Lavender Court

556 Wolverhampton Road East, Wolverhampton WV4 6AA
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9.7 71 Reviews
  • Lavender Court, Wolverhampton

Care Provided by Lavender Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Karelink Ltd
  • Person in charge
  • Shiny Varkey (Registered Manager)
  • Admission Criteria
    • NHS Referrals & Self-funding clients
    • Ages 55+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Lavender Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
    • Self-Funded Residential Dementia Care £850 – £900
    • Self-Funded Nursing Care £900 – £925
    • Self-Funded Nursing Dementia Care £925 – £950
  • 'The fee will need to be right to cover the residents needs'
    If you wish to discuss please contact the Management as they are happy to discuss with you via the phone.


    Shiny Varkey - CQC REGISTERED CARE MANAGER
    Alka Chaurasia - DEPUTY MANAGER


  • (these prices are only a guideline, please contact Lavender Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 71, showing 1-20
9.7

Lavender Court has a Review Score of 9.7 (9.661) out of 10, based on 24 reviews in the last 2 years. Over all time Lavender Court has 71 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Lavender Court is a lovely nursing home. The staff are lovely, nothing is too much trouble for them. The care and kindness that is shown to Mom is amazing. I would recommend the home to anyone who is looking to place a family member in care.

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Overall Experience  Overall Experience 4.0 out of 5

Lavender Court is very good to my husband, also very welcoming to the family.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for making Dad and ourselves so welcome into your home, a year ago today already. Your care, kindness and support help us all and lovely to see Dad's face light up when you come over and chat!
Despite an emotional year, we have happy memories here with events and activities, lots
of photos and thank you again for the 3 little dogs coming to visit! We couldn't have wished for a better care home. Thank you again to everyone for all that you do. Enjoy the chocolates.

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Overall Experience  Overall Experience 5.0 out of 5

Lavender Court has been home for my husband for the past 3 1/2 years, everyone is so helpful and friendly and nothing is too much trouble. I'm very happy with the care that is provided for my husband.

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Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Lavender Court recently and immediately settled in very well. The whole team do an amazing job, nothing is too much trouble, and they all do their utmost to provide a safe, caring and homely environment for both residents and their relatives, and always with a smile.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy with all the services.

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Overall Experience  Overall Experience 5.0 out of 5

Lavender Court is a lovely home, excellent care and wonderful food with plenty of choice. Welcoming staff. My husband has settled in nicely, his face lights up when he sees the staff, this is all due to the care he receives. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Firstly it would be very easy to write that everything is 100% perfect, nothing is. However, it has to be said that me and my family are very happy with the care that my wife receives. The home is always clean and tidy and the staff are all wonderful. But the main indicator of how good things are is
that when we visit my wife is always happy. It is still difficult that we are parted most of the time but made easier by the knowledge that my wife is being well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience of Lavender Court has been very positive. I am confident my dad is well looked after and his medical health and well being is monitored regularly. The staff are extremely friendly and attentive. The home is cleaned to a good standard. As his health has deteriorated, the nurses have been
very responsive and have promptly called in appropriate medical support. The food is excellent and consistently adapted to his needs. The rooms can get quite hot but a fan has been provided.

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with every aspect of care my mom receives at Lavender Court, I really cannot find fault with anything. Every single member of staff is friendly and always make me feel welcome. It is spotlessly clean and always smells so fresh, my mom is glowing and has put weight on due to the beautiful
homemade food that is on offer. Communication is excellent and I am always kept up to date with every aspect of Mom's day-to-day care, health, activities and her general well-being, it's almost like everyone is family. I didn't want Mom to have to go into care but Lavender Court really is a home from home and I would recommend it to anyone that asks and believe me I am hard to please especially when it comes to Mom. Well done to every single member of staff you are all amazing, please keep doing what you do.

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Overall Experience  Overall Experience 5.0 out of 5

Mom has settled in well in Lavender Court. She seems happy when family have visited. Mom is always clean and well kept. Staff keeps fairly well informed with all aspects of Mom's health and well being.

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Overall Experience  Overall Experience 4.0 out of 5

The care home provides very good care for my father. He doesn't speak much but the carers who speak Punjabi do frequently try and speak to my dad in Punjabi to encourage him to speak. Been tough not having him at home but he is at the best possible place.

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Overall Experience  Overall Experience 5.0 out of 5

Just a big thank you, says it all.

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Overall Experience  Overall Experience 5.0 out of 5

My nan Edna had been here since 2020. She became poorly and was at end of life up until she passed away yesterday. When I say this home goes above and beyond it goes without saying. This place is one big family and I felt very special to be a part of it. All the residents have Dementia and if they think
they’re working, or own the place anything the staff play along, nothing is too much for them. I really will miss Lavender Court and every person in there. A massive thank you to all the staff/carers but all of you are fab and really look after the residents. Dementia is a cruel disease but to know your loved ones, safe to be able to be who they are makes all the difference for us at home. I will be forever grateful to Lavender Court for loving my nan you lot are just one of a kind.

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Overall Experience  Overall Experience 5.0 out of 5

I have no concerns regarding the care of my mum-in-law in Lavender Court for the last three years. The staff are always polite and respectful. My mum is kept clean and dignified 24/7.
I would recommend it to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

I’m really happy with the care they give to my mum. She’s always happy every time I see her, they look after her really well. If I had any issues I always managed to talk to the manager when things are wrong.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited three times and each time I have been impressed with the cleanliness (no odours) and friendliness of the staff. They all seem to want to do their best for residents and visitors alike.
I would recommend "Lavender Court" to others.

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Overall Experience  Overall Experience 4.0 out of 5

My mom was only in Lavender Court for a few short weeks. My family and I were impressed by the care, support and professionalism of the staff. During her last few days, the care shown to my mom and myself was nothing but kind and compassionate. Thank you to all of the team at Lavender Court.

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Overall Experience  Overall Experience 4.0 out of 5

We have found the care home to be kind, caring and compassionate with our mum and ourselves. A few niggles (as you would expect) but overall happy with the care provided and grateful that Mum is safe 24/7.

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Overall Experience  Overall Experience 5.0 out of 5

My mom is in Lavender Court and has been there for nearly 3 years. I have always found the staff to be very helpful and show nothing but kindness, love and care to the residents.
Mom is always clean, and she looks well cared for, Mom has dementia and though she doesn't know us, she shows great affection
to the staff and says she loves them all. Mom's room is clean and tidy, and the home itself is clean and tidy. There is plenty to do, to help residents lead as full a life as possible. The home telephones you straight away with any concerns regarding Mom and I find this a great comfort.

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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Lavender Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Lavender Court is calculated as follows: ( (198 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 286 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lavender Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Lavender Court

What types of Care is Lavender Court registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lavender Court provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Lavender Court have?

There are 49 Single Rooms.

What are the Facilities & Services at Lavender Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lavender Court to the centre of Wolverhampton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.