The home hold an open door policy, welcoming friends and family at all times.
If a meeting with the Home Manager is required, please call in advance.
Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Free parking available onsite.
Bridgewood Mews has a Review Score of 8.6 (8.583) out of 10, based on 2 reviews in the last 2 years. Over all time Bridgewood Mews has 6 reviews.
Review from Lisa H (Mother of Resident) published on 14 June 2024
Submitted via Postal Card •
Report
Reply from Lauren Hallas, Marketing and Communications Officer at Bridgewood Mews
Thank you for leaving a lovely review for Bridgewood Mews, I'll be sure to pass your comments on to the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Mother of Resident) published on 24 May 2024
Submitted via Postal Card •
Report
Reply from Lauren Hallas, Marketing and Communications Officer at Bridgewood Mews
Thank you for your positive review and recommendation of Bridgewood Mews. I'll pass your comments on to the home so they can share them with the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C K (Father of Resident) published on 5 April 2022
Submitted via Postal Card •
Report
Reply from Jenna Wood, Exemplar Health Care at Bridgewood Mews
Thank you for your review of Bridgewood Mews. We're really glad to hear that your children are looked after and that you're happy with the care at Bridgewood Mews. Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edna R (Mother of Resident) published on 17 March 2022
Submitted via Postal Card •
Report
Reply from Jenna Wood, Marketing Manager at Bridgewood Mews
Thank you so much for your kind review, Edna. We're really pleased to hear that the team at Bridgewood Mews are helpful and friendly and your son feels safe in their care. I'll pass your message onto the team. They will be delighted to receive this feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Friend of Resident) published on 11 October 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn R (Partner of Resident) published on 13 August 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.6 (8.583) out of 10 for Bridgewood Mews is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Bridgewood Mews is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.625 Points relating to the number of positive Reviews for Bridgewood Mews is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Apr 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2019
Hi, I’m Amanda and I’m the Registered Manager at Bridgewood Mews in Tipton.
I qualified as a Registered General Nurse in 1998 and worked as an Orthopedic Sister for most of those years. I’m a surgical nurse by background and have worked in numerous care settings.
Since leaving the NHS in 2015, I’ve worked as a Cosmetic Nurse and Disability Assessor. I have also worked as a Nurse in a nursing home and agency nursing. I was keen to develop my management experience and became a Deputy Manager before progressing to Home Manager.
I have been at Bridgewood Mews, with Exemplar Health Care, since November 2019 and have enjoyed every moment of working here.