Review from J S (Son of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience

The support and care shown to my Mum in a traumatic and terrible time have been such a comfort to me. They treat my Mum with dignity and constant care. This place is not a care home, it is a home from home.

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Review from Cheryl (Daughter of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience

I can't thank Hazelhurst staff enough for the care and attention they have shown my Mum. Since leaving hospital, where she was put on 'end of life pathway' she has regained her ability to eat and drink a little, walk with help and have a fairly meaningful conversation. She is now calm and peaceful

and knows people are kind. This has been amazing progress in only a few weeks and has only been possible with the dedication of the Hazelhurst Team. It is a delightful place to visit and has a fabulous range of activities and entertainments on offer along with endless refreshments. Not only has it helped Mum but has helped me too. Thank you, Hazelhurst.

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Review from Caroline R (Daughter of Resident) published on 28 May 2019
Submitted via Website • Report

Overall Experience

I have been extremely happy and impressed by the high standard of care and compassion given to my Mother, following a significant stroke. She looks so well and is now gearing up to going home. The staff are very happy and friendly and professional. I really cannot thank them enough for ALL they have

done for us.

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Review from Marcus B (Husband of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience

The general quality of the service at Hazelhurst is outstanding. All queries are dealt with rapidly and clearly and in a most courteous and friendly manner. The atmosphere is one of genuine feeling and concern for both residents and family who are treated with the utmost dignity at all times. The building

itself is well maintained both inside and out and the interiors of all rooms are decorated tastefully throughout. Nothing is too much trouble and the management and staff act and work in a truly professional manner and each individual is treated according to their needs in a kindly and friendly way. It is virtually a home from home in a delightful setting.

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Review from Cheryl M (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience

I cannot rate this superb home highly enough. My father was only here for eight days for end of life care. The care he received was top class. All staff members showed respect for my father and all of our family. Nothing was too much trouble. I was kept informed of any changes that took place with Dad's

condition. Dad's last days were very calm, peaceful and dignified. Keep up the good work Hazelhurst. Thank you.

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Review from Philip H (Nephew of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience

Both my Uncle and aunt are receiving the care they both need at Hazelhurst Nursing Home.

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Review from J D (Friend of Resident) published on 29 October 2018
Submitted via Website • Report

Overall Experience

The nursing care, facilities (residents' rooms and common rooms), activities and wide range of menus provided by Hazelhurst leave absolutely nothing to be desired.
Daily attention to the extensive grounds ensures they are kept looking immaculate. Hazelhurst, therefore, merits a five-star rating.

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Review from A F (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience

From my experience, the staff have been caring and treated both my parents with dignity and respect.
However, they haven't managed to get my mum to brush her natural teeth and clean and remove her denture and soak it or assist with this.
Overall, I'm very happy with the environment, activities, food

and nursing care and would recommend this nursing home.

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Review from Dawn P (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience

The thought of my dear mum having to go into a nursing home filled me with horror. But I must say from the moment I came through the door my fears left me.
It is a beautiful place, very, very clean and inviting.
The staff are wonderful and all very friendly. It's still early days but feel my mum will

be well looked after and I have peace of mind.

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Review from Alec M (Husband of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience

My wife became a resident on 12th June 2018, little more than a month in which to base this review. We chose Hazelhurst because it was well qualified and staffed to look after my wife, the positive attitude of the managerial staff and the facilities it offered. So far, our hopes and expectations have

been borne out and we are confident that they will continue to be so. However, these are early days.

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Review from Elaine W (Daughter of Resident) published on 18 July 2018
Submitted via Website • Report

Overall Experience

My father was transferred to Hazelhurst where he spent the last few weeks of his life. I visited several times and always found everything clean and tidy and the staff always seemed happy and occupied with the residents.
My dad was very well cared for despite his challenging health condition and when

the end came, my mother was treated with great kindness and compassion. First impressions are always important: we viewed several Nursing Homes before deciding on Hazelhurst, which right from the start impressed and reassured us. With its glorious gardens too, it is the loveliest of places to spend time whether you are resident there or not.

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Review from Frances P (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience

Very friendly staff and a delightful room for Mum. She is so happy and settled after three months, beautiful gardens and so peaceful. A perfect, lovely care home.
Very pleased.

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Review from Nikki F (Wife of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

I have been impressed with the overall standard of care at Hazelhurst Nursing Home. The residents are treated with care, compassion and respect. The attention to detail with the environment - decoration of the interiors and the gardens, especially the amazing ever changing floral displays - fab!

The

continual experimentation in the kitchen addressing the diverse demands of its residents. The afternoon entertainment is varied and inclusive - what I really admire is the positive drive to keep things 'fresh' and the concern for others that the nurses and carers display.

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Review from Dawn W (Friend of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

I have been to some care homes to visit but this one is like a 4-star hotel. Staff very good, always someone about. Activities and gardens, by far one of the best care homes I have visited. I have a long time to go yet, but when I need a place, this will be where I want to go.

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Review from Mary-Ellen D (Daughter of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

My mother who is 102 went into Hazelhurst for 2 and a half weeks repsite whilst my husband and I had our annual holiday. She has had respite in other homes and was extremely negative about going anywhere. However, we felt she would be well looked after and although she was openly difficult, when we

left her she received with warmth and understanding. We have had nothing but good reports from everyone who visited while we were away. We were told if she did not like this home, nothing would do. After fetching her home she has nothing negative to say.

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Review from Sarah M (Daughter of Resident) published on 6 June 2017
Submitted via Website • Report

Overall Experience

My elderly Mother was recently diagnosed with advanced stages of lung and brain cancer that was beyond viable treatment. We chose Hazelhurst as the location for her Palliative care. I cannot say enough good things about the care she received and the support and cooperation we received as immediate family

members. From the minute my Mother arrived the staff at Hazelhurst were phenomenal, they cared for her with dignity, compassion, love and a level of genuine caring that was as if she was their own Mother and always with a smile. There was nothing that she needed or we asked for that was too much trouble. As she declined they made adjustments daily based on her needs and communicated regularly with us. Words cannot describe how grateful we are as a family for the level of care our Mother received from a true team of caring and professional staff. With the deepest appreciation and sincerest thanks.

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Review from A S (Husband of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

During my wife's stay at Hazelhurst, I have always found the staff to be friendly and approachable when making enquiries on routine matters or regarding her behaviour/contentedness when I am not there.
Everything is done by the staff to enable my wife to be settled and cared for in her new environment.
She

is treated with dignity in an informal and relaxed manner and is encouraged to participate in the numerous activities available.

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Review from R BJ (Husband of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience

The caring staff are local to the area and are very pleasant a well as efficient. The atmosphere is happy and the surroundings are good. Food is excellent.

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Hazelhurst Nursing Home

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Funding & Fees Guide for Hazelhurst Nursing Home

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