Lyndon Hall Care Home

Malvern Close, off All Saints Way, West Bromwich B71 1PP
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9.9 84 Reviews
  • Lyndon Hall Care Home, West Bromwich
Nestled within a tranquil residential area in West Bromwich, Lyndon Hall Care Home offers personalised nursing and dementia care to older people.

A friendly, purpose-built care home, Lyndon Hall offers residents a homely setting where they are empowered to live life the way they choose. As well as high quality care, the team focus on wellbeing and work hard to ensure residents have plenty of opportunities to do the things they enjoy. Whether that be gardening, baking or morning walks, there is something for every person to get involved in.

There are also a plethora of spaces for rest and relaxation; from the range of sitting rooms and four dining areas to the sensory area in the courtyard garden, every aspect of the home has been designed with comfort at the heart, ensuring residents truly feel at home.

The care team at Lyndon Hall is on hand to support residents and their loved ones from the moment they step through the door. Helping them to settle in, the team get to know each individual resident, taking pride in encouraging everyone to take an active part in life at the home in a way that suits them. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, the team at Lyndon Hall are committed to helping residents to live their best lives.

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Care Provided by Lyndon Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Whittle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lyndon Hall Care Home Reviews (84)

Total of 84, showing 1-20
9.9

Lyndon Hall Care Home has a Review Score of 9.9 (9.850) out of 10, based on 22 reviews in the last 2 years. Over all time Lyndon Hall Care Home has 84 reviews.

Overall Experience

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  • 26
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Date Published

84
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Review from Julie M (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's been at Lyndon Hall now for nearly 6 years now.
The care he's received over the years has been exceptional. I'm always informed about any issues with him.
Staff are friendly and supportive to dad and myself.
Dad's looked after so well and I'm so thankful for that.
I'm able to now visit
as his daughter and not his caregiver

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Review from A B (Next of Kin) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative received the best of care at Lyndon Hall. All her needs were met and many times these were exceeded. She was treated with kindness at all times. Communication between the home and family was excellent. I would recommend Lyndon Hall to anybody.

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Review from L N (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and willing to share details of how Mom is doing. I know mom is being locked after because she seems happy and certainly lets you know if she's not.
Mom spends most of her time in the lounge as she likes to see what's going on. The staff have always tended to her knees whilst
I have been visiting. They try their best to get her to eat and drink which I appreciate as it is a very difficult task!

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Review from M F (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was readily welcomed by the manager and nurse. Her room is light and airy with ensuite facilities. The receptionist always greets you on visiting (every day). The care staff on Poppy work relentlessly, it's very physically demanding for them. The team of nurses are there to listen to concerns and
reassure, I approach them often, feeling free to do so. The household staff and cleaning team are so friendly as they have around, chatting to bedbound patients and visitors alike. A hairdresser and chiropodist are available and other activities: singing, bingo, craft.

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Review from J E (Daughter of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers and staff are very responsive when you need them. They are always carers around so you know they are looking after your loved ones. Staff very friendly and if you need them, always happy to help. Would highly recommend this care home.

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Review from Douglas M (Son of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run care and nursing home. Staff are excellent as are the management, rooms clean and tidy. Facilities for residents are also excellent.

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Review from Joanne P (Daughter-in-law of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is great. My mother-in-law has really come on and started eating and has really settled in. It is very clean and her room is always clean. We are very happy with her care.

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Review from T R (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom was in the care of Lyndon Hall for only 3 days. During this time she was treated with respect and very good care. I cannot thank the manager and staff enough. Myself and my family all feel the same.

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Review from Colin B (Husband of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every thing is ok, no problems. All first class.

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Review from J B (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom's health and well-being have improved 100% since her admission to Lyndon Hall. The staff are friendly and attentive to Mom and the family. Without the care of Lyndon Hall, I'm sure Mom's outcome would have had a negative impact on all our lives as a family.

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Review from Peter H (Son of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lyndon Hall were very caring looking after my mum, and very welcoming whenever I visited. The staff is always polite and came and had conversations with me, cannot recommend Lyndon Hall highly enough.

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Review from C W (Daughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom came in from hospital and within a week the staff all knew her by name and always had time for her. Any questions I had were answered quickly and clearly. Anytime I visited they would give me update on how she was doing.

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Review from C G (Son of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanking the staff for all the care, compassion and understanding during the final days of my mother's life. She was treated with all the dignity that anyone deserves.

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Review from Darren M (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the level of care and services Lyndon Hall Care Home provided for my mom throughout the time she was a resident. Communication was good providing you were proactive enough to ask the right questions or query something that needed to be done for anything relating to my mom's health
and well-being. As Power of Attorney for my mom I felt this was important and it helped me that they regularly updated me when vaccinations needed to be approved and administered and to what doctors I needed to speak with to get their advice. Financial matters were also communicated to me as well with regular contact on any postal letters that were addressed to my mom to be regularly and quickly passed on to me to be dealt with accordingly. This proactive approach made my duty as Power of Attorney to my mom easier to manage. I will always have a lot of appreciation and gratitude for the help that Lyndon Hall Care Home provided for my mom and the support they gave to my family. Thank you.

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Review from B D (Husband of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Entering gave you the right feeling (homely). The manager and under manager both were excellent. The rest of the staff were kind and caring including the cleaning staff. If I ever needed care I would be happy to come here.

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Review from K F (Son of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only here for a short time but in that time the love and care shown to him was excellent. He could be tricky at times but the way the staff dealt with him was excellent.
Everyone from the manager to the housekeepers you could not fault. My father was very happy there during his stay.
The staff work very hard and do a great job of looking after the residents. It is a very nice atmosphere.
We did not need to worry about him during his stay he was always safe and well looked after.
Even in his final days the love and respect shown to him by the manager and the staff was fantastic.
We would have no hesitation in recommending Lyndon Hall to anybody.

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Review from P M (Brother of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I found the home a very friendly place. The staff and management were friendly and helpful there was a good atmosphere in the home. My brother's last few months there were as happy as his circumstances would allow.

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Review from D D (Son of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Lyndon Hall for over three years and it was wonderful to see the dedication, compassion, care and humour there. I visited often and telephoned often and was always met with kindness, sensitivity and thoughtfulness. Thank you so much for everything you did.

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Review from Graham W (Son of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has only been at Lyndon Hall a short time but the staff and the care home manager have been fantastic, nothing has been too much trouble and my mother's room is spotless and welcoming with fresh flowers in vases just one of many little added touches that make a huge difference.
Nothing is ever
too much trouble and the manager is always happy to welcome you into her office, the door is never closed and she will always take the time to chat with you and work out any little concern. The manager and the staff go above and beyond to make the residents and relatives feel happy, safe and reassured, thank you to you all.

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Review from C P (Son of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam's stay was very good. Care and compassion by the carers and management were second to none. The home is clean and well-maintained. Carers and management are always friendly and polite.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Lyndon Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Lyndon Hall Care Home is calculated as follows: ( (219 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 253 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lyndon Hall Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Lyndon Hall Care Home

What types of Care is Lyndon Hall Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyndon Hall Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Lyndon Hall Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Lyndon Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lyndon Hall Care Home to the centre of West Bromwich?

0.8 mile(s) as the crow flies, distance by road may be significantly further.