Lyndon Hall Care Home

Malvern Close, off All Saints Way, West Bromwich B71 1PP
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9.9 84 Reviews
  • Lyndon Hall Care Home, West Bromwich
Nestled within a tranquil residential area in West Bromwich, Lyndon Hall Care Home offers personalised nursing and dementia care to older people.

A friendly, purpose-built care home, Lyndon Hall offers residents a homely setting where they are empowered to live life the way they choose. As well as high quality care, the team focus on wellbeing and work hard to ensure residents have plenty of opportunities to do the things they enjoy. Whether that be gardening, baking or morning walks, there is something for every person to get involved in.

There are also a plethora of spaces for rest and relaxation; from the range of sitting rooms and four dining areas to the sensory area in the courtyard garden, every aspect of the home has been designed with comfort at the heart, ensuring residents truly feel at home.

The care team at Lyndon Hall is on hand to support residents and their loved ones from the moment they step through the door. Helping them to settle in, the team get to know each individual resident, taking pride in encouraging everyone to take an active part in life at the home in a way that suits them. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, the team at Lyndon Hall are committed to helping residents to live their best lives.

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Care Provided by Lyndon Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Whittle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lyndon Hall Care Home Reviews (84)

Total of 84, showing 81-84
9.9

Lyndon Hall Care Home has a Review Score of 9.9 (9.850) out of 10, based on 22 reviews in the last 2 years. Over all time Lyndon Hall Care Home has 84 reviews.

Overall Experience

  • 53
  • 26
  • 5
  • 0
  • 0

Date Published

84
5
13
22
62

Review from Anne J (Cousin of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my cousin arrived in the home in January her progress has been remarkable. She is eating much better and looks really well.

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Review from David H (Son of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this care facility to be a pleasant, light, airy and quite a friendly place. Staff are very caring and I have not had a bad experience to comment about. Verdict 10/10

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Review from Carol H (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for two years since January 2014. Although I have raised a few concerns regarding my mums deterioration I have found management and care staff very supportive and helpful. I have been kept informed at all times. Any concerns I raise are addressed in a professional/supportive
and caring manor. Activities have been few but recently a new appointment has been made and timetables and outings arranged so think this will improve.

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Review from J P (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff most attentive and caring and they treated my mother with respect, when asking for their help with tasks relating to her comfort they were most obliging.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Lyndon Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Lyndon Hall Care Home is calculated as follows: ( (219 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 253 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lyndon Hall Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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