What types of Care is The Garth (Residential & Nursing Home) registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Garth (Residential & Nursing Home) provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does The Garth (Residential & Nursing Home) have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Garth (Residential & Nursing Home)?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Garth (Residential & Nursing Home) to the centre of Kington?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

The Garth (Residential & Nursing Home), The Square, Kington, Herefordshire HR5 3BA

Review from Joyce W (Sister of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience

Very pleased. We were warmly welcomed, shown to my brother's room where we found him dressed neatly - warm, clean and shaved. He was obviously comfortable and well cared for. The staff were friendly and helpful.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

We are truly grateful for your kind review. It warms our hearts to know that you felt welcomed and that your brother was comfortable, well cared for, and in good spirits. Well be sure to share your kind words with our staff and they will be delighted to know their efforts are appreciated. Thank you!

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Review from Stuart H (Son of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience

Lovely staff, always very friendly and accommodating. Excellent care and facilities, homely atmosphere, Mum is very happy here and enjoys visiting the hairdresser. Whenever I visit I always ask if she's happy and she always in. Very safe environment.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Thank you so much for your lovely comments. We are truly grateful for your kind words about our staff, care and facilities. It means a great deal to us that your mum feels happy, safe and at home here. We're especially pleased to hear that she enjoys visiting the hairdresser and feels content in her environment. Ensuring our residents' happiness and well-being is our top priority and feedback like yours encourages us to continue striving for excellence. Thank you once again for taking the time to share your experience-it brightened our day.

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Review from E T (Daughter of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at The Garth for three years. My father and I visit frequently. We feel confident that Mum is being well cared for, she is content and comfortable and the staff have got to know her well. The home appears well run, there are plenty of staff who work well together and are professional

in their duties. Staff are always willing to answer any queries and respond to requests we make concerning Mum's care and wellbeing. We are always met with a warm welcome and staff are cheerful and friendly.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Thank you so much for your kind words and feedback. We're delighted to hear that your mum feels content and comfortable at The Garth, and it's wonderful to know that you and your father have confidence in the care we provide. Our team takes great pride in creating a warm and professional environment for our residents and their families, and it means a lot to hear that this has been your experience. Please don't hesitate to reach out with any questions or requests regarding your mum's care, we're always here to help.

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Review from S P (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience

Staff and management always helpful and friendly on every visit. Also condition of rooms and every area always good on every visit.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Thank you for your kind feedback! We're so glad to hear that you find our staff and management helpful and friendly during your visits. It's also great to know you're pleased with the condition of the rooms and communal areas. We work hard to maintain a welcoming and high-standard environment, and it's wonderful to see that reflected in your experience.

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Review from J S (Wife of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience

Staff very kind and helpful.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Thank you so much for your kind words! We are thrilled to hear that you found our staff to be kind and helpful. Our team is dedicated to providing the best possible care, and it’s wonderful to know that their efforts have made a positive impact. Your feedback means a lot to us and motivates us to continue delivering exceptional service.

If you have any further comments or suggestions, please feel free to reach out. We look forward to seeing you again!

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Review from Carolyn B (Daughter of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience

I feel so relieved and happy that Mum is a resident at The Garth. It was such a big deal finding somewhere for her to go when she had to leave her home.
I honestly never thought I would find somewhere that Mum would be content, but having settled into The Garth I know she couldn’t be in better hands

and that is reflected in her smiling face and overall demeanour.
The staff are all amazing, very professional, always kind and caring and so welcoming and friendly when I visit.
It’s taken a massive weight off my mind knowing that she is being looked after in such a wonderful way. I really am so very grateful to everyone who works there for giving Mum the best possible quality of life.

Reply from Aman Sharma, Director at The Garth (Residential & Nursing Home)

Thank you so much for sharing your heartfelt message regarding your mother's experience at The Garth. It warms my heart to hear such positive feedback and to know that your mother has found contentment and exceptional care in her new home. Your words truly highlight the dedication and professionalism of our staff, who work tirelessly to ensure the well-being and happiness of all residents. Knowing that your mother is thriving and that we've been able to alleviate some of your worries brings immense joy to all of us here at The Garth.

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Review from C M (Wife of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience

My husband has been at The Garth for nearly 3 years and I am very happy with his care. I can visit at any time to see him and observe the care received. I’m always welcome.
He has quite complex needs due to his loss of vision, the form of dementia he has and its associated behaviours. His needs are

met at The Garth because he has a double-sized room to himself without disturbing others. He dislikes people he doesn’t know well. He feels more secure and is safer knowing he has one person to care for him and all staff know him well. He also has double incontinence and needs to be fed and given medication sensitively. Any health issues have been reported to me and treated promptly.
Staff at The Garth have learnt to interpret his needs and behaviours very well. This significantly reduces the risk of falls and helps him and others to be kept safe. Most importantly he is guided, even given hugs as a way of greeting, and always offered comfort and respect by staff at The Garth.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

It's heartening to hear about your positive experience with The Garth. It sounds like they've provided excellent care tailored to your husband's specific needs and challenges. Having a dedicated staff who understands his requirements and behaviours is crucial, and it's wonderful that he feels secure and respected there. It's clear that the staff's attentiveness and compassion have made a significant difference in his well-being and safety. Thank you for sharing your experience.

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Review from Lorraine D (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience

My father-in-law has been living in The Garth since December, at first, of course, we were apprehensive at the thought of him going to a care home. All our concerns were diminished in the first week, it's home from home, and the staff really are amazing and take care of all Dad's needs. We are kept

updated about all his care. The food is so good, Dad had lost so much weight from a very poor diet but now enjoys all his meals. The home is clean and spacious. We highly recommend The Garth.

Reply from Ramona Otrocol, Manager at The Garth (Residential & Nursing Home)

Thank you for your glowing review! We're thrilled to hear that your father-in-law found our care home comfortable and our staff attentive. We strive to provide a warm and supportive environment for all our residents. Your kind words mean the world to us. We look forward to continuing to serve your father-in-law and the rest of the family with the highest level of care and compassion.

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Review from Nic W (Friend of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience

I am very impressed (and thankful) that my friend is at The Garth. The care and attention given, in my opinion, is excellent. The home is clean and tidy. All staff are happy to help and are kind. The food is absolutely wonderful. The care is second to none, the nursing staff are always looking for ways

to care for the patients under their care.

Reply from Ramona Otrocol, Manager at The Garth (Residential & Nursing Home)

Dear Nic - We greatly appreciate your positive review! It brings us immense joy to know that you and your loved one have found our care home welcoming and our staff dedicated. Ensuring a nurturing environment for all residents is our utmost priority. Your feedback is truly invaluable to us. We eagerly anticipate the opportunity to continue providing exceptional care and compassion to you and your loved one.

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Review from Emma P (Niece of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

My Aunt has lived at The Garth for 10 months now and as a family, we could not be more happy that she is there. The staff are all very friendly and welcoming. The residents enjoy the range of activities that are put on for them, and the interaction between staff and residents is excellent, and the communication

between the staff and family members is great too. My Aunt is settled, well cared for and safe.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

We are delighted to hear about your Aunt's positive experience at The Garth over the past 10 months. Your family's happiness is of utmost importance to us, and we're thrilled to know that she feels settled, well cared for, and safe in our community. Our friendly and welcoming staff strive to create a vibrant atmosphere with a variety of engaging activities for residents. Effective communication between staff and families is paramount, and we're pleased that you feel well-informed and connected. Thank you for entrusting us with your Aunt's care.

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Review from Dorothy C (Wife of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience

My husband is well looked after by a caring staff, doing a good job, when dealing with people who are very ill and frail. While my husband has dementia and other ailments it is of comfort to know he is well looked after.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Dear Dorothy, We deeply appreciate your kind words and trust in our care for your late husband. Providing support for individuals with dementia and other ailments requires a special level of compassion and expertise, and we're committed to ensuring that each resident receives the highest quality of care. Knowing that you found comfort in the knowledge that your husband is well looked after meant a great deal to us.

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Review from J M (Sister of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience

I was in the process of writing you a thank you letter. I found the whole experience so very reassuring and any of my previous worries were completely unfounded.
The meeting was very informative indeed and conducted in an informal and clear manner. During and after the meeting the owners and manager

gave me so much of their valuable time again reassuring me. I was extremely grateful for a such friendly approach.
The staff were amazing and it was clear just how much they cared for all the residents.

Reply from Ramona Otrocol, Registered Manager at The Garth (Residential & Nursing Home)

Thank you immensely for taking the time to share your heartfelt feedback with us. We're overjoyed to hear that your experience has been reassuring and that any previous concerns were alleviated. Providing clear and informative communication is a priority for us, and we're pleased that you found our meeting to be both informative and conducted in a comfortable manner. Our owners, manager and staff are dedicated to ensuring the well-being of all our residents, and it's wonderful to hear that their care and dedication shone through during your visit. Your kind words mean a great deal to us, and we're grateful for the opportunity to serve you and your loved ones.

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Review from H G (Granddaughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience

The Garth Care Home provide a wonderful homely environment, the staff are very kind and nothing is ever too much trouble. They make you feel very welcome as a visitor as well. The care home is kept spotlessly clean and my relative is always looking comfortable and decently clothed.

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Review from Carole P (Wife of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience

My husband moved here in October 2019, and his care has been well-managed that I haven't had a moment to worry about it. He is happy and contented because the staff are able to spend time with him and encourage him; which is so important. His room is always spotlessly clean, and the food is delicious

and tempting for his poor appetite. I am always made to feel welcome, my questions are answered clearly and promptly, and I am encouraged to join in the many activities if I wish.

Reply from Rachel Shortt, Manager at The Garth (Residential & Nursing Home)

Dear Carole, many thanks for your lovely feedback; we feel privileged to be able to care for your wonderful husband. Many thanks from us all.

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Review from Debbie O (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience

The care team at The Garth are all so warm and friendly, and even though we've all gone through the Covid-19 pandemic, I knew the staff at The Grath were doing their very best to care and protect their residents at all times. The care standards are high, the home is spotlessly clean, and I know my mum

is happy and comfortable. I can't recommend them highly enough. Well done, The Grath team!

Reply from Rachel Shortt, Manager at The Garth (Residential & Nursing Home)

Many thanks, Debbie; it is a pleasure caring for your Mum.

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Review from P O (Friend of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience

I visit the home twice a week, always very clean and staff make you feel very welcome.

Food always looks good.

Management are always willing to help with any issues.

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Review from David P (Son of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience

Very pleased we decided to use The Garth. Very happy with my mum's care. Very much a friendly home rather than a hospital atmosphere.

Reply from Rachel Shortt, Manager at The Garth (Residential & Nursing Home)

Many thanks for your feedback. Rachel and the team.

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Review from Pauline H (Wife of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience

The staff are most efficient and caring.

Reply from Rachel Shortt, Manager at The Garth (Residential & Nursing Home)

Many thanks for your feedback, comments. The manager and the team.

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Review from C M (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience

My mum's care has been tailored for her taking so many of her interests and her personality into account. Communication from staff and management has been great, they are always happy to give me an update no matter when or how often I call. I hugely appreciate the care my mum has received and the wonderful

support I have received throughout a very difficult time.

Reply from Rachel Shortt, Manager at The Garth (Residential & Nursing Home)

Thank you for your feedback I will ensure it is shared with the team, it is a great privilege to care for your Mum. Best wishes the manager and team.

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Review from V E (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience

The staff are always cheery and have a lovely rapport with the residents. The choice of activities is very wide and all are encouraged to join, activities are always fun and include members of the community I.e primary school choir. If the residents cannot go into the hairdressing salon in the home

the visiting hairdresser goes into their room. The management are always trying to improve standards. Skype is available, fabulous idea.

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The Garth (Residential & Nursing Home)

Care Provided by The Garth (Residential & Nursing Home)

Good to Know

Funding & Fees Guide for The Garth (Residential & Nursing Home)

Facilities

The Garth (Residential & Nursing Home) Reviews (20)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Bed Vacancies

Awards / Recognitions (1)

Gold Standards Framework Re-accreditation Platinum Award

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Frequently Asked Questions about The Garth (Residential & Nursing Home)

What types of Care is The Garth (Residential & Nursing Home) registered for?

What additional types of Care does The Garth (Residential & Nursing Home) provide?

How many Rooms does The Garth (Residential & Nursing Home) have?

What are the Facilities & Services at The Garth (Residential & Nursing Home)?

How far is The Garth (Residential & Nursing Home) to the centre of Kington?

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