident) published on 15 October 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a review for us. We are happy to hear that you are satisfied with our service.
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Care / Support
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Treated with Dignity
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Review from Susan T (Sister of Resident) published on 15 October 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a review for us. We are glad to hear that you enjoyed the summer party.
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Review from Peter C (Husband of Resident) published on 15 October 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a review for us, thanks for your kind words and happy to hear that you are happy with our service. We are glad to hear that you are enjoying visiting the service on a regular basis
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Review from Keith C (Brother of Resident) published on 8 October 2024
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your valuable time to complete a review for us. We are glad to hear that you and your sister are happy with our service.
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Review from Jay S (Friend of Resident) published on 8 October 2024
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your valuable time to complete a review for us. We are glad to hear that you are satisfied with our service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
Rooms
Value for Money
Review from R K (Niece of Resident) published on 8 October 2024
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Reply from A Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your valuable time to complete a review for us. We are glad to hear that you are satisfied with the service. we will pass your good words to our team members.
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Review from J W (Grandson of Resident) published on 4 October 2024
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your time to complete a review for us. we are glad to hear that you are satisfied with the care and service received from our team.
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Review from M W (Daughter-in-law of Resident) published on 4 October 2024
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for taking your time to complete a review for us. We are happy to hear that you are satisfied with our care and support.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
Review from Alice D (Niece of Resident) published on 10 May 2022
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Thank you, Alice, for taking the time to write a review. Your aunt has always been a pleasure to care for. I will pass on your kind words to the team.
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Review from L H (Relative of Resident) published on 26 April 2022
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Thank you for your valuable time to review our service. Your feedback is very much important to us. The team will be delighted by your kind words.
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Review from J M (Brother of Resident) published on 30 March 2022
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you very much for your kind words. Happy to hear that you were satisfied with our service.
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Review from D D (Friend of Resident) published on 30 March 2022
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank you for your review, glad to hear you are happy with the service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from X D (Son of Resident) published on 1 March 2022
Submitted via Postal Card •
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Thank you for reviewing our service. Your support is much appreciated. We will definitely miss you and the support offered to us during your Mothers stay here.
Kind regards.
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Review from Natalie M (Niece of Resident) published on 17 February 2022
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Hi Natalie,
Thank you for your review. We sincerely appreciate your feedback.
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Review from Tom G (Husband of Resident) published on 5 January 2022
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Thank you for reviewing our service. Your support is much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle Mc (Daughter of Resident) published on 22 November 2021
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Reply from Aneesh Thomas, Operations Manager at Bearwood Nursing Home
Thank You, Michelle, Glad to hear that you are happy with the Service. We will work together with our clients, friends and their families to make further improvements to the service.
Facilities
Care / Support
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Treated with Dignity
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Management
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Value for Money
Review from Jacqueline Y (Daughter of Resident) published on 9 November 2021
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Reply from Lincymol Thomas, Manager at Bearwood Nursing Home
Dear Jacqueline, thank you for your review and ongoing support.
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The Review Score of 9.5 (9.450) out of 10 for Bearwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.656 for Bearwood Nursing Home is calculated as follows: ( (96 Excellents x 5) + (25 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 131 Ratings = 4.656
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.794 Points relating to the number of positive Reviews for Bearwood Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 10 Positive Reviews ÷ 12.6 = 0.794
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Mar 2020
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