Swallows Meadow Court

33 Swallows Meadow, Shirley, Solihull B90 4PH
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9.6 63 Reviews
  • Swallows Meadow Court, Solihull
Swallows Meadow Court provides Nursing Care and Residential Care for older people in Solihull and the surrounding area.

Solihull Care Ltd is a 'not for profit' organisation.

The home offers modern accommodation and facilities with residents benefiting from a range of personal space and communal areas to maximise their preference and comfort. Staff are fully trained in the skills required to enable high standards of care in a clean, warm and homely environment.

Swallows Meadow Court offers a regular residents activity programme from individual (one to one) to group sessions, a personal laundry service and a fully equipped hairdressing salon is open for appointments three times per week.

The team endeavours to make the residents stay as comfortable and care free as possible consists of Nursing and Care Staff, Housekeeping, Laundry, Catering and Administration all working to the same objectives - the Residents' Health and Well Being and their relatives, friends or advocates peace of mind.

The service is responsive and in the rare event of any concerns being raised, the team is available to help you sort out any issues.

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Care Provided by Swallows Meadow Court

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Solihull Care Ltd
  • Person in charge
  • Geraldine Mary Banham (Registered Manager)
  • Admission Criteria
    • No restrictions on admissions the principle is that Swallows Meadow Court can meet the care needs of the resident.
    • Ages 45+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Swallows Meadow Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,290 – £1,390
    • Self-Funded Nursing Dementia Care £1,290 – £1,390
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500

  • We are a not for profit organisation and offer competitive fee rates based on your loved one's level of need. Please enquire to discuss.
  • (these prices are only a guideline, please contact Swallows Meadow Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Swallows Meadow operates an open visiting policy allowing people to visit their loved ones or friends whenever it is suitable. People must take into account that the residents care needs and wishes will take precedence.


  • Parking

  • Sufficent parking available.


Swallows Meadow Court Reviews (63)

Total of 63, showing 1-20
9.6

Swallows Meadow Court has a Review Score of 9.6 (9.632) out of 10, based on 34 reviews in the last 2 years. Over all time Swallows Meadow Court has 63 reviews.

Overall Experience

  • 48
  • 9
  • 4
  • 2
  • 0

Date Published

63
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Review from Alison W (Respite Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Swallows Meadow for a few weeks while I received care and physio. Every member of the team was wonderful and really looked after me. They remained professional at all times and nothing was too much trouble. Thank you doesn't seem enough for the amount of care they all give.

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Review from Helen C (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum sent from hospital to Swallows Meadow following a fall. The home was a strange place, no residents engaged with each other, all sat / lay in their rooms all day. The dining room was uninspiring & barely used, most residents stay in their room so no social interaction even at mealtimes. My mum didn't
enjoy any of the food, we even joked that we had no idea how an earth anyone can make toast so soggy and limp. The staff of course were low on numbers & therefore all very busy especially the nurses / more medically trained staff, although I often witnessed staff sat on chairs staring at their mobile phones but perhaps on a break. Mum was waiting a long time when pressing for assistance. Mum had unwitnessed fall while in there, staff did everything by the book & took good care of her. Frustratingly mums dentures went missing the day before she was due home, 2 weeks later and still trying to find a dentist to sort this out so still not eating properly, lost weight since going in.

Reply from Mary Foroghi, Deputy Manager at Swallows Meadow Court

Thanks for your review and we value your feedback. I am sorry you feel your mums experience was so poor. Your mum was a temporary resident on a short stay rehabilitation unit, where people come straight from hospital and often chose to recuperate in their rooms, we encourage personal choice. The staffing may appear low as staff are engaged in rehabilitation activities supporting our NHS colleagues, and this unit actually has a higher staffing ratio due to the nature of the work. We always address issues if they are brought to our attention, and our staff would have happily prepared food to your preferences if requested. Our staff use handheld devices to record electronic information and may have appeared to be on their phones but were likely recording the care delivered. Thank you for acknowledging our staff took care of your mum despite some concerns you raised. Please do contact us directly if you would like us to investigate these concerns further.


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Review from Caroline D (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Robin House for three weeks and then moved to Nightingale House as a permanent resident. All of the staff were absolutely amazing, super friendly, and clearly cared a great deal about their patients. They were also very welcoming to me as well and constantly asked if I would like a cup
of tea when they made my mum one. I can now go back to America knowing my mum will be well looked after and in a great place.

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Review from L T (Wife of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I haven't had a lot of contact with many care homes but my husband was transferred from hospital to Swallows Meadow, Nightingale Ward in October 24 and I'm overwhelmed with the care given to my husband and myself. All staff from reception, cleaners, carers, and nurses went above and beyond to know were
ok. The food is very good and the atmosphere welcoming and caring. Cannot praise enough.

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Review from N W (Son of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my Father received in the last few weeks of his life. From the team leader of Robin Ward to all the nurses and care staff, everyone was 100% in caring towards my Dad, treating him with dignity and respect. The friendliness and attention to detail, caring also
for my sister and myself, was faultless. Such a lovely team, each and every one, and is comforting to know that my Dad had this experience at the end of his life. It was a restful end to his life, made possible by such a professional team. Thank you!

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Review from S K (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father entered the Robin Ward initially attending therapy. It soon became apparent that he was near end of life. Every aspect of his care from entering was outstanding. He including my brother and myself were treated with kindness and dignity from beginning to end. Thank you to all the staff, you
were amazing and the NHS are very lucky to have you all working for them.

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Review from J D (Daughter of Resident) assisted by family/friend published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every member of the team could not have been any more kind, considerate and attentive. Not just to the service user but also visiting family.

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Review from Jade O (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a nurse myself I was very nervous to see my dad go to a care home. I need not have worried when he came to Swallows Meadow. What can I say, this is the best home I have ever seen. From the minute you walk in spotless clean and fresh, credit to the housekeeping staff. The nurses and care staff are
so kind and pleasant. Dad looks so comfortable and content. The physio/OT team are amazing and carefully plan Dad's rehab. The whole place is an example of how a person-centred home should be. Other care providers need to take note. The care here is effective and this is reflected in the safe care to the residents and good communication to relatives. I really thank all the team at Swallows Meadow. Robin unit special mention, keep up the good work.

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Review from Aimee L (Daughter of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently at Swallows Meadow after being discharged from the hospital.
The home is lovely, the receptionists are always welcoming and the home is always very clean and homely.
The staff on Robin ward are absolutely outstanding and the care which my mum has received has been second to none.
Nothing is ever too much trouble.
Staff are always engaging with residents getting them up and moving or sitting in the lounge playing games with them.
Robin Ward is extremely well managed and the Ward Manager is a credit to the home. She always goes above and beyond.
All the care staff are so lovely and kind to my mum and she is extremely fond of them.
The domestic staff do a wonderful job of keeping the home nice and clean and are always working hard.
It has also been lovely that the domestic staff engage with my mum and have commented on how much progress she has made, which is all thanks to her time on Robin.
We really can't thank the staff on Robin enough.

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Review from Katie D (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came to Swallows Meadow to an NHS assessment bed following a severe stroke. The care that she has received has been absolutely second to none and the staff have made us feel like family. The Robin unit is extremely well led and all the patients appear happy and very well cared for. The therapy/care
workers are always getting people moving and doing activities. The home itself is incredibly clean with no odour and the domestic staff do a fantastic job of keeping the rooms nice for the patients. Even the little things like a freshly made bed, it makes all the difference. Seeing our mum smile again after everything she's been through and to see how far she's come over the last few weeks really is a testament to the hard work that the Unit Manager and the fantastic team do. From the nurses, therapy staff, care staff, kitchen staff, domestic staff, the friendly ladies on reception and anybody else we may have missed we thank you all! Oh, and we love the ducks in the garden! Can't forget them!

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Review from Gillian H (Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Swallows Meadow Court following treatment for an injury by two hospitals. The care and support I received was first-class. All the staff were polite, helpful and courteous, nothing was too much trouble, they also assisted my partner in helping me in various ways.

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Review from C R (Respite Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a resident for 9 weeks, excellent staff and very supportive. The manager of Robin was very helpful and supportive. Would recommend. They cater for every need, with good food, and 24-hour care and nothing is too much trouble. Thanks to all the staff at Robin House, keep up the good work. Swallows
Meadow Court is great.

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Review from Christopher G (Respite Resident) assisted by family/friend published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent time following hospital treatment, he has now returned to hospital for continued treatment ahead of a planned operation. All the staff did what they could for him and he was as comfortable as possible with a challenging and changing condition.

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Review from M P (Respite Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was transferred to Swallows Meadow for a few days in a rehabilitation hospital. The first difference was in the quality of food. At the rehabilitation hospital it was 5/10 but at Swallows Meadow it was 9/10.
The number of qualified nurses was good and their assistance were numerous.

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Review from Steve B (Respite Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently spent a month there after leaving hospital, with cancer and recovering from leg surgery.
The staff were all excellent and I could not fault the care or facilities. I received daily physio to help my recovery. Highly recommended.

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Review from A H (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mom arrived at Swallows Meadow, she has been treated with the utmost care, compassion and dignity, as have we all as family members.
Nothing has been too much trouble, and I have been kept up to date with Mom's condition and treatment on an hourly/daily basis, which is such a comfort
when dealing with such trying and emotional times. From all staff on Robin Suite, you are always welcomed with happy smiles. I would say to anyone whose loved one is entering Swallos Meadow, they are in the best of hands in every way. Thanks are nowhere near enough!

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Review from Clare B (Daughter of Resident) published on 16 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely, caring environment for my lovely mum to go to after a prolonged stay in hospital recently. She has received fabulous care from all the staff at Swallows Meadow, and it is a pleasure to visit.
I would happily recommend this care home to everyone.

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Review from J M (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Swallows Meadow Court following an operation and four weeks in hospital. She was completely shattered and disorientated. When I arrived, she was sitting up on her comfy bed drinking tea from a beaker she could hold for herself, i.e. one with a handle on each side.
My heart melted
as two beautiful members of staff were looking after her and putting her clothes away in the wardrobe. My mum was regularly put to bed for a much-needed afternoon nap.
I soon realised over the following days and weeks that the level of attentive care so willingly provided by a delightful team of care staff
Each resident is treated as an individual and is given the highest level of care we have come across.
Should any changes be noticed in a resident’s health or behaviour, it is duly recorded and regularly monitored by a qualified nursing team. The care team will always keep you informed of your loved ones' condition.

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Review from B H (Resident) assisted by family/friend published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Clash between night and day staff regarding washing patients, hence washing at 5:30 am! Personally, mealtimes far too early. Selection of meals quite good. Hospital taxi late for appointment for return home.

Reply from Geraldine Banham, Manager at Swallows Meadow Court

We will be holding a meeting with the care staff as this should not have happened. Thank you for bringing it to our attention.


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Review from Michelle S (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been at Swallow's Meadow (Robin House) for several months and we cannot thank them enough. His care has been excellent and all of the staff are friendly and approachable and genuinely care for their patients. The staff make the time to speak with the families and get to understand their concerns,
which gives you a sense of security and trust in leaving your loved one in their care. The entire place is spotlessly clean and the quality of the food has been very good.

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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Swallows Meadow Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.632 for Swallows Meadow Court is calculated as follows: ( (283 Excellents x 5) + (53 Goods x 4) + (27 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 372 Ratings = 4.632

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swallows Meadow Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Geraldine

Geraldine Banham

Job Title: Registered Manager

Geraldine has been a nurse at Swallows Meadow for over 25 years and has overseen many changes. Now working with her team to implement digital social care records, Geraldine is bringing Swallows Meadow into the 21st century while maintaining the excellent care reputation the home has achieved.


Frequently Asked Questions about Swallows Meadow Court

What types of Care is Swallows Meadow Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Swallows Meadow Court provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Swallows Meadow Court have?

There are 70 Single Rooms.

What are the Facilities & Services at Swallows Meadow Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swallows Meadow Court to the centre of Solihull?

2.4 mile(s) as the crow flies, distance by road may be significantly further.