Parkside

1a Tibbington Terrace, Tipton DY4 9HJ
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8.0 4 Reviews
  • Parkside, Tipton
Welcome to Parkside!

Parkside is a small complex needs care home in Tipton which supports people living with complex mental health needs, behaviours of concern and Huntington’s disease.

The care home is part of Exemplar Health Care, a leading provider of specialist nursing care for adults with complex needs.

Parkside provides person-centred care and rehabilitation which focuses on building everyday living skills, maximising independence and empowering people to live as fulfilled lives as possible.

The homes supports people on their journey from being in hospital or living in a secure setting to community-based living. It also offers longer term support for people living with life-limiting or degenerative illnesses.

Parkside has 20 large bedrooms, each with an en-suite, across two ten-bed units, which provides a homely and supportive environment that’s more responsive to people’s needs.

The home also has an OneCare service that has two dual occupancy houses over the road from the main care home.

•        Bloomfield Unit supports up to ten adults living with functional mental health needs, including those living with schizophrenia, bipolar, personality disorder, behaviours of concern and those with a forensic history.

•        Unicorn Unit supports up to ten adults living with organic mental health needs, including those living with personality disorder, Huntington’s disease and stroke, as well as those who require PEG feeding. The unit provides a low stimulus environment.

•        Their OneCare service consists of two dual occupancy houses that are over the road from Parkside. It’s ideal for adults living with complex needs, and whose needs require that they live alone or in a low stimulus environment.

Please contact Parkside to find out more!

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Care Provided by Parkside

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Catherine Sandy (Home Manager)
  • Admission Criteria
    • After full assessment of needs
    • Ages from 18 to 64
  • Room Information
    • Single Rooms (22)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Parkside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has an open door policy, welcoming friends and family at all times.


    If a meeting with the Home Manager is required, please call in advance.


    Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.


  • Parking

  • Free parking on site.


Parkside Reviews (4)

8.0

Parkside has a Review Score of 8.0 (7.954) out of 10, based on 1 reviews in the last 2 years. Over all time Parkside has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
1
1
3

Review from J J (Mother of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started residence at Parkside in late January and my daughter and I are so happy that he did! He has now settled and is happy. The staff are all friendly, approachable, polite and caring. We feel that my son is very safe and very well looked after. Our thanks to the management and staff.

Reply from Jo Hemmingway, Marketing and Communications Officer at Parkside

Thank you for taking the time to leave a review. I'll pass your kind words on to the home manager to share with the team, I'm sure it'll make their day!


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Review from J D (Wife of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always courteous, always helpful and caring to me and my family.
The staff keep my husband clean, fed and treat him with dignity. They are all lovely! And keep me informed if they need to.

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Review from Margaret M (Wife of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and the staff are excellent. I cannot fault the home Park Side in any way everyone is friendly and I am more than happy with the care my husband gets.

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Review from Margaret M (Daughter of Resident) published on 13 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum resided at Parkside from February 2014 - March 2016.
Everyone at Parkside looked after my mum in a kind and dignified manner.
I knew that my mum was safe there and her needs would be met. The staff were kind and caring and nothing was too much trouble.
Whatever time of day I visited my mum
the staff always had a smile on their face. There was always a cup of coffee on mums table and something to eat.


During mums end of life care the staff treated mum as if she were their own mum. The care and consideration they showed mum and my family will never be forgotten.


Entrusting your loved one to a care home is a very difficult decision but please know that if you choose Parkside your loved one will receive the best possible care.


Thank you Parkside for looking after my mum.


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Current Review Score: 8.0 (7.954)

Overview of Review Score

The Review Score of 8.0 (7.954) out of 10 for Parkside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Parkside is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.227 Points relating to the number of positive Reviews for Parkside is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 1 Positive Reviews ÷ 4.4 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Cath

Cath Sandy

Job Title: Home Manager

Hi, I'm Cath, Home Manager at Parkside care home in Tipton.


Frequently Asked Questions about Parkside

What types of Care is Parkside registered for?

Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkside provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Parkside have?

There are 22 Single Rooms.

What are the Facilities & Services at Parkside?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkside to the centre of Tipton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.