Parklands Court Care Home

56 Park Road, Bloxwich, Walsall WS3 3ST
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9.0 146 Reviews
  • Parklands Court Care Home, Walsall
Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a sensory garden, providing the perfect setting to relax or socialise. Residents have access to a Memory Box, reminiscence sessions and an optician, and Wifi hotspots are available within the home. A hairdresser and a cafe specially designed for residents with dementia are also available.

Whether it is a hot or cold meal residents enjoy, their tastes are catered for at Parklands. By using seasonal produce, the home guarantees an exciting and changeable menu to ensure residents receive the nutritious food they need.

Care assistants are active in engaging residents in hobbies or pastimes that they enjoy such as gardening to keep both mind and body stimulated and active. Monthly celebrations such as Mother’s day and Christmas are a highlight of the home’s busy calendar.

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Care Provided by Parklands Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 163 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Bristow (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (163)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Parklands Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £895
    • Self-Funded Nursing Care from £1,195

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Parklands Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Parklands Court Care Home Reviews (146)

Total of 146, showing 1-20
9.0

Parklands Court Care Home has a Review Score of 9.0 (8.960) out of 10, based on 13 reviews in the last 2 years. Over all time Parklands Court Care Home has 146 reviews.

Overall Experience

  • 75
  • 61
  • 8
  • 0
  • 2

Date Published

146
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Review from Hellene L (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the Care Team at Parklands Residential care home are amazing. Especially at Samuel House where my beautiful momma is. The Time, care and Attention they give to the Residents is the best. The care team haven't just supported my mom, they have also been a Big Support to me. Especially on days when
my mom isn't in such a good mood. A big thankyou to you all

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you so much for your lovely review. We are delighted that you are so pleased with the care and support your dear mom is receiving at Parklands and will share your kind comments with all the team on Samuel House. Best wishes.


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Review from J S (Niece of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff at Parklands enough, my uncle received excellent care whilst there.. Every member of staff was helpful and kind towards my Uncle and to all of us that visited him! Thank you so much!

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you very much for your feedback and review. We are delighted that your uncle enjoyed his stay with us and that you and the family were pleased with the care he received. Best wishes.


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Review from F E (Wife of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are really helpful and kind, always have smiles on their faces even when dealing with my husband. They have been really good to him, always being friendly and treating him with dignity.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your review and kind comments about the care team. Best wishes.


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Review from Cassandra P (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't thank the staff in Collins House enough, they go above and beyond to help with anything we ask.
Very accommodating, they can't do enough for you.
The staff actually treat my dad like a friend, not like it's part of their job.
The only tiny thing we think could do better in Dad's room is
windows or patio door don't open, so when Dad needs a bit of fresh air, he doesn't really get that as he's bedbound, but apart from that, we can't fault anything else.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your review and kind words about Parklands Court and the team in Collins House. Please pop into the office and we can arrange for the maintenance team to attend to the window/door in your dad's room and resolve any issues. Best wishes.


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Review from Joanne D (Niece of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every member of the care staff was amazing. The time they took to look after my aunt was exemplary. They showed compassion and kindness that blew me away. Even in her death, the care was still abundant.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your lovely review and we extend our ongoing condolences for the loss of your dear Aunt. On behalf of the whole team, it was an honour to know her and reassuring to know that we helped make her final days more comfortable. We will pass on your kind words to the team and send our very best wishes to you and the family.


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Review from C P (Respite Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff and food. And good service and help. Rooms good and clean. Nursing staff good and helpful, in all things. If I had to stop in it would be this home. Rooms could be bigger for people in wheelchairs so they could get out of room by themselves.

Reply from Erica Neal, Divisional Director South at Parklands Court Care Home

Thank you for taking the time to review our home. We will pass your kind comments on to our team.


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Review from Jane P (Daughter of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are the highlight of Parklands and all deserve to be paid a lot more. They are all so hardworking and caring. They look after my relative with such respect and kindness that I couldn't ask for more. His room is kept clean and tidy. He enjoys the meals and is offered seconds if he wants more.
He is dressed in clean clothes every day. We are self-funding and the fees are crippling but at least I know he is safe and well cared for. I am kept informed of any issues relating to his health, in person or by phone. To improve, I feel staffing needs to be improved further so individual staff members are able to spend more one-to-one time with residents, talking to them and sharing memories or simple activities. I think this may already be in the pipeline. More care needs to be taken with sorting clothing from the laundry as despite having every clothing item individually labelled with sew-in tapes, my relative's clothes still go missing.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your review and for your kind words about the staff at Parklands Court. We will share this with the team and they will be delighted to receive your compliments. You are correct that we are introducing a new groundbreaking initiative named 'B Happie' which will see more one-to-one time with residents and a whole home approach to activities. We have seen the benefit of this already, it's been fantastic for both the residents and staff and we are sure you will also see this when you are visiting. Thanks again and best wishes.


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Review from S S (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this home, very caring & thoughtful staff and nothing is too much trouble. Meals are excellent, laundry is always done for residents. The Deputy Manager is always on hand for any problems & sorts it asap.

Reply from Erica Neal, Divisional Director South at Parklands Court Care Home

Thank you for your feedback and positive comments, I will ensure this is fedback to the homes staff team.


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Review from Margaret H (Wife of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved here from another home. The staff go above and beyond to care, they are always willing to listen to any concerns we might have, Parklands Court are excellent in every way. The food and beverages are excellent. The laundry they do daily is always put back neat and tidy my husband has
Dementia, and they are so good to him.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you very much for your review and for sharing details of your husband's care whilst living at Parklands. We are delighted that you and the family feel so happy and reassured. Best wishes.


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Review from Sally J (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has just been moved to this home, previously been in 2 before this one.
Can honestly say it’s the most loveliest of homes, we know Dad is looked after here. The staff are by far the best I have seen and can tell they genuinely care. We thought we would never find anywhere like this.
Thank
you all so much.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you for your review and it's lovely to hear that you are so happy with your dad's care at Parklands Court. Best wishes.


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Review from Kenneth R (Nephew of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Sadly our aunt passed away in December and whilst the care she received was on the whole at a satisfactory level, there is one issue that seems endemic in this organisation that of communication. This has been brought into even sharper focus when we have not received a refund of the original deposit
we had to pay. Contractually this should have been paid within 28 days, in writing this we are at 46 days and still waiting. A newspaper ran an article in 2023 about another Advinia resident that also had issues and I have also communicated with someone that waited 5 months for a refund. You have been warned!

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Hello and thank you for your review. We extend our sincere sympathies on the loss of your aunt and send best wishes to you and your family. We can confirm the refund was paid into your bank account on 16th February and apologise for the delay.


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Review from Marcia C (Daughter of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to say my mother has been in Parklands Court for a while now and I am very pleased with the care and support that she is getting. All staff are very kind, caring and considerate in the care plan for my mother. I would like to thank all the staff and management for their excellent service
of care.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you very much for your review, we are delighted to hear that you are so pleased with the care and support your mother is receiving at Parklands Court. We will pass on your thanks and your kind words to the team. Best wishes.


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Review from W W (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very caring.
No words to say thank you enough!

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you for your review and you are very welcome!


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Review from S P (Wife of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parklands Court, Bloxwich, Harrison.
The staff work so hard, are dedicated and helpful. Sometimes when understaffed making it stressful for them. Most impressed with the remembrance display, it is outstanding. A wonderful home for my husband. Thank you.

Reply from David Martins, National Sales Manager at Parklands Court Care Home

Thank you for your very kind review about how hard the team work, I will ensure that the feedback is passed on to the manager.


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Review from S D (Daughter of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice home. The staff are lovely.
Could do with a locked gate.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you for your feedback, I will ask a member of our team to discuss with you where you feel a locked gate may be needed.


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Review from Trevor S (Husband of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and compassion shown to my wife is excellent. The staff always have time for any questions I have and are available at all times. The place is always clean and tidy.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you so much for taking the time to share your experience of the home, it is so lovely to hear.


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Review from A R (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Contacted by management team via email promising a refund payment would be in mother's bank account on Wednesday the 1st of June 2022! Result! Errrrrrr! not so just checked her bank account today the 3rd of June and guess what? Nothing has been deposited and no contact or reason why! Words fail me.
The whole family and our poor mom are worried and so stressed about this. Maybe we will hear something?

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Review from R K (Daughter of Resident) assisted by family/friend published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have had better treatment and care. Well looked after.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

We’re so glad to hear that you felt as though you couldn’t have had any better treatment from us. It was lovely to have you stay at Parklands, our doors are always open to you, should you need to come back to us.


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Review from G B (Partner of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was released from hospital to Elmor House at Parklands Court Care Home several weeks ago for assessment after a number of falls. From day one, safety and security were paramount! Each and every member of staff treated him and all his visitors including myself with dignity and respect at all
times. A challenging career and clearly rewarding. The staff deserve a medal for their hard work and devotion. Be very proud of them all and thank you!

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you so much for such lovely words. We are very proud of our colleagues and it is so wonderful to hear how they are living our values during their day-to-day. I look forward to sharing your review with them.


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Review from Z V (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely friendly and caring. They greet care users and relatives with a smile. They go the extra mile to find out what service users want. The staff never give the impression that anything is too much trouble. I feel my relative is safe and also allowed to be independent. Thank you for
everything.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

It's great to hear how safe and supported you feel that your relative is by the team here. Thank you so much for taking the time to share your experience, I will gladly share this with the team.


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Current Review Score: 9.0 (8.960)

Overview of Review Score

The Review Score of 9.0 (8.960) out of 10 for Parklands Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.592 for Parklands Court Care Home is calculated as follows: ( (104 Excellents x 5) + (36 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 152 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.368 Points relating to the number of positive Reviews for Parklands Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 163 registered maximum number of service users is 32.6. 12 Positive Reviews ÷ 32.6 = 0.368

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Rebecca

Rebecca Bristow

Job Title: Home Manager

“I am a registered nurse who prides herself on delivering the best possible care.


I have many years of experience in elderly care and have worked in various roles in nursing homes.
I am delighted to be part of the team at Parklands Court.
My hobbies are travelling and spending time with my family. “


Frequently Asked Questions about Parklands Court Care Home

What types of Care is Parklands Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parklands Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Parklands Court Care Home have?

There are 163 Single Rooms.

What are the Facilities & Services at Parklands Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parklands Court Care Home to the centre of Walsall?

2.6 mile(s) as the crow flies, distance by road may be significantly further.