Lavender Court

556 Wolverhampton Road East, Wolverhampton WV4 6AA
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9.6 76 Reviews
  • Lavender Court, Wolverhampton
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Care Provided by Lavender Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Karelink Ltd
  • Person in charge
  • Shiny Varkey (Registered Manager)
  • Admission Criteria
    • NHS Referrals & Self-funding clients
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Lavender Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
    • Self-Funded Residential Dementia Care £850 – £900
    • Self-Funded Nursing Care £900 – £1,000
    • Self-Funded Nursing Dementia Care £925 – £1,050

  • 'The fee will need to be right to cover the residents needs'
    If you wish to discuss please contact the Management as they are happy to discuss with you via the phone.


    Shiny Varkey - CQC REGISTERED CARE MANAGER
    Alka Chaurasia - DEPUTY MANAGER
  • (these prices are only a guideline, please contact Lavender Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 9.30 TO 7 PM


  • Parking

  • YES


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Lavender Court Reviews (76)

Total of 76, showing 21-40
9.6

Lavender Court has a Review Score of 9.6 (9.643) out of 10, based on 29 reviews in the last 2 years. Over all time Lavender Court has 76 reviews.

Overall Experience

  • 54
  • 22
  • 0
  • 0
  • 0

Date Published

76
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19
29
47

Review from Emily S (Granddaughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan Edna had been here since 2020. She became poorly and was at end of life up until she passed away yesterday. When I say this home goes above and beyond it goes without saying. This place is one big family and I felt very special to be a part of it. All the residents have Dementia and if they think
they’re working, or own the place anything the staff play along, nothing is too much for them. I really will miss Lavender Court and every person in there. A massive thank you to all the staff/carers but all of you are fab and really look after the residents. Dementia is a cruel disease but to know your loved ones, safe to be able to be who they are makes all the difference for us at home. I will be forever grateful to Lavender Court for loving my nan you lot are just one of a kind.

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Review from Rebecca T (Daughter-in-law of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no concerns regarding the care of my mum-in-law in Lavender Court for the last three years. The staff are always polite and respectful. My mum is kept clean and dignified 24/7.
I would recommend it to anyone.

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Review from J K (Friend of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited three times and each time I have been impressed with the cleanliness (no odours) and friendliness of the staff. They all seem to want to do their best for residents and visitors alike.
I would recommend "Lavender Court" to others.

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Review from E B (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom was only in Lavender Court for a few short weeks. My family and I were impressed by the care, support and professionalism of the staff. During her last few days, the care shown to my mom and myself was nothing but kind and compassionate. Thank you to all of the team at Lavender Court.

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Review from Tina O (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the care home to be kind, caring and compassionate with our mum and ourselves. A few niggles (as you would expect) but overall happy with the care provided and grateful that Mum is safe 24/7.

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Review from A S (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is in Lavender Court and has been there for nearly 3 years. I have always found the staff to be very helpful and show nothing but kindness, love and care to the residents.
Mom is always clean, and she looks well cared for, Mom has dementia and though she doesn't know us, she shows great affection
to the staff and says she loves them all. Mom's room is clean and tidy, and the home itself is clean and tidy. There is plenty to do, to help residents lead as full a life as possible. The home telephones you straight away with any concerns regarding Mom and I find this a great comfort.

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Review from L P (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lavender Court is a lovely place for my mum. The staff are friendly, the food is amazing and caters for Mum's needs. The BBQ was fantastic and a good way to meet other residents and their families. Nurses are always there to help. Carers are wonderful. Food is amazing, what's not to like!

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Review from M J (Daughter-in-law of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On first entering this home, we were overwhelmed by how friendly and caring all the staff are, right from the manager down to the people who work in the kitchen, we are looked after as much as the resident. The care here is marvellous. After being here for almost a month, we would love the resident
to stop here. The home is clean, smells fresh all the time, and so far, we have not encountered any problems. Excellent care.

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Review from J F (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Placing Dad in care was one of the hardest decisions I've ever made, however, Dad is looked after and safe at Lavender Court. There is always plenty of staff on hand and Dad seems well settled, although due to his illness, he will always want to return home to be with his wife, who is also ill so unable
to look after him. We're looking forward to the summer family event-what a lovely idea, thank you!

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Review from P B (Son of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care home. Staff are always friendly and welcoming. Mom is always clean and tidy and they treat her with dignity. They inform us right away if a problem arises. She seems settled. The home is always very clean and tidy.

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Review from L G (Husband of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came to the home in November 2022 and since her arrival at Lavender Court, I have been very impressed with the care, support and professionalism of the staff. The home is well-run and comfortable and the only minor criticism is that some areas could do with a lick of paint.

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Review from Heather S (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom said she is happy here and that the staff are kind and friendly to her. I always find my mom clean and tidy and often involved in activities within the home. I feel reassured and confident that my mom is well cared for and that her needs are met.

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Review from J T (Granddaughter of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my nan is receiving here. she has only been here for a few weeks but I am very happy with the care and attention provided. She is settling in well and mixing with other residents. The nurses and other staff show her respect and dignity with her dementia and help when asked.
I am happy she is at Lavender Court.

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Review from J C (Wife of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband arrived he and our family were made very welcome. We are always treated with courtesy and respect. The family are always 'kept in the picture' regarding his health. He always speaks very highly of all the staff.

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Review from D W (Partner of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit the care home it is always very clean and welcoming. The staff are always kind and considerate to me. When I visit my partner he is always happy, clean and dressed. I am very happy with the way he gets looked after. Thank you.

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Review from D R (Son of Resident) published on 5 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been here, I have found the standard of care as excellent. The staff are extremely friendly and courteous. The home is always spotless and warm. The variety of food is cast and looks great.

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Review from P W (Daughter of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly from Receptionist to Manager.

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Review from D R (Son of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Geat place!

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Review from Lisa B (Daughter of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that they have given my father has been brilliant and the staff are helpful with our queries.
As my dad moved in during lockdown, I cannot rate some of the areas asked.

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Review from P B (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming. The kitchen staff come and ask what Mom likes for her meals and what her favourite foods are. Anything I ask re: medications etc are dealt with in a very professional way and if I have any problem they are quickly dealt with.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Lavender Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Lavender Court is calculated as follows: ( (234 Excellents x 5) + (102 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 347 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lavender Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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