What types of Care is Broomy Hill Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broomy Hill Nursing Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

What are the Facilities & Services at Broomy Hill Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broomy Hill Nursing Home to the centre of Hereford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Broomy Hill Nursing Home, 43 Breinton Road, Hereford, Herefordshire HR4 0JY

Review from David G (Son-in-law of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience

My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady

who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-space chair, some of the chairs don't give postural support for the residents. Communal areas could be more homely with nicer furnishings and pictures. Activities displayed on the noticeboard, regular engagement activities such as making, painting and singers coming in, also activities like summer fair, basic engagement such as balloons is very good for hand-eye coordination. Some resident rooms are nicer than others some quite small and basic. Limited road parking.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again.

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Review from Mandy L (Friend of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

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Review from Valerie G (Wife of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience

Very friendly and caring.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for your kind words, I will share your feedback with the team. Thank you again.

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Review from Sally H (Daughter-in-law of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.

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Review from Margaret H (Friend of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

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Review from Claire B (Daughter-in-law of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Broomy Hill for approx 15 months.
Whilst it's difficult to see your loved one deteriorate, all the staff are friendly and show care and compassion.
The home has recently seen a change in management, whilst we were happy with my mother-in-law's care before, the

changes the new manager has made have improved the environment and culture of the home.
Small things which make a massive difference.
When I visit I'm always greeted with a friendly hello from the receptionist, the cares, the cook everyone, thank you to all at Broomy Hill for the kindness you are showing my mum-in-law and her family.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks, Claire, for your kind words, we are honoured to care for your mum-in-law. I am glad to hear the changes are making an impact, I am so proud of the team here at Broomy and the care they deliver. Thank you again for taking the time to share your thoughts, Julie.

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Review from Mike E (Son of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness.
I could not recommend a better nursing

home to look after your loved one.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.

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Review from Emma L (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home

in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.

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Review from Stuart T (Son-in-law of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience

I would like to extend my heartfelt gratitude to the entire team at Broomy Hill Nursing Home for making my father-in-law's transition from his previous home to your care, such a positive experience.
The staff are truly exceptional. Every member of the team is professional and skilled and also warm

and approachable. It's clear that they genuinely care about the residents.
The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns were addressed. Her dedication and commitment are reflected in the excellent standard of care provided at Broomy Hill.
Broomy Hill is a truly wonderful place and we are so thankful to have found such a caring and supportive environment for my father-in-law. The team here has our deepest gratitude for their excellent care, professionalism and kindness. We can't recommend Broomy Hill highly enough to anyone looking for exceptional care for their loved ones.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.

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Review from Claire T (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience

I'm deeply thankful to the team at Broomy Hill Nursing Home for the exceptional care they've provided to my father since his move from Wales. From the outset, it was clear that Broomy Hill was the right place for him.
The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth

and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort.
A special thanks goes to the home manager for her outstanding support during the move. She ensured everything went smoothly and addressed our concerns with care, reflecting the high quality of leadership and care at Broomy Hill.
The contrast between his previous home and this one is striking. The staff's attention to detail and the excellent facilities have significantly improved his quality of life.
Broomy Hill is a wonderful place and we're grateful to have found such a caring environment for my father.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.

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Review from L D (Sister of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience

When my sister was first admitted to Broomy Hill Nursing Home with end-stage dementia, I was very apprehensive in giving over the total care of someone I love to total strangers. From day one, I was given reassurance that my sister's every need would be provided for and that I could visit or phone any

time. While my sister's condition can change, I can always ask questions to find out how this is being managed. When visiting, I have never experienced anything other than kindness and patience to my sister and support for which I am very grateful to myself! Words cannot express how grateful I feel to everyone at Broomy Hill.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

We are very grateful for your kind words, we pride ourselves on the care we provide to your sister. I will ensure the team hear your kind words, many thanks.

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Review from Sarah S (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience

Broomy Hill Day Care and respite had been life-changing for my mum. Suffering from dementia and having other health difficulties means she needs understanding and patience. Two members of staff in particular and the team always make Mum so welcome and I feel like they genuinely care for her and me!

It was Mum's birthday recently and they made her feel so special. They signed her card, from your Broomy Hill family. Well, quite frankly we do feel like part of the family when we go there. The warm, welcoming and caring Broomy Hill family. Nothing was too much trouble when she stayed for respite and Mum's room was clean, warm and comfortable with a nice garden view. Mum enjoyed her time so much she is looking forward to going back again!

Reply from Amy Clay, Day Care Manager at Broomy Hill Nursing Home

Thank you so much for this review, we love having mum and its a pleasure we can make a difference for you both!

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Review from Tony W (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience

Always pleased to see you whatever time of the day we turn up. Friendly staff are always happy to help and they work so hard.
Thank you to everyone for your hard work in difficult circumstances, looking after our family, thank you.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for taking the time to complete a review. It has been a pleasure taking care of your father. He will be missed by us all. Your kind words and appreciation will be passed on to the team.

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Review from Shaunagh G (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience

My mum was a resident for 18 months before she passed away in January 2024.
I can't recommend enough.
The care staff are excellent. The team is consistent with little changes to the staffing. My mum saw the same people every day which is very comforting and was less confusing for her.
The food was

lovely and cooked every day on the premises.
The rooms are modern and inviting.
I knew all the staff, including the cook, and they knew me.
I was so happy she was there.
Thank you Broomy Hill.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for taking time to write a review. I will feed back your appreciation and lovely comments to all of the staff. Your mum will be truly missed at Broomy Hill. Kindest regards

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Review from J H (Wife of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience

The staff are very caring and helpful.
I am always informed when necessary.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you for spending time to write a review; it is very much appreciated. I will ensure your kind words are passed on to the staff.

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Review from A I (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience

My mum has been attending the daycare centre since October. Every time I collect her, she is in such high spirits saying how lovely everyone is there. She is also clearly being well-stimulated as she is more observant and doing some of her old habits like making sentences based on letters on registration

plates. This may sound simple but for a few years now, Mum hasn’t engaged in this sort of fun thing and it makes us both smile.
Mum has also sung to me on the way home, music is important to Mum and the staff have been really thoughtful about the music she would like and want to sing along with.
I just can’t fault the care, thoughtfulness and commitment that I have seen, so far, from the staff and look forward to increasing Mums time there.

Reply from Amy Clay, Day Care Manager at Broomy Hill Nursing Home

Thank you so much for your kind words, it's been a pleasure having your mum attend our Day Service. It's great to know we are making a positive impact and look forward to continuing to do so.

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Review from B T (Wife of Resident) published on 6 November 2023
Submitted via Postal Card • Report

Overall Experience

My beloved husband passed away at Broomy Hill late last month after being part of the Broomy Hill family for 8 years. I will never be able to fully thank all the staff for their professional care, compassion and love for him during his time with them. Nothing was ever too much trouble, he was treated

like a family member and afforded every act of compassion right up to the end. I stayed with him in the home for the last ten days of his life and their empathy, professionalism and love were extended to me as well and this applied to all the staff, management, nursing, cleaners and catering. They all, without exception, took me under their wing and made a deeply distressing time bearable. Thank you Broomy Hill, you are an amazing group of people. I'll never be able to repay you for everything you did for him.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for your kind words. I will pass your feedback on to the team. Your husband will never be forgotten by us here at Broomy.

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Review from Kevin B (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience

My mum has been through a lot over the last 12 months, she has lost her husband and had several falls which has led to operations. Her recovery has been slow whilst in hospital as they don't have the time and resources to really help those who need some tender loving care. It is upsetting to see someone

you love disappear before your eyes, they lose their mental strength and ability to look after themselves. Whilst it is difficult to experience this as a son all you do is your best and try and seek the help you need as a family and have confidence in the care they are receiving. I have to say that all the staff at Broomy are attentive and put my mum's care front and centre what they do. The team look to stimulate the residents and welcome visitors with a smile and offer a quick update how the day has been! For me, it gives me great piece of mind that my mum is settled, receives great care and allows me to get on with my life.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for taking time to write this review. Your appreciation and kind words will be passed on to the team.

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Review from L C (Wife of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience

My husband was discharged from a long hospital stay into a discharge to assess bed at Broomy Hill. He had been bedbound for some time and needed to be hoisted upon his arrival. Within days, the dedicated nursing staff had him out of bed and mobilised independently. My husband displays challenging behaviour

and this is handled with care and dignity by the staff. I would particularly commend the clinical lead, who has recognised that sometimes relatives also need guidance, reassurance and practical advice in order to make the best-informed decisions for their loved ones. She has co-operated with the mental health team to determine the best way forward for my husband's welfare and for this I am most grateful.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you for taking time to complete this review. It is a great pleasure to be supporting your husband. I will pass your kind words and appreciation on to the team.

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Review from Pauline C (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience

Broomy Hill looked after my dad for a short period before his death. He was so well looked after. I shall be forever grateful he had a peaceful end to his life.

Reply from Anne-Marie Duggan, Deputy Manager at Broomy Hill Nursing Home

Thank you so much for taking the time to write a review. I will pass on your comments to the team. It was our pleasure to care for Dad.

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