Atholl House Nursing Home

98-100 Richmond Road, Compton, Wolverhampton WV3 9JJ
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9.7 44 Reviews
  • Atholl House Nursing Home, Wolverhampton
Atholl House, situated in Wolverhampton, offers quality nursing care, security and support in a friendly environment.

There are 82 single rooms and en-suite facilities. Each room is well equipped and furnished.

People that are admitted to the home for long and short term care are welcome to personalise their rooms in order to create a homely environment.

Throughout the home there are lovely communal areas both inside and out, designed to promote social interaction and quiet areas where private time can be spent with visitors.

The home provides varied menus to meet individual preferences and caters for people with specific, medical dietary requirements as well as catering for different cultural and religious beliefs.

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Care Provided by Atholl House Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 84 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Head/Brain Injury
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Antonette Anciado (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits from family and friends always appreciated and encouraged. To ensure that the residents and guests have a comfortable and enjoyable visit, the team kindly suggest planning your visit around 11am, if possible.


  • Parking

  • Many onsite parking spaces.


Atholl House Nursing Home Reviews (44)

Total of 44, showing 1-20
9.7

Atholl House Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 27 reviews in the last 2 years. Over all time Atholl House Nursing Home has 44 reviews.

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  • 7
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Review from M F (Friend of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Look after residents very well and some good entertainment.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your kind feedback! We are delighted to hear that you find Atholl House to be a friendly and caring environment with enjoyable entertainment for the residents.


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Review from Tim B (Son-in-law of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has had a number of weeks as part of a respite package. Her overall experience is reflected and she has found the 'package' to be of a very high quality. We have found all of the staff to be friendly, approachable and empathetic providing an excellent approach to care, leaving us with
a sense of comfort if she was ever to take up residence.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your feedback on your mother-in-law's stay at Atholl House. We are delighted to hear that she had a positive experience and found the overall quality of our package to be very high. It warms our hearts to know that both your mother-in-law and your family felt comfortable and well-cared for by our friendly and empathetic staff.


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Review from L S (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the one and a half years that my mom was in Atholl House Nursing Home, she was well looked after with good care from the members of staff, who showed a lot of love to her. I am very grateful to them and it is a place that I would happily recommend.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your heartfelt and positive feedback. It means a lot to us to hear that your mom received good care and was well looked after by our dedicated staff during her time at Atholl House Nursing Home. Showing love and compassion to our residents is at the core of what we do and we are grateful for the trust you placed in us.


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Review from Jonathan H (Respite Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and staff. Will miss them all.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our service and staff at Atholl House. Your presence will be missed greatly by all of us and we appreciate the time you spent with us! Wishing you all the best on your journey ahead.


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Review from Ann M (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to come for full time care, after a short stay in hospital. We have found the staff to be caring, considerate and empathic. The activities team are exceptional, you can see how the residents have a real bond. We are happy with how mum has settled here and feel really happy how she is cared
for. The place is so clean and well kept. If you have any concerns they are addressed immediately.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your experience with us! We are delighted to hear that you found our staff to be caring, considerate and empathetic. Our activities team takes great pride in providing exceptional service and creating a strong bond with the residents. We are glad to hear that your mum has settled in well and that you are happy with the level of care she receives. Our team works hard to maintain a clean and well-kept environment for our residents. Thank you for choosing Atholl House for your mum's care.


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Review from Alison S (Respite Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home and its staff made a very difficult time for me and my family a whole lot easier. I would recommend wholeheartedly. The staff are lovely and can't do enough for you. I cried when I had to leave, that should say it all!

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for your heartfelt review. We are touched by your kind words and are grateful for the trust you placed in our team during such a challenging time. It means a lot to us that you felt supported and cared for by our staff. Your recommendation is greatly appreciated, and we are glad that your experience at Atholl House Nursing Home was a positive one. Your feedback motivates us to continue providing the best possible care and support to all our residents and their families. From all of us at Atholl, we will miss you and wish you the best for your next chapter!


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Review from J G (Son of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been instances of poor communication from management and most of clothing came in with have disappeared. However, the home is clean and all carers are polite and helpful and there are many activities that service users take part in and enjoy. Generally, very happy with the kind and supportive care
staff who take excellent care of service users and treat them with dignity.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your positive feedback regarding the care and support provided by our staff at Atholl House. We are thrilled to hear that the cleanliness of the home, the helpfulness of the carers, and the enjoyable activities are contributing to a pleasant experience for our residents. Your feedback is invaluable and we are actively addressing any issues to enhance the overall experience for all. Our Home Manager maintains an open-door policy, welcoming you to her office to discuss any concerns you may have, alongside support from our Clinical Lead and Nurses. For further discussion of any questions, or ideas you would like to share, we would like to extend an invitation to our upcoming coffee evening on October 29th. This will be a great opportunity for you to engage with us directly in an open and welcoming environment. Our Home Manager, along with our dedicated team, will be available to listen to your feedback, prioritise your concerns and address any questions you may have.


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Review from C P (Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I am here, I am happy. Staff really helpful and kind.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

We are delighted to hear that you are happy here at Atholl House. Our staff are committed to providing a safe, supportive, and kind environment for all our residents, and we are thrilled that you have experienced their helpfulness first-hand. Your well-being and satisfaction are our top priorities.


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Review from A B (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The times that I've arrived at the home, Mum always seems happy, the staff are all very pleasant and treat all residents as it they were family members.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your positive review! We're glad to hear that you've found our staff to be pleasant and caring. At Atholl House, we take pride in treating our residents like family, and we're grateful for your kind words. We look forward to continuing to provide excellent care and support.


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Review from Y L (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding level of service.
All staff are attentive and considerate, regardless of the time or day I visit.
Communications are excellent. Any issues are rapidly reported to me, and I can visit and chat out expectations.
Thoroughly recommended.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

It's heart-warming to hear about your positive experiences at Atholl House Nursing Home. Thank you for recognising our attentive staff and excellent communication. We appreciate your recommendation and are committed to maintaining the highest standards of service. Thank you for your kind words!


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Review from J C (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly, caring and thoughtful nursing home, beautifully decorated throughout, with great attention to detail. Staff are very attentive to the residents, and there appears to be a real personal connection. Always very clean throughout the building and special attention is paid to personal hygiene.
Very satisfied.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your glowing review of Atholl House. We are delighted to hear that you feel our home is friendly, caring, and beautifully decorated, with great attention to detail. We are committed to maintaining a high standard of cleanliness and ensuring the highest level of personal hygiene for all residents. Your satisfaction is our priority, and we are grateful for your kind words. Thank you!


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Review from B S (Husband of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed the attitude of the staff, which has been very good.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

We are delighted to hear that you have noticed and appreciated the excellent attitude of our staff. We strive to create a warm and welcoming environment for all our guests and their loved ones. Thank you, your feedback is greatly appreciated!


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Review from Jacqueline B (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is very happy to be at Atoll House. She is very well looked after, and all of the staff are very committed to their roles. The rooms are clean, the food is well presented and is of good quality. Every need is met with a smile. There are plenty of activities, and the staff and service users interact
all of the time.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for taking the time to share your experience at Atholl House. We are thrilled to hear that your mom is happy and well cared for in our home. We're thrilled to hear your mom is happy and well cared for by our dedicated staff. We work hard to maintain a clean environment, serve quality food, and offer engaging activities for all residents. Your feedback is invaluable to us, and we're grateful for your kind words. I will ensure to pass this along to our lovely staff at Atholl.


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Review from Linda W (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are a knowledgeable, extremely hard-working bunch of people and lovely to chat to as well. Their job is quite a difficult one but they manage somehow although in my opinion some more staff would be highly appreciated. If there are any concerns at all, you mention it to the staff and if they
can solve the issue they do or they talk to someone else who can help with that problem.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your kind review of our team at Atholl Nursing Home. We truly appreciate your recognition of our knowledgeable and hard-working staff. Our utmost priority is to provide exceptional care and support to our residents, and we are grateful for your feedback to help us improve our services. If you have any more suggestions or concerns, please do not hesitate to reach out to us. Thank you for your support and kind words.


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Review from Lorna M (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could give 10 stars, I would!
My father was admitted here after a long hospital stay. The anxiety we had in knowing he needed 24 hr care was huge. The home is clean and welcoming and the decor is so beautiful.
The staff on Buttercup Unit, we owe enormous gratitude for the love, time and care
they took of our dad. He was out of bed every day, participating in activities in the day rooms, meals were lovely and nutritious and they generally care about their residents. Nothing was too much trouble and our dad loved every one of them. The management and nurses were exceptional, always acknowledging residents with a smile and a laugh which I think goes a long way.
We got to know several residents during our dads 7-month stay, and it was always a pleasure to visit daily to have a chat as we walked through the corridors as bedroom doors are open which I think is lovely and does a lot for residents' well-being.
Overall, you wouldn't find any better than Atholl House. Thank you all.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for taking the time to share your positive experience at Atholl House. We are thrilled to hear that our staff on the Buttercup Unit took great care of your dad and provided him with a welcoming and caring environment. We take pride in maintaining a clean and beautiful facility that contributes to our residents' well-being. It's fantastic to hear that your dad enjoyed participating in activities, nutritious meals, and interacting with other residents and staff. Thank you again for your review, I will ensure to pass this along to the team at Atholl House.


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Review from Barry B (Resident) assisted by family/friend published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident I am treated with excellent service at all times.
Dignity - care at all times 24/7.
This is my home love all nurses.
Could not wish for better anywhere.
5* treatment in loving environment.
Happy and comfortable.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for your kind words and glowing feedback. We are delighted to hear that you feel so well cared for and respected at Atholl House. Your satisfaction and comfort are our top priorities, and we are thrilled to know that you are happy and content with the care and attention you receive. Your appreciation means the world to us, and we are dedicated to maintaining the high standards that have earned us your praise.


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Review from M G (Wife of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, covering a wide range, for most types of needs medical, social and cultural. Staff are very caring, compassionate and respectful towards patient care and also family.
Any request by the family towards the care is followed through immediately without having to ask again. Excellent
medical care provided by all grades of staff. Will highly recommend Atholl House Nursing Home to family and friends. Highly commended.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

We are truly grateful for your glowing review of Atholl House Nursing Home. Your feedback about our excellent facilities, compassionate staff, and seamless responsiveness to family requests is incredibly valuable to us. Thank you for your kind words and for entrusting us with the care of your loved ones.


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Review from Mary P (Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent they work hard to make it very happy in every way. The food is quite good we get everything we wish for. The staff are very good to us in all ways they are always ready to help us in every way.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your positive experience with us! We're thrilled to hear that you find our home to be excellent and that our staff members consistently go above and beyond to make you feel welcome. I will ensure to pass this onto our team and kitchen staff at Atholl House.


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Review from Angela F (Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly and approachable. Nothing is too much trouble, and they respond quickly. Food is very nice.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for taking the time to share your feedback. We are thrilled to hear that you find our staff friendly and approachable here at Atholl House. We will make sure to pass your positive feedback on to our staff.


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Review from Jill B (Daughter of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, we are very pleased with our experience so far.
Staff are helpful and friendly, whatever their role. They clearly genuinely care for my mum.
She feels safe and happy.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your positive experience at Atholl House. We're thrilled to hear that your mum feels safe and happy in our care. Your feedback means a lot to us, and we're committed to providing the highest level of care for all our residents.


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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Atholl House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Atholl House Nursing Home is calculated as follows: ( (244 Excellents x 5) + (62 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 317 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Atholl House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Atholl House Nursing Home

What types of Care is Atholl House Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Atholl House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Atholl House Nursing Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Atholl House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Atholl House Nursing Home to the centre of Wolverhampton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.