Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE
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9.8 98 Reviews
  • Newbury Manor Nursing Home, Oldbury
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Newbury Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kharum Singh (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Newbury Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,000
    • Self-Funded Nursing Care from £1,000
    • Self-Funded Nursing Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Nursing Care from £1,000
    • RESPITE Self-Funded Nursing Dementia Care from £1,000
  • (these prices are only a guideline, please contact Newbury Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All Visitors must make sure they check in and out via e-reception book.


  • Parking

  • A car park is situated outside the building, this is for Newbury Manor visitors only.


Newbury Manor Nursing Home Reviews (98)

Total of 98, showing 81-98
9.8

Newbury Manor Nursing Home has a Review Score of 9.8 (9.755) out of 10, based on 29 reviews in the last 2 years. Over all time Newbury Manor Nursing Home has 98 reviews.

Overall Experience

  • 67
  • 27
  • 3
  • 0
  • 1

Date Published

98
5
12
29
69

Review from Marie P (Daughter-in-law of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law came into the care of Newbury Manor care home and it's been his best move. He's so happy and the nurses are so lovely he gets on so well with them all - well we all do. He's come on so well with lots of things. I find they encourage him to do things he wouldn't do, so after having
a major stroke and living in a home in Lincoln, it's lovely to see him doing so well. He has a lovely room with a lovely view. We can all say the manager is a lovely lady and a fantastic manager. She will help you with anything you need help with. 100% quality. Very clean home and very friendly.

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Review from Elaine V (Husband of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband has received in the two weeks he has been here has been outstanding. Anything he has needed he got. Cannot thank the staff enough for the care they have shown.

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Review from P S (Mother of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home seems very satisfactory and suits what our son needs in regards to his stroke.

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Review from David G (Son of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Newbury Manor from hospital at the end of October. From the initial contact onwards all the staff have treated Mom with dignity, respect and excellent care. The home and rooms are very clean. The food is very good and all the other facilities and activities are excellent. I would recommend
this nursing home to others.

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Review from E R (Sister of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased my sister is here at Newbury Manor Nursing Home. They not only care about my sister but also care for me in a way.

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Review from R B (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One of our family go in daily to see our mother and I think this helps with seeing how our mother is being cared for. Hopefully, god willing, they treat her well when we are not there and when she might lash out when being changed. If ever we have any concerns or worries we always have a word with the
carers or staff who are always helpful and try and resolve the problem.

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Review from Alison M (Daughter of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Newbury Manor for several months and I have found the staff to be very friendly and the nurses are extremely efficient.
The home is always cleaned to a high standard and the manager is always helpful if there is a query.
I visited nine care homes and Newbury Manor as the only
one that I felt to be a very good atmosphere when I walked in.

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Review from Joanne F (Daughter of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mom has received at Newbury Manor Nursing Home has been excellent, from all the staff. She is always clean and smells lovely her nails are always clean. Her medical care is excellent and I am always kept informed on my moms condition. Every single member of staff has treated not only my
mum with dignity and respect but myself and my family as well. The home has a friendly atmosphere and a genuine caring attitude. I have never had any concerns about anything here.

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Review from Colin F (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the final months of my mother's life, I found the staff and resources of Newbury Manor to be excellent.
The staff were particularly caring and thoughtful especially as my mother was in continual pain.

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Review from John P (Husband of Resident) published on 16 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No complaints at all. The staff are really good. The food was wholesome and nourishing, but nothing fancy. The atmosphere was always pleasant and the staff were always welcoming to visitors.

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Review from Stephen W (Son of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful.

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Review from Sheryl K (Daughter of Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has lived here since January 2016. He moved from his flat following a diagnosis of alzheimer's and vascular dementia given 4 years previously. Since being here dad appears more settled and content. More than anything he is safe and well cared for. If there are any concerns I know I can raise
them and they will be dealt with.

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Review from Yvonne E (Sister of Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited this home many times over the three years that my brother has been a resident, and I have never been met with other than kindness and friendliness. The home is well cared for and the staff work very hard.

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Review from Simon S (Son of Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean, the staff are polite and prepared to put their selves out when needed. Couldn't be in better hands.

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Review from Maggie K (Daughter of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Newbury Manor was home for my mother for only a few weeks but for the most part I believe she was cared for to the best of anyone's ability. The nursing staff were caring,considerate and most of the carers were attentive, though I do feel they had a heavy workload most of the time.

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Review from S R (Niece of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt who was a resident at Newbury Manor was always well looked after by staff and management. People of her age are always critical of food or certain staff who they like better than others, but in general her care was very well attended to.
Only negative we could mention would be visiting doctors
did not engage in conversation with residents in order to ascertain their health issues, instead talking over their heads to the care home nurses, probably they are not sure how lucid residents are.

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Review from Kay R (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken to Newbury Nursing Home when he was very poorly. The manager and nursing staff treated my dad with dignity and the caring made his last days very comfortable. I will always be very grateful they went the extra mile for my dad.

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Review from Darren L (Son of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is cared for and treated with respect and dignity. Whenever we visit the staff are polite and friendly and we feel she is in a safe environment. She is always clean and fresh with her laundry done in house. We ask from time to time if she has any complaints and she never has, which we are
satisfied with. Entertainment and therapy is weekly/daily done by one member of staff and involves the team if necessary and she works very hard.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Newbury Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Newbury Manor Nursing Home is calculated as follows: ( (282 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 339 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newbury Manor Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Kam

Kam Kaur

Job Title: Home Manager

Joined: 2014

I am an ambitious, supportive and attentive Home manager, I have a lot of experience in handling challenging situations.


I enjoy helping my employer achieve their operational goals and supporting the team along the way.


I am comfortable and confident in supporting the team in achieving objectives.


I enjoy working at Newbury Manor and it is a pleasure to work with all the team.


Claire

Claire

Job Title: Senior Care Assistant

Joined: 2014

I have worked here as a care assistant since 2014, I became a senior care assistant shortly after.


I enjoy my job because I like to look after people, you gain a relationship with everybody that comes through the door. I hope to progress more here in the future.


It is important to me that all our residents are happy and well cared for, I believe myself and the team do a great job at that.


I go home happy knowing I have made someone's day.