Aldergrove Manor Care Home

280a Penn Road, Penn, Wolverhampton WV4 4AD

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7 Reviews

Aldergrove Manor Care Home, Wolverhampton

Care Provided by Aldergrove Manor Care Home

Type of Service
Privately Owned
For a maximum of 70 Service Users

Primary Care Categories
Dementia
Older Person Care
Physical Disability
Respite Care

Care Offered
Alzheimer's
Cancer Care
Epilepsy
Head/Brain Injury
Hearing Impairment
Multiple Sclerosis
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Own GP if required
Palliative Care
Separate Specialist Dementia Care Unit

Good to Know

Group/Owner
Select Healthcare

Person in charge
Sarah-Louise Curtis (Manager)

Local Authority / Social Services
Wolverhampton City Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (70)

Care Home Design/Build
- Purpose Built: Yes

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Kitchenette
Television point in own room
Wheelchair Access

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Review from F C (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience

Mom stayed here for a few years, overall it was good and most of the staff were fantastic, work really hard and looked after mom very well. Was only when she passed I had an issue as they lost her wedding ring and her TV which was there the day before she passed. I went there and sent many emails with

no response. I am still waiting for a response. But I will say some of the staff went above and beyond to help mom.

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Review from Anita T (Sister of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience

My brother was welcomed into Aldergrove Manor Care Home in February for nursing care. He got on well with the staff and they quickly got used to his communication difficulties and he settled in really well. He enjoyed his food and liked mixing with other people. When we visited he was always smiling

and said he was happy there.

Reply from Sarah Curtis, Home Manager at Aldergrove Manor Care Home

Thank you so much, Anita, we were so happy to care for your brother, he was a pleasure to care for.

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Review from K S (Partner of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience

I would highly recommend Aldergrove after my partner was in for 5months with lots of health problems and all the staff were very helpful and supporting to him and all the family with the end of life care. I cannot thank the staff enough, they were wonderful. I cannot thank the staff at Aldergrove enough.

I would recommend to anyone.

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Review from David B (Brother of Resident) published on 26 February 2018
Submitted via Website • Report

Overall Experience

I searched long and hard to find the right place for my sister and brother-in-law, they were both in another care home which was awful. what a relief for them both to come to such a professionally run establishment. The place is spotless, patients are encouraged to take part in activities, the food

is first rate, varied and plentiful, the staff are friendly professional caring people the management is just excellent. Both my brother and sister thought they had moved to a 4* hotel compared to their previous place, which saw them both lose weight. Both my sister and brother-in-law are very happy where they are now, and we all cannot thank the people of alder grove manor enough.
for making their stay so pleasant and worry-free. THANK YOU ALDER GROVE MANOR

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Review from Beverley E (Daughter of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience

My mother recently moved to Aldergrove Manor from a previous care home. When she first arrived she was very agitated, confused and had problems sleeping which caused disruption to the other residents. However, with the patience, dedication and care that the staff on the Haven Unit have given her she

is now relaxed, less confused, sleeping better at night and therefore less disruptive. She is now happy, comfortable, clean and tidy and really enjoys the meals, especially the cakes.
I would like to send my sincere thanks to all at Aldergrove Manor especially the staff on the Haven Unit, who are always friendly and professional, for caring for my mother and getting such a positive change in her personality. I now have peace of mind that she is being properly looked after.

Reply from Jeanette Jarvis, Registered Home Manager at Aldergrove Manor Care Home

Thank you so much for your kind remarks. The staff appreciate the recognition.

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Review from Angela H (Daughter of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience

I called Aldergrove Manor to enquire about their home. I spoke to the manager who was pleasant and informative. I later visited to view. Wow. I was pleasantly surprised. Friendly, professional, clean, fresh smelling and tastefully modern. I arranged for my dad to become a resident. I'm so pleased he

is in the right hands. My stress has been relieved by Aldergrove. They look after him, he is happy and comfortable and the staff keep you informed. I'm so happy with my choice. Professional, warm and friendly. All the staff are passionate about their jobs and that's why they do it so well. Definitely a 5-star rating.

Reply from Jeanette Jarvis, Registred Home Manager at Aldergrove Manor Care Home

Thank you for the fantastic review all the staff at Aldergrove Manor appreciate it.
Jeanette

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Review from Mike V (Son of Resident) published on 2 September 2015
Submitted via Website • Report

Overall Experience

We recently had our father in Aldergrove Manor for end of life care, the staff were excellent under the circumstances, they were very understanding and very patient with our father. The catering was very good indeed whenever we wanted a drink it was there and sandwiches etc were supplied whenever we

had overnight stays.

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Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2024

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Aldergrove Manor Care Home

What types of Care is Aldergrove Manor Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aldergrove Manor Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Aldergrove Manor Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Aldergrove Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aldergrove Manor Care Home to the centre of Wolverhampton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Aldergrove Manor Care Home

Care Provided by Aldergrove Manor Care Home

Good to Know

Facilities

Aldergrove Manor Care Home Reviews (7)