Victoria Court

Memory Lane, Wednesfield, Wolverhampton WV11 1SD
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2 Reviews
  • Victoria Court, Wolverhampton
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Care Provided by Victoria Court

  • Type of Service
    • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 16 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Bipolar/Manic Depression
  • Schizophrenia
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Hana Qadir (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (16)
  • Care Home Design/Build
    • Number of floors: 1

Funding & Fees Guide for Victoria Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Residents Kitchenette
  • Television point in own room
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Victoria Court Reviews (2)

Over all time Victoria Court has 2 reviews.

Overall Experience

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  • 1
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Date Published

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2

Review from John M (Respite Resident) published on 2 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed at Victoria Court after I came out of hospital. I found the staff very helpful and friendly. They did all they could to help me settle into my new flat and encouraged me to find employment and to go back into the community. The only fault I have is that their resources are limited and so they
could not always do as much as they would like, but this of course is not their fault.

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Review from Jack E (Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I recently spent a couple of weeks at Victoria Court and the experience left me highly dissatisfied. I was sent here after being discharged from the hospital as I was homeless at the time. I expected staff to work with me to help me explore my options to move forward, however, there was little support
in place. During my stay here, I had a couple of experiences that were completely unacceptable: Due to not having any money and being refused universal credit, I was unable to purchase food or top-up for my phone. Once the staff learned that I had told a relative about not getting enough to eat, I was approached by a member of staff who was very irritated and told me that I "need to stop telling people". After this, I was banned from borrowing the office phone, even to make urgent calls to my GP and welfare rights officer. The way I was treated was so bad I was forced to leave immediately, causing me to be homeless. There is a couple of nice staff, my main issue is with 2 individuals.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Victoria Court

What types of Care is Victoria Court registered for?

Older Person Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Victoria Court provide?

Day Care is an additional type of care provided.

How many Rooms does Victoria Court have?

There are 16 Single Rooms.

What are the Facilities & Services at Victoria Court?

Close to Local shops, Near Public Transport, Ground Floor Accommodation only, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Victoria Court to the centre of Wolverhampton?

1.8 mile(s) as the crow flies, distance by road may be significantly further.