Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE
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9.8 98 Reviews
  • Newbury Manor Nursing Home, Oldbury
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Newbury Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kharum Singh (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Newbury Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,000
    • Self-Funded Nursing Care from £1,000
    • Self-Funded Nursing Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Nursing Care from £1,000
    • RESPITE Self-Funded Nursing Dementia Care from £1,000
  • (these prices are only a guideline, please contact Newbury Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All Visitors must make sure they check in and out via e-reception book.


  • Parking

  • A car park is situated outside the building, this is for Newbury Manor visitors only.


Newbury Manor Nursing Home Reviews (98)

Total of 98, showing 1-20
9.8

Newbury Manor Nursing Home has a Review Score of 9.8 (9.755) out of 10, based on 29 reviews in the last 2 years. Over all time Newbury Manor Nursing Home has 98 reviews.

Overall Experience

  • 67
  • 27
  • 3
  • 0
  • 1

Date Published

98
5
12
29
69

Review from Jennie E (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in really well she has had a couple of occasion when she wasn't happy but we managed to sort them out and now she knows the staff and they are getting use to her over all the home is a nice place to live.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words, your comments will be passed on to the staff at Newbury Manor.


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Review from Paul L (Son of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother at least twice a week. Everyone is always pleasant and helpful. The care for my mother is second to none. All medical and welbeing needs are always covered. Since my mother has been here her health and welbeing has improved no end.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.


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Review from M R (Son-in-law of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable having mother in law residing here at Newbury.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words, your kind comments will be passed on to the staff at Newbury Manor.


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Review from Tracy W (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service staff are all friendly with both residents and family members. I couldn't ask for better care for my mom.
She is happy and content to be there she has been there for 2 years now and is doing so well she was admitted there with just six weeks to live but with the care she
has received she is thriving 2 years on.

Reply from Millie Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams, who are passionate about what they do. Once again, thank you.


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Review from C B (Nephew of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was looked after very well at Newbury Manor Nursing Home, all of the staff were helpful at all times and did their best to look after my aunt.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words, your kind comments will be passed on to the staff at Newbury Manor.


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Review from A B (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

So many Safeguarding issues! Includes two broken femurs and more falls and bruises than I can remember. Very poor comunication. Clothing ruined, items missing - even after leaving (family pics). Very slow to respond to official communication if at all. Mom has gone from feeding herself, sitting in the
lounge and talking to nonverbal, bedridden and is so weak.

Reply from Kam Kaur, Home Manager at Newbury Manor Nursing Home

Thank you for your review and comments. Ensuring patient safety is of utmost importance, and while we cannot completely eliminate falls, we can certainly take measures to reduce the associated risks. It is essential to acknowledge that certain health deteriorations and comorbidities are beyond our control. However, please rest assured that any issues that arise are addressed in accordance with our home's policies and procedures. We sincerely apologize if you feel otherwise, and we hope that your mom is finding happiness in our sister home.


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Review from Jane S (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to put a review for Newbury Manor Nursing Home. My mum was here for six months before she sadly passed. I would like to say how wonderful the staff and management were in caring for her. She was cared for with respect and dignity.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for your kind words, your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.


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Review from Lynda S (Sister of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When entering Newbury Manor, I have always received a warm welcome from the friendly staff. The home is always lovely and warm and very clean. I am very happy with the care provided to my sister.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.


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Review from Michelle A (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad entered the home in mis November 2023, he was dealt with, with care, professionalism and kindness particularly given he was end of life. The staff always treated me and members of the family kindly which made life easier. Dad was very well looked after to the very end. I'm extremely grateful
to the entire team who had a role in my dad's life which led to him passing away with dignity.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for your kind words, your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.


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Review from David S (Husband of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my wife. All staff and care delivered are outstanding. My wife is happy and comfortable. All staff are welcoming, and the home is always clean.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for this lovely review. It is always a joy to be able to pass on lovely comments to our teams. Once again, thank you.


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Review from Marie P (Daughter-in-law of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law had his 80th birthday party at the home and it was amazing. It was really kind of the manager to let us use the red room, all the staff were excellent in helping organise the party for us all to enjoy. We were well looked after and I would recommend people use the facility. My father-in-law
had a fantastic 80th birthday.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for these kind words and wonderful review. It means so much to our staff to receive such positive feedback and we are so glad your father-in-law had a wonderful birthday!


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Review from Colin L (Son of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Newbury. All the staff were wonderful and the care they gave my dad was incredible. Could not fault. We would like to thank all the staff at Newbury Manor. The home is always clean and always get a welcome at reception.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words, your kind comments will be passed onto the staff at Newbury Manor.


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Review from Lesley H (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the nursing, care and management staff at Newbury Manor very much for looking after my dad so well whilst he was there a few short months. My dear dad sadly passed away suddenly in December. He was treated with care and compassion by all. I was always treated as a friend every
time I visited him and felt that my dad was looked after in the best home he needed, after sadly his care needs were too much for me to continue at his home. I would recommend to anyone who find themselves in the same situation I was in a few months ago. Thank you all.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for your kind words; your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.


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Review from B R (Daughter-in-law of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was a resident for only one month, but we cannot thank the staff enough for the care and compassion shown to him and to his wife for the whole time. The whole family were treated like family by the cleaners, the laundry staff, the carers, the nurses and the management - we were all
taken care of.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for your kind words; your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.


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Review from Lisa W (Friend of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time my friend has been at Newbury Manor, I have found all the staff to be very polite, caring and helpful. Nothing is too much trouble for the staff in any time I have questions that need answering. Would definitely recommend Newbury Manor to anyone. Gives me peace of mind my friend is being
cared for brilliantly.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for this lovely review. It is always a joy to be able to pass on lovely comments to our teams.
Once again, thank you.


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Review from Marilyn G (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in Newbury Manor for six months. Staff are kind and efficient, treat patients with dignity and are very caring towards the residents. The building is warm, well-furnished and bright.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words, from all the staff at Newbury Manor.


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Review from J M (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came to Newbury Manor. The care and kindness they showed my daughter and myself were exceptional, from management to admin staff. Thank you, made me feel very reassured. I recommend Newbury Manor to anyone who is going through what I was.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words; all the staff at Newbury Manor appreciate your lovely comments.


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Review from Katrina S (Niece of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When entering Newbury Manor, I have always received a warm welcome from the friendly staff. The home is always clean, and the staff always go above and beyond. Their efforts to stimulate her have been much appreciated; she is a family member here. Thank you.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you for your kind words; it is much appreciated.


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Review from Janet S (Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Newbury Manor since September 2023, having been "rescued" by the manager. I had visited my friend since February and found myself in a lot of pain and almost immobile. The manager met me one day when I was in tears, as I could not cope at home. She took me into her office and
offered me a room. I took this with open arms. I have now been here for over two months and have received so much help and kindness from the manager and all the staff. Also, a warm and friendly welcome from all the residents. This shows to me what a considerate, helpful and loving community we have here. Some situations are difficult and require great patience from the carers, which is readily given and above and beyond the care of duty.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for such a lovely review. It is always a delight to be able to pass on the wonderful comments we receive to our teams.
Once again, thank you so much.


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Review from Malcolm B (Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for ten years. All the staff are like my family.
The management comes and sees me every day.
Nurses are great, and I love the care staff.

Reply from Milly Salmon, Office Manager at Newbury Manor Nursing Home

Thank you so much for your kind words; we really appreciate your lovely comments.


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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Newbury Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Newbury Manor Nursing Home is calculated as follows: ( (282 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 339 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newbury Manor Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Kam

Kam Kaur

Job Title: Home Manager

Joined: 2014

I am an ambitious, supportive and attentive Home manager, I have a lot of experience in handling challenging situations.


I enjoy helping my employer achieve their operational goals and supporting the team along the way.


I am comfortable and confident in supporting the team in achieving objectives.


I enjoy working at Newbury Manor and it is a pleasure to work with all the team.


Claire

Claire

Job Title: Senior Care Assistant

Joined: 2014

I have worked here as a care assistant since 2014, I became a senior care assistant shortly after.


I enjoy my job because I like to look after people, you gain a relationship with everybody that comes through the door. I hope to progress more here in the future.


It is important to me that all our residents are happy and well cared for, I believe myself and the team do a great job at that.


I go home happy knowing I have made someone's day.


Frequently Asked Questions about Newbury Manor Nursing Home

What types of Care is Newbury Manor Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Newbury Manor Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Newbury Manor Nursing Home have?

There are 50 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Newbury Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Newbury Manor Nursing Home to the centre of Oldbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.