Atholl House Nursing Home

98-100 Richmond Road, Compton, Wolverhampton WV3 9JJ
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9.7 44 Reviews
  • Atholl House Nursing Home, Wolverhampton
Atholl House, situated in Wolverhampton, offers quality nursing care, security and support in a friendly environment.

There are 82 single rooms and en-suite facilities. Each room is well equipped and furnished.

People that are admitted to the home for long and short term care are welcome to personalise their rooms in order to create a homely environment.

Throughout the home there are lovely communal areas both inside and out, designed to promote social interaction and quiet areas where private time can be spent with visitors.

The home provides varied menus to meet individual preferences and caters for people with specific, medical dietary requirements as well as catering for different cultural and religious beliefs.

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Care Provided by Atholl House Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 84 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Head/Brain Injury
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Antonette Anciado (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits from family and friends always appreciated and encouraged. To ensure that the residents and guests have a comfortable and enjoyable visit, the team kindly suggest planning your visit around 11am, if possible.


  • Parking

  • Many onsite parking spaces.


Atholl House Nursing Home Reviews (44)

Total of 44, showing 41-44
9.7

Atholl House Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 27 reviews in the last 2 years. Over all time Atholl House Nursing Home has 44 reviews.

Overall Experience

  • 36
  • 7
  • 0
  • 0
  • 1

Date Published

44
5
22
27
17

Review from Suzanne W (Daughter of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who had dementia, was resident in the home for 7 months. During that time he was cared for in a caring, compassionate and professional manner. The home and the staff achieved a combination of creating a homely, safe environment, whilst managing the social and nursing needs of my father effectively.
It also felt homely and comfortable for his family. We were totally involved with his care and decisions were always made with us. Dad's needs were always put first by the staff and they went out of their way to ensure he was comfortable and happy. During his final days, the compassion showed to Dad and his family made a difficult time a little bit easier. I would definitely recommend Atholl house.

Reply from Jo Hicks, Home Manager at Atholl House Nursing Home

This is a lovely review, thank you. All the staff work so hard to ensure our residents and their families are supported and are treated with dignity and respect throughout.


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Review from Dawn W (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in Atholl House Nursing Home for around 2 weeks but it was a wonderful calm and peaceful place. She was treated extremely well and treated with great dignity. As mum was there for palliative care, she couldn't have better care. As relatives, we were welcomed and staff were always there
to talk and explain everything and comfort. Thank you to everyone there for making mum's last few weeks of life comfortable.

Reply from Jo Hicks, Home Manager at Atholl House Nursing Home

Thank you so much for the lovely review and we are glad that you are happy with the care Mum received. The staff work so hard and I will pass on your gratitude. Take care and as I said before, you know where we are. Regards, Jo.


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Review from Sheila H (Daughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident in Atholl House for 16 months after being in a care home. We cannot praise this nursing home enough. All the staff are very attentive to her needs, they are always very joyful and always happy, the kitchen staff always say hello and pass the time of day to mum as they pass
by. The home is always tidy and doesn’t smell. All the staff work very hard and are very pleasant. I would recommend Atholl House nursing home to anyone who is looking for somewhere for their loved one.

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Review from Pauline C (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in care for three years and two months at Atholl House, she was always kept clean and tidy, despite being bedridden for this whole period. She was turned regularly, fed, given drinks, changed, everything and even though she would often lash out to the carers and nurses, they understood
it was her dementia, not her. I would not hesitate to recommend Atholl House to anyone looking for such high care standards. If I need to go into care, it would be my 1st requests.

Reply from Courtney Jarvis, IT Administrator at Atholl House Nursing Home

Dear Pauline,


We will miss your mother dearly.
You will always be welcome at Atholl House if you ever do need anything.
Our hearts are with you.


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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Atholl House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Atholl House Nursing Home is calculated as follows: ( (244 Excellents x 5) + (62 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 317 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Atholl House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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