Visitors warmly welcomed. Relatives can visit loved ones at any time, and there's no need to book in advance for these personal visits.
However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show visitors around and discuss how best to meet specific needs. The team are here to provide information and support required, and look forward to assisting in any way.
There is plenty of on-site parking.
Kington Court Nursing Home has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years. Over all time Kington Court Nursing Home has 30 reviews.
Review from S A (Daughter of Resident) published on 7 March 2025
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Review from K F (Daughter of Resident) published on 17 January 2025
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for the kind words, I can't express how grateful we are. The team at Kington Court goes out their way to ensure we meet the needs of all our residents and I couldn't be happier to hear that you have witnessed this first-hand. We will ensure to keep your Dad smart and entertained! Thank you again for entrusting us with his care, we will continue to do our best!
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Review from S L (Friend of Resident) published on 16 January 2025
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for the lovely review and kind words, I will pass this on to the team, it will mean the world to them. At Kington Court, we strive to deliver the best activities tailored to our resident's needs, whilst doing anything we can to bring a smile to their faces. I am so happy you have witnessed this first-hand, and we will continue delivering the best care.
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Review from A B (Daughter of Resident) published on 20 December 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for the 5-star review and lovely words. As a team, we couldn't be happier to hear that you recognise the compassion all our staff give our residents. Thank you again for sharing your feedback!
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Review from J D (Mother-in-law of Resident) published on 24 October 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your kind words! Were delighted that your mother-in-law is happy and well cared for at Kington Court. Knowing that she enjoys being here truly means the world to us. Thank you for sharing your feedback!
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Review from D C (Son of Resident) published on 26 September 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your 5-star review of Kington Court. We are delighted to hear that you are pleased with our staff's care for your father. Our team is dedicated to ensuring the well-being and happiness of all our residents and your positive feedback is incredibly encouraging. We truly appreciate your kind words and trust in us for your father. If you ever have any further feedback or suggestions, please don't hesitate to let us know.
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Review from Carl H (Son of Resident) published on 24 September 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your wonderful 5-star review of Kington Court. We are delighted to hear that your mum is well looked after and feels safe and happy here. Our dedicated staff takes great pride in providing personal, one-on-one care and attention, and it's heartening to know that their efforts have made such a positive impact. We appreciate your kind words about our team and facilities and your feedback on our activities. Ensuring our residents have enriching and enjoyable experiences is our top priority. We also understand the importance of outdoor activities, especially during the summer, and will certainly look into providing more opportunities for your mum and other residents to spend time outside. Thank you again for your lovely review and for entrusting your mum's care to us.
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Review from M D (Son of Resident) published on 14 August 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your 5-star review! We're delighted to hear that you're happy with the care your mum is receiving at Kington Court and that she's becoming more involved in our activities. It's wonderful to see our residents engaging and enjoying the programs we offer. We truly appreciate your kind words and continued support!
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Review from F S (Daughter of Resident) published on 9 July 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for taking the time to leave a wonderful 5-star review for Kington Court. We are thrilled that your family is exceptionally pleased with the care and services your mother has received here. Our team works hard to ensure that all residents feel comfortable and secure, and it is heartening to hear that you feel she is being brilliantly looked after. We're also delighted to hear that our receptionist made the moving process easier for your family. Our staff takes great pride in being attentive and supportive, and your feedback is a wonderful acknowledgement of their efforts. Thank you for your suggestion about having an electric car charging station for visitors. We appreciate your input and will take it into consideration as we continue to enhance our facilities and services.
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Review from J N (Niece of Resident) published on 19 June 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your 5-star review! We are delighted to hear that your auntie is very happy and satisfied with her stay at Kington Court. Ensuring our residents' happiness and well-being is our top priority, and it is heartwarming to know we have met your expectations. Your kind words motivate our team to continue providing exceptional care and creating a comfortable environment for all our residents. Thank you once again for sharing your positive experience. If you ever have any questions or need further assistance, please do not hesitate to reach out.
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Review from Hilary H (Daughter of Resident) published on 12 April 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for taking the time to share your positive experience at Kington Court Nursing Home. We're delighted to hear that your mum is receiving exceptional care and attention from our dedicated team. Ensuring her comfort, happiness, and well-being are our top priorities, and we're glad to know that she appears happy and relaxed under our care. We understand the challenges of being completely bedbound and unable to communicate, and our staff are committed to providing compassionate and attentive care to meet all of your mum's needs. We appreciate your trust in us to care for her and are pleased to keep you updated on her condition during your visits. While we strive to offer a variety of activities and social engagements for all our residents, we understand that not all activities may be suitable for every individual. Thank you again for your glowing review and for entrusting your mum's care to us at Kington Court Nursing Home.
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Review from K H (Husband of Resident) published on 9 April 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your glowing review! We're delighted to hear that you're over the moon with the service at Kington Court. Ensuring the happiness and well-being of your loved ones is our top priority and it warms our hearts to know that your wife is well looked after here. Communication is key and we strive to keep you informed every step of the way. We understand how important it is for you to be kept in the loop and we're thrilled that you appreciate our efforts to keep you informed about any concerns or updates. Thank you once again for choosing Kington Court. We're honoured to be entrusted with your loved one's care and we look forward to continuing to provide exceptional service to you and your family.
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Review from N S (Daughter of Resident) published on 26 February 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
We're thrilled to hear that your Mum is happy at Kington Court. Providing a caring and compassionate environment for our residents is our top priority, and it's wonderful to know that your Mum feels well taken care of. Our dedicated team works hard to ensure that our home is clean, well-staffed, and filled with engaging activities to keep residents active and interested. We're grateful for your positive feedback and delighted that your Mum has been enjoying her experience since Rotherwood took over.
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Review from S H (Daughter of Resident) published on 31 January 2024
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you for taking the time to share your positive experience! We're thrilled to hear that you can't fault the care your mum is receiving at Kington Court. Our dedicated team takes great pride in providing helpful and caring support and maintaining a clean and comfortable environment. Your appreciation means a lot to us, and we're grateful for the trust you've placed in our care. If there's anything more we can do to enhance your mum's experience, please don't hesitate to let us know.
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Review from Phil B (Friend of Resident) published on 29 December 2023
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for your kind words. We're delighted to hear that you find Kington Court welcoming, clean, and tidy during your monthly visits.
Your positive feedback on our welcoming staff and the accessibility is greatly appreciated. It's our pleasure to contribute to a positive experience for both residents and visitors alike.
Thank you for taking the time to share your thoughts, and we look forward to welcoming you on your next visit!
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Review from L L (Daughter of Resident) published on 21 December 2023
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
We are deeply moved by your heartfelt review. It brings us immense joy to learn about the positive journey your father has experienced since his admission earlier this year.
Your kind words about Kington Court Nursing Home being an excellent and welcoming place mean a lot to us. Our team is committed to creating a homely atmosphere, filled with smiles, engaging activities, and exceptional care. Knowing that our nursing staff and carers have demonstrated genuine interest and concern for your father's well-being fills us with pride.
Your satisfaction with the care your father receives is our greatest reward, and we appreciate your recognition of the people who make Kington Court a special place. Thank you for the recommendation, and we look forward to continuing to provide exceptional care for your father.
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Review from Douglas J (Resident) assisted by family/friend published on 21 December 2023
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
We are delighted to receive your 5-star review! It's wonderful to hear that our team have exceeded your expectations. We're particularly pleased that you enjoy the delicious meals prepared by our talented chef and find the bed exceptionally comfortable. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent care and service at Kington Court Nursing Home. If there's anything specific you'd like to share or if you have any suggestions for further improvement, please don't hesitate to let us know. Thank you for choosing us!
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Review from Julie C (Daughter of Resident) published on 3 October 2023
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Reply from Libby Knight, Home Manager at Kington Court Nursing Home
Thank you so much for taking the time to share your experience at Kington Court. We are absolutely honoured to hear about your positive words.
It warms our hearts to learn that your initial anxieties were swiftly put to rest. Providing a warm, cheerful, and welcoming environment for our residents and their families is incredibly important to us. Your kind words about our staff members mean the world to us. We are especially touched by your description of your mum's remarkable transformation. It's stories like hers that remind us why we do what we do. Witnessing her progress, enjoying a cup of tea, and engaging with our carers, is truly inspiring.
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Review from Dale G (Sister of Resident) published on 13 July 2023
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Reply from Rhodora Cunanan, Clinical Lead at Kington Court Nursing Home
Thank you so much for taking the time to share your positive experience with Kington Nursing Home on carehome.co.uk. We truly appreciate your kind words, At Kington Nursing Home, our dedicated staff members are committed to providing exceptional care to all our residents, and it warms our hearts to know that your sister is being looked after extremely well. Your satisfaction means a great deal to us, and we are delighted to have met your expectations.
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Review from Helen T (Daughter-in-law of Resident) published on 4 July 2023
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Reply from Rhodora Cunanan, Clinical Lead at Kington Court Nursing Home
Thank you very much for taking the time to leave such a positive review for Kington Court. We are truly grateful for your kind words and the trust you have placed in our staff to care for your mother-in-law.
We understand how important it is for you to have peace of mind knowing that your loved one is receiving the care they deserve. Our dedicated team strives to provide exceptional care, thoughtfulness, and individualised attention to each resident, and we are delighted to hear that your mother-in-law is well cared for.
We appreciate your gratitude and thank you for acknowledging the time and thoughtfulness that our staff put into their work.
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The Review Score of 10 (10.000) out of 10 for Kington Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Kington Court Nursing Home is calculated as follows: ( (240 Excellents x 5) ) ÷ 240 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kington Court Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
With several years of experience as a nursing home manager in Hereford, and over 30 years as a Registered Nurse, Libby joined Kington Court in 2023 and brings a wealth of expertise in various healthcare fields, including Oncology, Occupational Health, Gynaecology, and Palliative Care. Her goal is to ensure contentment among residents, families, and staff while fostering strong relationships.
Job Title: Clinical Lead
Joined: 2021
No two days are ever the same in my role, but I love the sense of satisfaction I get when residents (and their families) are genuinely happy. Having the ability to deliver excellent care is immensely rewarding.
Job Title: Quality Assurance Officer
Joined: 2022
Megan joined as Quality Assurance Officer at Kington Court in 2022. Her role involves ensuring the quality of care across both homes is carried out to the Rotherwood standard of exceptional care and compliant with CQC regulations.
Job Title: Home Administrator
Joined: 2022
Kate joins Kington Court having undertaken a career change after more than 30 years in primary education., most recently holding the position of deputy headteacher.
Job Title: Head Housekeeper
Brian maintains Kington Courts' high standards.
Job Title: Head Chef
Joined: 2023
Alison is the Head Chef at Kington Court.
Job Title: Lifestyle Coordinator
Joined: 2024
Hayley is the Lifestyle Coordinator at Kington Court, enriching the lives of residents and ensuring activities are inspiring and entertaining.
Job Title: Maintenance
Joined: 2024
Darren plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.
Darren handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Kington Court.