Ash Grange Care Home

80 Valley Road, Bloxwich, Walsall WS3 3ER
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9.7 103 Reviews
  • Ash Grange Care Home, Walsall
Located in Bloxwich, Ash Grange care home is a welcoming and friendly 41-bed care setting offering residential and nursing care.

Designed to offer maximum comfort in a cosy environment, residents benefit from a range of places to relax and socialise. The pretty gardens and patio are an ideal spot for catching up with family and friends and many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes and playing chess.

Ash Grange also offers a range of lovely dining areas where residents can relax and enjoy meal times, whether dining alone, with other residents or welcoming friends and family. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents.

Life at Ash Grange is never dull and the team work hard to make sure every day offers something for residents to get involved with. Whether it be participating in the popular wellbeing and activities programme or embracing the slower pace of life, the team is committed to helping residents to lead their best lives.

The care team understand that moving to a care home isn't always an easy process, both for the resident and their loved ones. They work alongside you to make the move as easy as possible, helping you to settle in, meet other residents and find your feet in your new lifestyle.

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Care Provided by Ash Grange Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ure Ejemole (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ash Grange Care Home Reviews (103)

Total of 103, showing 21-40
9.7

Ash Grange Care Home has a Review Score of 9.7 (9.733) out of 10, based on 19 reviews in the last 2 years. Over all time Ash Grange Care Home has 103 reviews.

Overall Experience

  • 75
  • 24
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Date Published

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Review from Patrick M (Husband of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife likes it here. I am very pleased with the care shown to her and the food is excellent. I am very pleased with the room.

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Review from Brenda H (Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Look after us well. Happy home, full of laughter.

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Review from Eric A (Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Good care and food.

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Review from Roger J (Husband of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly and helpful. Food and drink excellent and varied.

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Review from Cyril A (Cousin of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming staff, very sociable.

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Review from Keith P (Son of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A small compact care home with staff that have huge hearts! Because the home is small the carers/nurses/staff can get around to all the residents quickly and efficiently. The staff caring for my mom are exceptional and caring and mom has grown fond of them. A particular nurse has to be mentioned as
she keeps me regularly informed due to me living in Ireland.

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Review from Jill H (Daughter of Resident) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was transferred to Ash Grange Care Home from hospital, for end-of-life care. I couldn't fault the care and attention she received and was a very positive experience. The staff were extremely friendly and helpful. The staff provided extra support with feeding her and chatting (my mom's favourite
pass time!). The room was clean and tidy, but when the cleaners came to clean Mom offered to show them how to clean properly (her second favourite pass time!). Think they took it in their stride! I spent long hours at the care home during her final days, they made me feel extremely welcome and that it was never too much trouble with me being present. It was disappointing for me that Mom wasn't in better health when she arrived because I feel that she would have embraced it. This seemed to be an excellent care home, although Mom's stay was cut quite short they seemed to make residents feel relaxed and welcome, and I felt looked after, and have nothing but praise for them.

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Review from J G (Daughter of Resident) published on 10 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and other residents have all been very supportive to our mom this has enabled mom to thrive and gradually settle into her new environment. Staff are always happy to answer any questions you have and offer support for all in any way that they can.

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Review from Peter M (Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In for respite. Very friendly atmosphere. All very professional staff. Really do not want for anything. Catering very good, varied diet available. Nice accommodation, very clean.

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Review from Stuart W (Brother of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was at Ash Grange to receive end of life care for 4 months. This is an exceptionally well run care home - clean, safe, and secure. As my sister's condition deteriorated I was allowed to visit her bedroom upstairs instead of the normal meeting room. There is an air of calm about the building
and I am full of admiration for the amazing work that the staff do. They are hardworking, always cheerful, and build up excellent relationships with the patients.

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Review from M M (Daughter of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.

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Review from Darren A (Son of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very good and all staff are helpful.

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Review from Trudy G (Daughter of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ash Grange for one week and I am compelled to share with others the positive experience we are both experiencing. The nurses are very professional and patient always. The caring staff are just that - caring, kind and helpful. They are wonderful. The kitchen staff have made my mother
so happy with their cooking. At the heart are the admin and well-being staff. Thank you.

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Review from Margaret P (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ash Grange now for several weeks and the care and dignity the staff provide is amazing. My mum is so happy and was made to feel welcome. She settled very well. The staff are amazing.

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Review from Carol B (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after my mom so well she settled in and was made to feel welcome although mom was reluctant to go into care it became inevitable the second day she was there she rang me and said why was I so worried it's lovely here and the staff are lovely.

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Review from Eileen W (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very hard working, caring, and committed staff. Facilities very good and the cleanliness is excellent. The food is well prepared with a good choice. The facilities in personal rooms are adequate.

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Review from G H (Son of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last two weeks of his life at Ash Grange during the very difficult times of covid restrictions.
I would like to send my thanks to all the staff who kept us fully informed of any changes in Dad's condition, his end of life care was excellent. Thank you all again.

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Review from Jenny G (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mother is a resident at Ash Grange Care Home. She has always been treated with the utmost respect and dignity with the outstanding care she receives each day. This gives my sister, brother and myself peace of mind knowing she is happy and safe.

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Review from Stephen C (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years and the care has been outstanding from every member of staff from day one to the present day. I have nothing but praise, for all the staff, and would recommend the home to anybody.

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Review from Rachael M (Granddaughter of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to send my thanks to the whole team at Ash Grange, your care and support for my Grandad was above and beyond every day that he was in your care. In 18 months you welcomed Grandad into your family and made his time there not just easier for him but for me too, I knew he was safe and well
looked after. It was like he had a new lease on life, he thrived with the support that he received from the care team and also the activities co-coordinators. The team enabled him to be a little bit independent which is one of the things he struggled with when he moved to Ash Grange. The assistant manager and the team did so much for him in the time he was there and were there for him not just on the good days but the bad days too. I will be forever grateful for the time you all spent making him feel loved. We/he appreciated every one of you. I would highly recommend Ash Grange as they are not just a care team they are the family that can not be there 24/7. Best wishes to you all.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Ash Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Ash Grange Care Home is calculated as follows: ( (168 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 225 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ash Grange Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Ure

Ure Ejemole

Job Title: Home Manager

What does ‘kindness’ and ‘kind care’ mean to you?


“Kind care to me means listening and being honest, and showing compassion in the care that we deliver. It means caring for our residents as individuals with their own unique needs and way of living.”


As a Registered Nurse, Ure has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked for HC-One since 2019, Ure closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


She said:


“I believe in giving wholesome care to residents because when they are in our care, we must be dedicated to every aspect of their needs. We are able to get them involved and help them relive some of their cherished memories and make them feel part of our community. It’s like being part of a community: making a positive impact on the general well-being of people by being caring, treating them with respect and kindness, and being involved in their lives.”


When asked what she enjoys most about her role, Ure remarked:


“Working with the elderly and caring for them in their final days is very special. I enjoy learning about the lives of our residents and am always pleased to reminisce with them and their loved ones and get a glimpse into their lives before their time with us at Ash Grange.


My name badge says: ‘Treasure Life’ because life is precious and has to be cherished, nourished, and enjoyed. We strive to enable our residents to continue to experience treasured moments. It is heart-warming and fills my heart with pride knowing that my team and I have made a positive impact in a resident or their loved one’s lives.”


Ure feels she has achieved much during her career, with her proudest achievement being her career progression from an internationally trained pre-registered nurse in September 2022 to becoming a registered home manager in October 2023. She also achieved a First-Class degree at the University of Derby whilst also working full-time.


Outside of work, Ure enjoys family time, watching movies, and reading books.