Lynhales Hall Nursing Home

Lyonshall, Kington HR5 3LN
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10 64 Reviews
  • Lynhales Hall Nursing Home, Kington
Lynhales Hall Nursing Home provides expert nursing care for residents with complex care needs involving physical and mental health conditions.

Tailored support is given to people with physical disabilities, sensory impairments or progressive illness within a well-equipped, yet comfortable and homely, environment. The John Sperry Memorial Unit embraces John Sperry’s belief in the importance of allowing residents to be themselves and to express their personalities, free of sedation.

Compassionate care is delivered 24 hours per day by a team of dedicated and specialised staff. This exceptional care, complemented by the purpose-built facilities, means that every resident can achieve their potential and enjoy a fulfilling lifestyle, regardless of the type and stage of dementia they have.

Lynhales Hall is set within 7 acres of beautiful, peaceful woodland, conveniently close to the charming market town of Kington. This offers a real choice for residents who are able to relax in the luxurious surroundings of the home or explore the local amenities, accompanied by a member of the care team.

The outdoor space at Lynhales Hall is beautiful and is often the location of local fayres and garden parties, but the home interior is equally inviting. The homely decorated rooms and communal social spaces give a real home-from-home feeling – and this is enhanced through personalisation with the inclusion of residents’ furniture and treasured possessions.

There are a huge range of activities organised by the in-house team to stimulate, spark enthusiasm and capture the imagination. Mealtimes too can be a very social affair, with friends and family encouraged to join in and enjoy the variety of freshly-prepared foods on offer to suit all dietary requirements.

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Care Provided by Lynhales Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nick Brown (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (73)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Lynhales Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,330
    • Self-Funded Nursing Dementia Care from £1,328
  • (these prices are only a guideline, please contact Lynhales Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show visitors around and discuss how best meet specific needs. The team are here to provide information and support required, and look forward to assisting in any way.


  • Parking

  • Lynhales Hall is set in its own grounds, with plenty of parking at both front and rear of the building.


Lynhales Hall Nursing Home Reviews (64)

Total of 64, showing 41-60
10

Lynhales Hall Nursing Home has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Lynhales Hall Nursing Home has 64 reviews.

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Date Published

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Review from Andreas H (Friend of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, spacious residence. Staff provide first class care and attention for residents. Friendly, relaxed atmosphere.

Reply from John Fennell, CEO at Lynhales Hall Nursing Home

Thank you for your kind review.


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Review from Peter S (Friend of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb, caring environment.

Reply from John Fennell, CEO at Lynhales Hall Nursing Home

Thank you for taking the time to leave us such a positive review.


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Review from Pamela R (Daughter of Resident) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After a few rocky months, the home is improving. The atmosphere is now pleasant friendly and welcoming. The staff are happy, which shows in the marked improvement in all areas. I now am happy to leave my mum in very capable hands. I do hope this improvement continues when a new manager is found, but
for now, things are really good.

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Review from Val A (Husband of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was in your care for three years, during this time he was looked after extremely well. He was quite challenging initially and the staff managed his behaviour in an appropriate and caring way. As his condition deteriorated over time, both mentally and physically, the staff adjusted to his
needs compassionately, allowing him to keep his dignity at all times.
He had a good relationship with his carers and even made them laugh at times. All the staff were approachable at all times and made the family welcome when visiting my husband.
He was always happy to participate in any activities that were organised by the home, including the Christmas party and the annual walk.

Reply from John Fennell, CEO at Lynhales Hall Nursing Home

Val, thank you for taking the time to leave us this lovely review. It is great to know that the staff did a good job.


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Review from Tibb and George R (Sister-in-law of Resident) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative is resident at Lynhales September 2014. Her mental needs have not been met. Activities arranged are below her mental capacity. Her memory is poor but mental capacity is good. We have talked to the activities organiser and she does her best but with many other residents to consider
with dementia she doesn't have time to devote one to one stimulation for her.
We have an enormous regard for the Sister who rapidly addresses every concern we may have about her health and well-being. Other staff are always friendly and will do anything we ask when we visit her.
Phone direct to Main House, please.
Over Christmas/New Year period she was poorly with diarrhoea and a bad chest infection. I spoke to different Agency nurses who did not know her or about her health. At all times there should be a superior nurse on duty, even at holiday times. If hers had been a life-threatening situation we should have been extremely upset at the lack of expert supervision.

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Review from Jade G (Great-granddaughter of Resident) published on 28 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visited my grandmother, she was always happy and content, she really enjoyed the activities Lynhales held at the time. I would definitely recommend this nursing home to anyone as they take great care of their residents.

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Review from Shelly M (Wife of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last year of his life at Lynhales. It is a very professionally run care home. The management and care staff are excellent. All the staff are kind and caring and they always go out of their way to spend time talking and listening to the residents. It has a real homely atmosphere.
My husband was able to make special requests as to what he would like for breakfast or dinner and these were alway accommodated. My husband felt loved and respected whilst living there and thoroughly enjoyed the 12 months he spent at Lynhales. I would definitely recommend it to others.

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Review from Sheila V (Sister of Resident) published on 8 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my sister regularly at Lynhales and thoroughly enjoy my visits. I am made to feel very welcome by all the staff and always offered refreshments. Today we have enjoyed the entertainment that Lynhales provided, a lovely gentleman who played the violin. The lounge was full of other residents to
whom everyone had a lovely morning too.

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Review from Emma (Granddaughter of Resident) published on 8 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't come to see my Nan as often as I would like but when I do come and see her she seems very happy and content. She always looks well cared for and tells me that she has enjoyed her day. I have not tried the food but the menu always looks good.

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Review from Helen (Friend of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend in Lynhales on an ad hoc basis when I am able. I also try to attend events, such as the annual memory walk for the Alzheimer's Society and the summer fete. She is happy and well cared for, always looks presentable and tells me she enjoys the plentiful and appetising food. The staff
are always very welcoming and nothing seems to be too much trouble.

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Review from G M (Son of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the specialist Dementia unit in Lynhales for nearly 12 mths and has settled well. The staff have been very kind and patient in what are clearly challenging circumstances. He is safe, secure and well looked after.

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Review from Kerry (Friend of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always attend the events that Lynhales hold throughout the year. The Christmas party, the summer garden party and the Alzheimers memory walk to name a few. All events are focused with the residents in mind and the management, office staff and care staff always go the extra mile to make the day(s)
run smoothly and with great success.

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Review from Louise W (Relative of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been welcome when I visit. As my husband's Nan stays in her room (own choice) it's a lovely warm and cosy bedroom. The grounds are beautiful and well kept Ali g with the building itself. As I don't visit very often it's hard to give my views on some options about this home. I like how
the home provides a lot of fun days for service users, family, friends. The food always looks and smells delicious whenever I am there.

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Review from Robert Y (Son of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all of the aspects of Care Home totally satisfactory. I am kept updated on my mother's condition and any changes there too. In all the time at Lynhales she seems very contented and her health is carefully monitored. I am very comfortable with her continued well-being.

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Review from Nora L (Sister-in-law of Resident) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to visit my sister in law weekly and find that she is very comfortable and I'm very happy with her treatment. She always seems happy and well looked after. It makes us happy that when we leave that she doesn't cry or anything.

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Review from Robert H (Son of Resident) published on 31 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I come and see my mum a couple of times a week. Staff are very kind and thoughtful. Lynhales is situated in beautiful surroundings. Mum is always well looked after and is always well presented. Thank you Lynhales.

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Review from Carole P (Wife of Resident) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband now lives here and I would like to say that the staff take excellent care of him and also of me. They are constantly supportive and concerned about us both and keep a professionally watchful eye on his physical and mental well-being. There are many activities for him to join but he is never
pressured to do so. His room and indeed, all the areas of the home are kept spotlessly clean and the home-cooking is delicious.

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Review from Sheila L (Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Lynhales for a few years now and really enjoy being here. I attend a day centre twice a week which Lynhales has arranged for me. There is always a lot going on with activities and all the staff are kind and caring. I enjoy spending the warmer days outside admiring the grounds.

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Review from Claire S (Friend of Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My good friend and neighbour is a resident here. Staff are very caring and nothing is ever too much trouble for them. You are welcomed with a hot drink and a smile. All the other residents looked well groomed and again nothing is ever too much trouble when they have 3 or 4 people wanting them at the
same time !!
Would recommend the home for sure !!!

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Review from Charlotte W (Granddaughter of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I go to visit my granddad regularly at Lynhales, I feel very comfortable with him being there, the staff are always lovely, very caring to all the residents. I would recommend this home to others. The facilities they have are well suited for different residents needs, I am very happy with how the home
works.

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Current Review Score: 10.0 (9.992)

Overview of Review Score

The Review Score of 10 (9.992) out of 10 for Lynhales Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.992 for Lynhales Hall Nursing Home is calculated as follows: ( (238 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 239 Ratings = 4.992

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lynhales Hall Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (29)

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Meet the Team (9)

Nick

Nick Brown

Job Title: Home Manager

Nick is experienced at managing a home and takes great pride in leading a strong team.


Zoe

Zoe Jones

Job Title: Clinical Lead

Joined: 2024

As Clinical Lead, Zoe is responsible for overseeing the clinical care and ensuring the highest standards of healthcare for residents. Her role involves managing the nursing team, providing clinical guidance, and ensuring compliance with healthcare regulations. She works closely with the care team to assess residents' needs, develop care plans, and monitor their well-being. By leading staff training and promoting best practices, Zoe ensures that Lynhales Hall Care Home delivers safe, compassionate, and effective care while fostering a positive and supportive environment for both residents and staff.


Michelle

Michelle Prideaux

Job Title: Quality Assurance Officer

Michelle is the Quality Assurance Officer at Lynhales.


Barry

Barry Davies

Job Title: Customer Administrator

Barry is always on hand to support residents and their families' needs.


Anita

Anita De Burgo

Job Title: Staff Administrator

Joined: 2023

Anita is the Staff Administrator at Lynhales Hall.


Mary

Mary Eyles

Job Title: Lifestyle Coordinator

Mary provides an array of lifestyle and activity choices for the residents to take part in.


Clare

Clare Short

Job Title: Head Housekeeper

Joined: 2023

Clare is accountable for maintaining the high environmental standards we strive for.


Paula

Paula Dixon

Job Title: Chef

Joined: 2024

Paula is a Chef at Lynhales Hall, creating delicious dishes and helping to cater for our residents.


Robert

Robert Whitehouse

Job Title: Maintenance

Joined: 2024

Robert plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.


Robert handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Lynhales Hall