Aldridge Court Nursing Home

Little Aston Road, Aldridge, West Midlands, Walsall WS9 0NN
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7.3 7 Reviews
  • Aldridge Court Nursing Home, Walsall
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Care Provided by Aldridge Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Charmend Ltd
  • Person in charge
  • Amy Purewal (Manager)
  • Admission Criteria
    • Older people/younger adults
    • Ages 50+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Aldridge Court Nursing Home Reviews (7)

7.3

Aldridge Court Nursing Home has a Review Score of 7.3 (7.291) out of 10, based on 4 reviews in the last 2 years. Over all time Aldridge Court Nursing Home has 7 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 2

Date Published

7
1
3
4
3

Review from Dusan P (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went in for two weeks of respite over Christmas. She had nothing but praise for the home and the care she received. My mum enjoyed the good food. The catering support staff was excellent and provided a high-quality service. The carers were friendly and helpful and looked after my mother very
well. The day my mother was leaving she was very upset and did not want to leave because she enjoyed her stay so much. So I am in the process of her returning on a permanent basis. The manager was very helpful and responsive to our requests and made her stay most welcoming.

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Review from Rachel W (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was recently a resident at Aldridge Court Nursing Home due to being on palliative care. The staff were extremely helpful and looked after mum with such care and dignity. They also looked after us when we visited and nothing was too much trouble. The care was excellent and mum was so well looked
after until she passed away.

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Review from P J (Son of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I don't recognise any of the problems encountered.
All of the staff say hello to me, they know my name and my mum's name.
I've found them very caring, considerate, and polite.
There have been a couple of very minor things but I would expect that given how long she's been in there.
My mom enjoys
the food and gets regular drink top-ups.
This is the second time she's been in and actually requested the home for this second stay.

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Review from A P (Son of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this place. Very little communication, no welcome, no induction, no explanation of policies or care plans, we weren't shown the kitchens, communal areas etc. The food was disgusting. All the staff could say was "it's puree." I would not feed it to my cats. My dad was refused pillows. Told not
to press his buzzer. He was mocked and spoken to horribly by some staff members. Staff have issues with language barriers, they don't acknowledge you. Interaction was sparse, he wasn't encouraged to go to any communal areas and nobody interacted with him at his bed. On the last day after we had him transferred, a member of the management team put their head inside the door and said "you're leaving today? Your transport has arrived." This was the only interaction we had with the management. The care lacks dignity. We got my dad moved and a few weeks later he died. I can't express how glad I am that this was not the last thing he experienced before he died. I would have never forgiven myself.

Reply from Amy Purewal, mgr at Aldridge Court Nursing Home

Thank you for your comments.
The admission was carried out by the Deputy Manager/RGN, who spoke to family members upon daily visits . The Deputy Manager was present 6 days during the 8 day stay, yet no mention of any concerns raised.
The admission was organised by the ICS team from the hospital, who assessed your dad and advised bed rest due to his health issues.
We are sorry for your loss.


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Review from Philip R (Son of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father died at Aldridge Court in November 2022. He had been sent there to die but lived a lot longer than anyone initially thought - mainly due to the high-class nursing care he received in his first days and weeks. The care staff were kind, although a little disorganised at times. The equipment
and surroundings were a little past their use-by date (it was so much calmer when the hoist wheels were attended to - it would be even more calm if the nurse call system were replaced with one that alerted the staff through pocket devices, rather than the almost constant strident alarm calls). What matters most about a care home is the care provided - my dad was cared for very well. Thank you.

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Review from G M (Son of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum on the 9th of September. Lovely to see how happy and settled she is. Staff had a lovely rapport with her and all staff were excellent. Wonderful visit. Excellent care provided. Thank you.

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Review from S T (Son of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our mother is a resident, and at the moment we want our mother home as soon as possible. Some carers are amazing, and nurses. But unfortunately, the manager is inadequate. The manager doesn't listen. Maybe time for a new manager! Resident given dirty laundry or leave in soiled beds and pads. I'm very
disappointed in the level of care our mother is receiving. I wouldn't recommend this home. I can't call it a care home because care from the manager is missing.

Reply from Amy Purewal, Manager at Aldridge Court Nursing Home

Thank you for your comments, which have already been addressed by the home and the ICT Professionals. Our recent inspection by Public Health carried out on 23/08/22, has confirmed that we are compliant within all areas.
Recent Audits carried out by the Walsall Quality Team also state that we are compliant.


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Current Review Score: 7.3 (7.291)

Overview of Review Score

The Review Score of 7.3 (7.291) out of 10 for Aldridge Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.787 for Aldridge Court Nursing Home is calculated as follows: ( (23 Excellents x 5) + (12 Goods x 4) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 47 Ratings = 3.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.504 Points relating to the number of positive Reviews for Aldridge Court Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 3 Positive Reviews ÷ 11.8 = 0.254

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Aldridge Court Nursing Home

What types of Care is Aldridge Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aldridge Court Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Aldridge Court Nursing Home have?

There are 49 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Aldridge Court Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aldridge Court Nursing Home to the centre of Walsall?

3.2 mile(s) as the crow flies, distance by road may be significantly further.