Anville Court Care Home

188 Goldthorn Hill, Penn, Wolverhampton WV2 4PZ
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9.4 65 Reviews
  • Anville Court Care Home, Wolverhampton
Anville Court offers a range of tailored care packages for those looking for nursing, respite and palliative care.

This purpose-built modern home provides relaxing social areas and large landscaped gardens. Bedrooms are fitted with a TV, telephone point and 24-hour call system. Rooms are cleaned on a daily basis and a laundry service is available. Residents are able to personalise rooms with furniture and other personal items.

Fresh homemade food is served every day, and residents can enjoy healthy snacks, homemade biscuits and cake, tea and coffee, smoothies and juices throughout the day.

Residents can engage in a variety of stimulating activities at the home, alongside regular organised outings and trips as well as entertainment and events.

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Care Provided by Anville Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly Richardson (Home Manager)
  • Admission Criteria
    • Pre Admission and Admission Policy within the Home as per QCS system.
    • Ages 35+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (44)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Anville Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,149 – £1,300
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • Self-Funded Nursing Care £1,250 – £1,600
    • Self-Funded Nursing Dementia Care £1,250 – £1,800
    • RESPITE Self-Funded Residential Care £1,100 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,800

  • Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.


    Fees quoted do not include hairdressing, newspapers, chiropody, private physiotherapy, toiletries.
  • (these prices are only a guideline, please contact Anville Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anville Court has an open visiting policy but would ask visitors to respect meal times unless they are attending to assist loved one or enjoy a meal with them for a small nominal charge.


  • Parking

  • Ample parking space.


Anville Court Care Home Reviews (65)

Total of 65, showing 61-65
9.4

Anville Court Care Home has a Review Score of 9.4 (9.443) out of 10, based on 22 reviews in the last 2 years. Over all time Anville Court Care Home has 65 reviews.

Overall Experience

  • 44
  • 18
  • 1
  • 0
  • 2

Date Published

65
6
15
22
43

Review from Jane I (Daughter-in-law of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved into Anville Court and she insists it is the best thing she has ever done. She gets pampered daily, the carers are exceptional, the nurses are brilliant, the manager fantastic, the whole team are just wonderful. Thank you everyone at Anville Court for making mum so happy. x

Reply from Rose Pickering, Customer Service Administrator at Anville Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

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Cleanliness

Treated with Dignity

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Review from Sue J (Daughter of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after at Anville, staff are friendly and approachable. Nurses provide excellent care and genuinely care about the residents. Standards at the home are excellent. Food is good, homely meals are provided for our Mom, nothing is too much trouble.
The home is clean and
well maintained with lovely surrounding gardens. Mom joins in activities daily which she appears to enjoy, residents of the home appear happy and well kept.

Reply from Rose Pickering, Customer Service Administrator at Anville Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Review from Wendy L (Daughter of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are generally very satisfied with Anville Court, the management, nurses and carers are very supportive and caring, not only towards my mum but the family also.
My mother has suffered a very dense stroke thus enabling all her needs to be in the hands of nurses, carers and management. This
they do very well.
The atmosphere within the home is one of a caring supportive environment. The dignity and respect is always extremely well carried out. Thank you Anville Court.

Reply from Rose Pickering, Customer Service Administrator at Anville Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Mary H (Resident) published on 1 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident at Anville Court since December 2011. In that time the home has seen many changes, all I am pleased to say for the better. The home has regular meetings with management and relatives, the care staff are attentive to the needs of not just myself but all the other residents. Any
time I have needed to have help in anyway, the management have sorted this out. I would not think twice about recommending the home to other families who are thinking about care for their loved ones.

Reply from Rose Pickering, Customer Service Administrator at Anville Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Harry M (Son of Resident) published on 28 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, lovely staff. My mom is very well looked after and cared for. Standards are high, very high. We are very pleased with every little thing. Gives us peace of mind as a family.

Reply from Rose Pickering, Customer Service Administrator at Anville Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.443)

Overview of Review Score

The Review Score of 9.4 (9.443) out of 10 for Anville Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.443 for Anville Court Care Home is calculated as follows: ( (179 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (18 Very Poors x 1) ) ÷ 255 Ratings = 4.443

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anville Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Kelly

Kelly Richardson

Job Title: Registered Care Home Manager

Joined: 2022

My name is Kelly Richardson and I am the Manager of Anville Court Nursing Home.


I began my nursing career in 1996 when I joined the Army as a Health Care Assistant and went on to qualify as a Registered Nurse in 2006 at the Royal Centre for Defence Medicine in Birmingham. I served multiple operational tours during my 14 years in the Army and left to join the NHS in 2010 to take on a new challenge. From there I developed into Management and have loved it ever since.


I have very high standards and a passion for elderly care and Dementia and I Pride myself on person-centred care as a Nurse which is why I went on to become a Nurse Manager.


I aim for all our Residents to have the best Quality of life whilst living at Anville court including meaningful activities and daily person-centred care.