Swallows Meadow Court

33 Swallows Meadow, Shirley, Solihull B90 4PH
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9.7 61 Reviews
  • Swallows Meadow Court, Solihull
Swallows Meadow Court provides Nursing Care and Residential Care for older people in Solihull and the surrounding area.

Solihull Care Ltd is a 'not for profit' organisation.

The home offers modern accommodation and facilities with residents benefiting from a range of personal space and communal areas to maximise their preference and comfort. Staff are fully trained in the skills required to enable high standards of care in a clean, warm and homely environment.

Swallows Meadow Court offers a regular residents activity programme from individual (one to one) to group sessions, a personal laundry service and a fully equipped hairdressing salon is open for appointments three times per week.

The team endeavours to make the residents stay as comfortable and care free as possible consists of Nursing and Care Staff, Housekeeping, Laundry, Catering and Administration all working to the same objectives - the Residents' Health and Well Being and their relatives, friends or advocates peace of mind.

The service is responsive and in the rare event of any concerns being raised, the team is available to help you sort out any issues.

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Care Provided by Swallows Meadow Court

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Solihull Care Ltd
  • Person in charge
  • Geraldine Mary Banham (Registered Manager)
  • Admission Criteria
    • No restrictions on admissions the principle is that Swallows Meadow Court can meet the care needs of the resident.
    • Ages 45+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Swallows Meadow Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,290 – £1,390
    • Self-Funded Nursing Dementia Care £1,290 – £1,390
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500

  • We are a not for profit organisation and offer competitive fee rates based on your loved one's level of need. Please enquire to discuss.
  • (these prices are only a guideline, please contact Swallows Meadow Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Swallows Meadow operates an open visiting policy allowing people to visit their loved ones or friends whenever it is suitable. People must take into account that the residents care needs and wishes will take precedence.


  • Parking

  • Sufficent parking available.


Swallows Meadow Court Reviews (61)

Total of 61, showing 21-40
9.7

Swallows Meadow Court has a Review Score of 9.7 (9.700) out of 10, based on 32 reviews in the last 2 years. Over all time Swallows Meadow Court has 61 reviews.

Overall Experience

  • 47
  • 9
  • 4
  • 1
  • 0

Date Published

61
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Review from Philip C (Son of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Swallows Meadow Court for nearly 12 months. During that time I never had call to complain about any aspect of her care. The care and support shown to her was exceptional by every member of staff. Myself and my family cannot than them enough. I would recommend Swallows Meadow
to anyone needing a nursing home for a family member.

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Review from Philip T (Husband of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the care and kindness shown to my wife in the time she was there.

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Review from M P (Husband of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of this care home has been very good. Very helpful with all aspects of my wife's stay, keeping me well-informed.

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Review from R H (Wife of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Robin House, the care provided was excellent, kind, efficient and respectful and friendly. The physio team were very good, unfortunately my husband was unable to respond to the treatment, probably because he is already suffering with post polio syndrome.

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Review from M P (Nephew of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident arrived and was really well looked after and had great care. Couldn't wish for anything better. Staff were brilliant and kept us informed at all times. Excellent. The resident said it was perfect.

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Review from C B (Wife of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Swallows Meadow Court were very kind and considerate with my husband and friendly and welcoming to our family and visitors. They kept us informed of all his medical progress and made sure that he looked clean and tidy. They tried hard to improve his strength and mobility and were able to
advise us on our decision for his future care. He felt safe during his stay at Swallows Meadow Court.

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Review from Pamela C (Wife of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has spent three weeks in Swallows Meadow. The staff have been very friendly and caring. The home is very clean, also the meals very good.

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Review from Marie D (Daughter of Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with Dad's care in Nightingale. When he arrived his condition was quite poor and he was deemed to need ongoing nursing care. He was bedridden and unable to sit up or feed himself properly.
Following a couple of months of rehabilitation in Nightingale, he is now walking with the
aid of a zimmer and has gained a lot of his strength back. So much so that although he was happy there, he is now actually at a point where he is too well to be there and has been able to return to his previous residential home.
This was all thanks to both the nursing team and the physio team who were marvellous.
We have always found the home to be very clean, the rooms are very pleasant and the staff are attentive. There are plenty of activities arranged on a regular basis. We are very grateful to you all.

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Review from D B (Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay at Swallows Meadow Court has been an eye opener, how hard the staff work, everyone - nurses, care assistants, cleaners and cooks have gone out of their way to help me and reassure me that I am doing well. Anything I needed has been provided for. I would like to give a special thanks to the head
nurse who has explained things and helped me throughout my stay. Be thankful for the staff you have.

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Review from P H (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and pleasant.
Helpful at all times we visited.

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Review from Paul M (Respite Resident) assisted by family/friend published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

All-round good experience - well cared for and looked after. Improvement in outlook and health after time with you. Most satisfied with all received. Thank you very much.

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Review from M M (Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff in the home could not have given me better treatment; they were always friendly and kind. The nurses and physiotherapists could not have treated me better. Thank you.

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Review from Tony H (Son of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother went into a shell of herself, and within two days, she was joining in with the activities, eating properly and getting out of her room. It's the best I have seen her for 3/4 months.

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Review from W T (Daughter of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Shallows Meadow for two years.
He went there from the hospital in really bad health; they said he was in end-of-life care.
With the care and love they gave my dad, he recovered enough to spend two yrs there. The staff was really caring and helpful while he was there and through
the Covid period, helping sorting visit and keeping us informed on everything that was going on... sadly my dad passed, and the staff were so supportive... can't thank them enough. I would give them ten stars. Thank you to all the staff.

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Review from Hayley A (Daughter of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was moved to Swallows Meadow in December 2022 following a fall. We have found the home to be clean, her room is light and airy, and the communal spaces are welcoming. The care staff are great with her, and the nursing leads are wonderful, as are the occupational therapy and physios.
Unfortunately,
Swallows Meadow cant take her permanently, otherwise, we would be happy for her to remain there.

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Review from Clive J (Friend of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care by all staff members, which resulted in a good recovery.
Food and cleanliness were also of exceptionally good quality.

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Review from Stewart P (Husband of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, just a review to say thank you so much for looking after my wife. Can I say I am so impressed, but then, that is not a good enough word for the way you look after my wife. She was sent to Swallows Meadow on the 23rd of December from the hospital feeling very low and possibly thinking the whole world
was against her, but the way she was welcomed and looked after was so once. Nothing was too hard for the staff;l they went out of their way to make sure she was welcomed and looked after. The last thing, the physios were excellent; they say she is now ready to come home and hopefully on the road to recovery. To say thank you is not enough; I have my wife back, and it's all down to you all.

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Review from Judith B (Respite Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, an excellent place to be. I would give this a five-star rating for everything, couldn't hope for anything more of anyone. I was extremely lucky to be here.

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Review from Tracey W (Daughter-in-law of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the staff for their help today in organising a surprise birthday afternoon tea.
Nothing was too much trouble.
A great time was had by all.
Thank you for making it so special.
Very dedicated and hardworking staff.

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Review from Helen B (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is taken good care of. There are lots of entertainment, and there is a courtyard with ducks and flowers. The food is very good.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Swallows Meadow Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Swallows Meadow Court is calculated as follows: ( (274 Excellents x 5) + (49 Goods x 4) + (25 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 350 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swallows Meadow Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Geraldine

Geraldine Banham

Job Title: Registered Manager

Geraldine has been a nurse at Swallows Meadow for over 25 years and has overseen many changes. Now working with her team to implement digital social care records, Geraldine is bringing Swallows Meadow into the 21st century while maintaining the excellent care reputation the home has achieved.