Wrottesley Park House

Wergs Road, Tettenhall, Wolverhampton WV6 9BN
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9.6 10 Reviews
  • Wrottesley Park House, Wolverhampton
Wrottesley Park House, in Wolverhampton is a purpose built building covering two floors and has recently undergone a refurbishment which now offers pleasant interiors and en-suite bedrooms.

The home is nursing and residential and staff pride themselves on having excellent knowledge of caring for individuals, young and old with complex and long-term needs. They provide specialist care for young adults which include, challenging behaviour, physical disabilities, learning disabilities and can also help to rehabilitate those back into the community who have come from hospital settings.

They believe in person-centred care and detailed assessments to ensure individuals are in the right placement.

The care environment is ideal for those with mobility and cognitive disorders as all areas are spacious and welcoming. They pride themselves on their mission statement with being diverse, meeting cultural and religious beliefs which means equality for all.

They welcome you to pay them a visit or request a brochure in order to see the positive changes made.

Care Provided by Wrottesley Park House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Santhosh George (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Wrottesley Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact Wrottesley Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
9.6

Wrottesley Park House has a Review Score of 9.6 (9.561) out of 10, based on 10 reviews in the last 2 years. Over all time Wrottesley Park House has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
10
10
10
0
Overall Experience  Overall Experience 5.0 out of 5

My nan spent two months at Wrottesley Park House when she was diagnosed with terminal illness and advised for palliative care. The care , compassion and the kindness shown by the whole staffing team was outstanding, right from the first day until the last day. She was always treated with respect, dignity
and kindness. The management team was always approachable, and I found them actively involved in care, giving the team required guidance when required. I would happily recommend Wrottesley Park House to anyone needing care and attention.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your wonderful review and much appreciated. It is an absolute pleasure to care for your Nan. I will share your feedback with our team and will continue to deliver quality care to all our service users.


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Overall Experience  Overall Experience 4.0 out of 5

Over the last few months I feel the overall management of the home has improved greatly. Very impressed with the new manager who is veru hands on. The activities they provide are lovely and help my brother socialise and come out of his room.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you M for your feedback. We aim to provide high-quality, person-centred care to all our service users. I will share your feedback with my team and continue to deliver quality care to your brother and make consistent improvements where shortcomings are noticed.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle stayed at Wrottesley Park House for a respite stay in December following a terrible fall at home. This is a great Home in and out, the staff are so friendly, caring and welcoming. The care and support my uncle received there was second to none. Great Home! Highly recommend.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you Paul for your positive feedback. It has been an absolute pleasure to care for your uncle whilst he was at Wrottesley Park House. I will share your feedback with our team and we will continue to deliver quality care to all our service users. Thank you


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Overall Experience  Overall Experience 4.0 out of 5

The staff including care home management are very friendly, approachable and always prepared to listen and respond to any concerns that are raised by family members of service users. The home itself is clean, bright and welcoming. The rooms of service users are reasonably well kept - although rooms
do look very tired and from a hygiene perspective the ' bedding'' should be changed each week and on observation this has not been the case - and as a result this has had to be requested and raised. Resident activity is good, they hold arts and crafts sessions including music and musicians/singers invited for special evening entertainment. Which I'm aware service users enjoy. A recommendation for improvement would be for the home to consider the offer of 121 care and support including 121 activity sessions for service users to help improve wellbeing.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you Jin for your feedback. We aim to provide high-quality, person-centred care to all our service users. I will share your feedback with my team and continue to deliver quality care and make consistent improvements where shortcomings are noticed. Please note that we are aware of the fact that some rooms are in need of decoration and the work is already underway. External contractors are being used to decorate the bedrooms and communal areas to a great standard. Also, residents' bedlinens are changed every single day and at times more than once depending on their needs. Besides, residents who are unable to or do not wish to join to group activities, 121 sessions of activities are being carried out for them. Please be assured that we are working tirelessly to ensure that all our residents receive top-quality care at Wrottesley Park House.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been made to feel so welcome and absolutely loves Wrottesley Park Care home. The care from the staff at all levels is fantastic and my sister and I are so pleased with the level of care that he is receiving. The room and home is always clean and warm and everyone is so friendly. Dad always
looks smart and is treated with dignity and respect. Thank you to everyone for caring for Dad so wonderfully.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your wonderful review and much appreciated. It is an absolute pleasure to care for your father. I will share your feedback with our team and will continue to deliver quality care to all our service users.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, my father is now happy. Since being admitted the last two weeks we can see a great improvement and looking forward to him coming home. All staff have been very helpful and always happy to help with tasks. The manager has been very helpful and has great knowledge and understanding.
I would recommend the care home.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your positive review. It's an absolute pleasure to care for and support your father. I will share your feedback with our team and will continue to deliver quality care for our service users.


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Overall Experience  Overall Experience 5.0 out of 5

My nan was taken into Wrottensley Park House in November and was in room 4. All the staff, management, kitchen and resident in the home was always happy to see you, helpful and always help and supported us a family to the day come and she passed away. Even when she passed, they gave her dignity. Very
clean, food and drink was never a problem. Always come and said hello and was there anything we needed. So I want to thank all the team for their hard work, you're doing amazing.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your positive review. It's an absolute pleasure to care for and support your nan. She will be missed. I will share your feedback with our team and will continue to deliver quality care for our service users.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came into Wrottesley Park House Nursing Home after being in a hospice as palliative care. From the moment my husband and myself visited the home we were made to feel very welcome, it was spotless, and it felt like home. The room was nice, overlooking the garden. The care was amazing from the
top right down to the cleaning when my mum was at end of life. The care was amazing, we will never forget how lovely and kind the staff were and so much dignity was given.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your positive feedback. It's an absolute pleasure to care for and support your mother. I will share your feedback with our team and will continue to deliver quality care for our service users.


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Overall Experience  Overall Experience 5.0 out of 5

My father was able to obtain a place at Wrottesley Park House for four weeks respite care. Being 93 years old and having not only had a minor stroke in the previous month but also lost his wife after 65 years of marriage, he was fragile, weak, immobile, anorexic and depressed. After 2 weeks of professional
care by the fantastic staff at Wrottesley, as well as the varied activities, menus and constant companionship, the family have already noticed a vast improvement in his health and wellbeing. He is no longer lonely and has something to look forward to daily.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your positive feedback. It's an absolute pleasure to care for and support your father. I will share your feedback with our team and will continue to deliver quality care for our service users.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely home with great facilities and lovely grounds. The new manager is highly experienced and leads the team with enthusiasm. Compassion and high standards of care. Would definitely recommend Wrottesley Park.

Reply from Santhosh George, Home Manager at Wrottesley Park House

Thank you for your positive feedback. We will share it with our team and use it to continue delivering quality care for our service users.


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Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for Wrottesley Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Wrottesley Park House is calculated as follows: ( (97 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 120 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.794 Points relating to the number of positive Reviews for Wrottesley Park House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 10 Positive Reviews ÷ 12.6 = 0.794

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Wrottesley Park House

What types of Care is Wrottesley Park House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wrottesley Park House provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wrottesley Park House have?

There are 63 Single Rooms.

What are the Facilities & Services at Wrottesley Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wrottesley Park House to the centre of Wolverhampton?

2.6 mile(s) as the crow flies, distance by road may be significantly further.