Holmer Manor Care Home

Leominster Road, Holmer, Hereford HR4 9RG
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9.8 54 Reviews
  • Holmer Manor Care Home, Hereford
Holmer Manor private nursing home in Hereford offers the highest standards of luxury accommodation and exceptional quality care for up to 39 residents.

Located next to the historic Holmer church, off Leominster Road in Herefordshire, Holmer Manor is a beautiful Victorian building with a purpose-built extension, providing great facilities suitable for various different needs. Holmer Manor is easily accessible from a range of nearby locations such as Hereford, Leominster, Ledbury, Bromley and Bromyard.

Holmer Manor offers superior levels of high-quality care for people needing Nursing, Residential or Dementia care in the Herefordshire area. The team strives to provide unbeatable levels of respect, dignity, support, and loving care towards every resident at all times.

The home is ideally suited to those looking for nursing homes in Herefordshire, and provides excellent nursing care in a friendly and welcoming ‘home from home’ environment that contrasts corporate new-build nursing homes.

For those who don’t yet need nursing care but are looking for somewhere that daily needs can be met in residential care homes in Herefordshire, then Holmer Manor is a perfect solution. By choosing Holmer Manor, you can be assured that your friend or family member is being taken care of in a friendly home environment that will be able to cater for them in the future if their requirements become more complex.

Holmer Manor is also one of the leading dementia care homes in Herefordshire thanks to its team of highly experienced carers with specialised training and knowledge in dementia care.

For residents who don’t yet need full-time care but require short-term support, sometimes because their usual carers are unavailable, Holmer Manor’s respite care services are ideal. Each of Holmer’s respite or short-stay residents receive the same levels of care, respect, and dignity that full-time residents would.

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Care Provided by Holmer Manor Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Holmer Care Home Ltd
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (16)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Holmer Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • Please visit our website for more detailed information regarding fees
  • (these prices are only a guideline, please contact Holmer Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time of the day although the home do ask that resident's privacy at lunchtime is respected


  • Parking

  • There is ample parking within in the grounds of Holmer Manor and also on the quiet road immediately in front of the home


Holmer Manor Care Home Reviews (54)

Total of 54, showing 1-20
9.8

Holmer Manor Care Home has a Review Score of 9.8 (9.815) out of 10, based on 25 reviews in the last 2 years. Over all time Holmer Manor Care Home has 54 reviews.

Overall Experience

  • 43
  • 8
  • 2
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  • 0

Date Published

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Review from R P (Son of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for nearly 12 months. The initial welcome was good ... the past 12 months I am glad that I chose here?
The staff are all on time and mum is very happy and has settled well.
I am happy that all of mums needs are being met with her health everyone put at centre of the care you are
providing.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

thank you very much for your kind review and we are very pleased that you are happy. if there are any areas where you think we can improve please do not hesitate to contact the manager or myself. thanks again


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Review from Jackie H (Daughter-in-law of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very cared for.
Always clean, smells fresh and always dressed nicely in clean clothes.
Her bedroom is clean and tidy.
The bed always appears lovely and fresh with clean linen.
Overall, very happy with her care.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your kind review which I have already passed on to the staff team who will be delighted - it's a real pleasure having your mother-in-law living at Holmer Manor.


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Review from I R (Wife of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Holmer Manor care home since February 2024 - we both found the changes from home to a care home difficult to cope with. All the staff have been wonderful to both of us and have supported us both with understanding, kindness, and care in a very professional manner and
they treat him with dignity. The friendly team always greet you with a smile, and are always happy to help anytime of the day or night. My husband is always clean and tidy and greets me with a smile. Thank you all.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your review, it is very much appreciated. I see there are a couple of areas where you are not 110% happy - if you would like to contact me, I would be really happy and interested to find out how we can improve.


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Review from D P (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home. My father never wanted to be in a care home but this one is fantastic.
My father's every need has been met and the staff have gone above and beyond to make him feel at home.
Special mention to exemplary staff, one member of staff in particular who was more like a friend
to my father. Two other carers worked their hardest and succeeded in getting my father back home. My father's personal chef and finally another lady who has been so lovely.
Thank you again to all the wonderful people that make this establishment so special to your residents.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Wow! That says it all - our staff are fantastic and they will be over the moon to be recognised like this - thank you so much for your review which is already on the staff room notice board!


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Review from Neil B (Son of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to find a care home for mum when her physical health deteriorated suddenly, at the very time my wife and I were away on holiday, was the most stressful time. Dreading the process I telephoned Holmer Manor which had already been identified as our number 1 target from the CQC website and was amazed
when they said they could visit mum that very day (which they did) and accommodate her the very next day. To say it was a load off all of our minds is a massive understatement! Mum is now a permanent resident and both she and I are delighted with our choice. Nothing is too much trouble for them, always cheerful and very helpful staff, from the admin team to the carers, the medical staff, the catering staff and last but not least the handymen. I can honestly say that I would wholeheartedly recommend this fantastic establishment to anyone and everyone. Thank you, Holmer Manor for being so fantastic!

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for such a generous review - we are delighted that you and your Mum have had and are having such a positive experience.


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Review from Karen L (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Holmer Manor Care Home a few months ago and I have been impressed by the staff and the care they take. Initially worried about handing her care to others, my fears were quickly allayed.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Many thanks for your generous review - delighted that you are so happy with your mother's care -thanks again.


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Review from Jennifer M (Wife of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Holmer Manor Care Home for the kindness, care and dedication each and every one of them showed to my husband during his time as a resident with them, they could not have done more for him, everything was done with a smile and cheerful word of encouragement which meant
so much to us all, nothing was ever too much trouble. Despite the fact that he was totally bedridden, the care he received far outweighed all our expectations. The food was wonderful, appetising and beautifully presented, his room was bright and spotlessly clean, every aspect of the care he received was incredible and for this we will all be eternally grateful to you all. I would recommend Holmer Manor without any hesitation and much appreciate everything they did not just for my husband but the support they provided to us all at such a difficult time. Thank you.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your very kind review. I will personally make sure that all the staff see it as they absolutely need to know that what they do is so much appreciated - thanks again.


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Review from Shelagh C (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in this Care Home for over 4 years, as she was struggling on her own after dad died.
She was happy and cheerful - almost her usual self, until her dementia inevitably got worse. All the staff knew her well, and treated her with great kindness, respect and concern. I totally respect the very
difficult job it must be for the nurses and carers to deal with different residents' needs. They always made me feel welcome and supported, especially as her strength diminished , and extreme frailty set in.
In her last weeks she was unable or unwilling to take food or drink. Over the four days my son and I were with her at the end, it was clear that we all had the love and support of the very professional and caring staff, many of whom I consider friends .

Reply from Geoff Butcher, Director at Holmer Manor Care Home

It was an absolute privilege to have your mother living at Holmer Manor. She was a much loved and valued member of the community as were you and your family. I know the staff team would be delighted if you could in some way stay involved with Holmer - many thanks for your lovely review.


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Review from Kim B (Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents seem very happy and very well looked after the food looks amazing. The care is excellent, the carers will do anything they can to help the management and the care team very understanding. Very happy all good.

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Review from Helen P (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives excellent care at Holmer. The management are very aware of what is happening with residents on a day-to-day basis.
The staff are all fantastic at their jobs, they are calm, caring and thoughtful.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you very much for your generous review - we will be sure to make sure the staff see it, and they will be delighted that their hard work is so much appreciated.


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Review from Ruth H (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is looked after very well. He can be challenging and they always treat him with the utmost respect and in a gentle manner, with patience.
The home is warm and welcoming, the staff always greet me like a friend and always offer food and drink if Dad is having some.
When Dad had a spell in hospital
I found I missed going to Holmer Manor.
I would thoroughly recommend them to anyone.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your very kind review which is very much appreciated.


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Review from Angela T (Wife of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff are lovely and willing to help if I have a problem.
The cleanliness of the rooms are good too.
My husband has started swimming and really enjoyed it so that was brilliant.
The food always smells lush when I pass the kitchen and my husband doesn't leave anything on his plate.
Good
atmosphere.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you very much indeed for your generous review which is very much appreciated.


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Review from Rob F (Son of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Holmer Manor for nearly two years, up until his passing in November 2023.
He was very happy during his time there and was always comfortable and well looked after.
He suffered from severe Alzheimer’s and was always treated with care, patience and respect by the staff.
I always found the staff to be welcoming when I visited, and the home has a very warm and friendly atmosphere.
His room and the communal areas were comfortable, clean and well-kept, and I know he enjoyed the food, especially the tea-time cake trolley!
I would particularly like to thank the staff and management for their care and support throughout my father’s stay and especially towards the end when his condition worsened rapidly.
I would recommend Holmer Manor without hesitation and greatly appreciate all that they did for my father.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your very generous review, it was a privilege to have your father living at Holmer Manor and he is very much missed by all in our little community.


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Review from S B (Nephew of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon visiting my elderly uncle I was so happy to see him looking so well.
The staff and manager were very welcoming.
There was a singer in the lounge which all the residents enjoyed.
The home smelt clean and was very tidy.
I loved the offer to return and book the private dining room. A great
idea with Christmas approaching.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your kind review and it's really great to read that you found Holmer so welcoming - it is very much the resident's home for life and we very much encourage family and friends to see it and treat it as such. I hope you have a lovely meal with your uncle!


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Review from Jacqueline H (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm extremely glad that the manager was there in my hour of need. She is excellent at listening and understanding the needs of residents and families. The manager always makes time for all. I will be forever grateful.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your generous review which I will be sure to pass onto the team who will be so grateful for your feedback.


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Review from Ali F (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Holmer Manor Care Home in late 2022. Mum has vascular dementia and very limited mobility. I wanted to care for her at home for as long as possible but when the time came for 24-hour specialist care for Mum the manager at Holmer Manor was so helpful and understanding.
Mum is happily
settled in Holmer Manor. Her room looks out onto the garden, she is well cared for, enjoys the variety of activities and really enjoys the meals, especially the afternoon cakes.
The staff are always very helpful, caring and cheerful.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your very kind review - we are delighted that you and your mother have found Holmer Manor such a great home. If there are any ideas you have as to how we can do even better, please do let the manager know.


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Review from Fred J (Husband of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with dementia in 2017 and was admitted to Holmer Manor Care Home in 2021. The loving care and support given to my wife is second to none. I am always appreciative of the support given by the nursing staff and the care staff for personal needs, dressing/undressing and assistance
with walking now she has become unsteady on her feet. Most of her waking time is spent in the day room, with a love of dancing she is eager to take part, but with the unsteadiness on her feet support is provided willingly by one of the carriers. As a visitor to the home, usually three times per week, you are made most welcome by the manager and all her staff and any queries or questions you have are answered most willingly.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

It is an absolute honour and pleasure having your wife living at Holmer Manor Care Home - she is a much loved resident. I know the staff team will be absolutely delighted with your feedback for which we are most grateful.


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Review from Wendy K (Daughter of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Holmer Manor Care Home for just over a year now and the team work so hard to make dad happy and comfortable. Such kind and caring nurses who work so hard. Staff have given me so much support I can't thank them enough great teamwork.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for your kind and generous review. Which I will be sure to pass on to the staff team, who will be so pleased to know that their incredible work is so appreciated.


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Review from D M (Partner of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Holmer Manor Care Home since February 2023. he is 90 - had a second stroke in November 2022 - making his mobility worse and also the vascular dementia. The family have all found it very stressful dealing with a very different man and realising that he needed more care to keep
him safe. he is settling in well though every day is different. I have found it particularly helpful being able to talk to other carers at the carer's meetings and hearing of their experiences on the journey with their loved ones.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

thank you so much for your kind review - I am pleased that you find the meetings with other relatives helpful and we are planning on lots more and facilitating more relatives support groups which I hope you will find interesting and supportive.


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Review from Caroline B (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, staff so friendly and go the extra mile. the manager is so approachable and you don't feel rushed when talking to her, she makes time for you and takes the time to listen to you. The residents are always doing activities and not just sat in thier rooms, The activity co-ordinator is so
friendly, a true asset to the home.
If you are thinking of placing your loved one in this nursing home I wouldn't hesitate, I wish my mam was here from the beginning.

Reply from Geoff Butcher, Director at Holmer Manor Care Home

Thank you so much for this lovely review which is so much appreciated.


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Holmer Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Holmer Manor Care Home is calculated as follows: ( (245 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 292 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmer Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

we have two lovely bedrooms with en-suite wet rooms available either for nursing or residential residents


Awards / Recognitions (0)

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Meet the Team (3)

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Justine Old

Job Title: Manager

Justine has many years of deep experience in many areas of the Adult social care sector. She started her career working with Adults with Learning Difficulties in a number of different roles including management. Justine subsequently spent a few years working in a Local Authority in commissioning and doing quality assurance for care providers. Subsequently, for many years she has been the registered manager of a large nursing home.


In her spare time Justine loves nature and the great outdoors which links with her interest in photography and on the odd occasion when she has time to sit down she loves listening to music and reading.


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Princy

Job Title: Registered Nurse

Joined: 2017

Princy has been at Holmer Manor for 5 years and is involved daily in the clinical care of any Holmer residents who need her.


Rebecca

Rebecca

Job Title: Deputy Manager

Hi, I’m Becca and I am the Deputy Manager here at Holmer Manor. I started my career as a carer/support worker and have progressed into management so I have experience in all aspects of a home. Previous to Holmer Manor, I worked within Management in Children’s Crisis Care and Mental Health, predominantly Forensic Mental Health. I have a wealth of experience with person-centred care and always strive to ensure every person is safe, happy and enjoying their life. Outside of work I enjoy walking my Cockapoo and visiting my family who is very special to me. I look forward to meeting you all.


Frequently Asked Questions about Holmer Manor Care Home

What types of Care is Holmer Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holmer Manor Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Holmer Manor Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Holmer Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holmer Manor Care Home to the centre of Hereford?

1.7 mile(s) as the crow flies, distance by road may be significantly further.