West Eaton Nursing and Residential home

Worcester Road, Leominster HR6 0QJ
Submit a Review
9.9 61 Reviews
Less than a mile from the quaint market town of Leominster, this care home is set in 6 acres of attractive landscaped gardens, overlooking the beautiful Herefordshire countryside.

The modern purpose built house provides accommodation for 33 residents in both single and double rooms over 2 floors, with plenty of communal space. Most rooms offer beautiful rural views bringing a sense of tranquillity and peace. The home has an extension to the conservatory, lounge and dining room, which has also provided a garden terrace overlooking the valley.

The home is part of a small, local nursing home group, which has excellent care standards across all of its homes. Owners believe that West Eaton provides a happy, homely environment which residents and relatives value highly, and they encourage visitors to come at any time and to support social events. Professionals cater for nursing and dementia needs, and offer both palliative care and respite care.

One of West Eaton's carers was recently awarded the Best Newcomer award at the Great British Regional finals (2024) and will participate in the Nationals early next year. Another carer was awarded the Highly Commended award in the Carer of the Year category and the home's Lifestyle and Wellbeing Co-Ordinator made it to finalist stage.
... Read more
Show West Eaton Nursing and Residential home on the Map

Care Provided by West Eaton Nursing and Residential home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Charmaine Denham (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for West Eaton Nursing and Residential home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact West Eaton Nursing and Residential home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome.


  • Parking

  • At the back of the home in the carpark


West Eaton Nursing and Residential home Reviews (61)

Total of 61, showing 1-20
9.9

West Eaton Nursing and Residential home has a Review Score of 9.9 (9.945) out of 10, based on 17 reviews in the last 2 years. Over all time West Eaton Nursing and Residential home has 61 reviews.

Overall Experience

  • 53
  • 8
  • 0
  • 0
  • 0

Date Published

61
10
12
17
44

Review from Filipa M (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been extremely well looked after since her arrival in December. The nurses know all her medical needs very well and she has made some lovely friends with the staff. Mum is happy and I am so utterly thankful for all the care and attention she has been given.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you, we enjoy having your mum live with us and being able to take care of her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently died after five years at West Eaton. I cannot praise the staff highly enough. They combined human warmth and humour with superb care throughout her time there. They adapted to the different stages of her health (and dementia), always helping her to enjoy life as much as she was
able. Staff were always polite, calm, caring and friendly, and as a regular visitor I was always made welcome. Their different approaches to different residents was testament to their thoughtfulness and intention to do their best for every individual. I am immensely grateful to them all. The setting is wonderful. The view is lovely, the home is filled with natural and uplifting light and many residents and visitors make use of the garden.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much, this really means a lot. It's truly been a privilege to care of your mom. She was a wonderful person, and we're grateful to have had her here with us. I'm glad we could be there for her and for your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care home for 10 months and was reluctant to go in there. The home catered for all her needs and she came out of her shell. During her final month there (February) they couldn't do enough for her and were very attentive and caring. They catered for any food she wanted and during
her last few days were exceptional, constantly checking on her when she was confined to bed with the utmost respect.
If I ever have to go into a home I wouldn't hesitate to go into this one.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thanks for your lovely review and I am pleased you chose West Eaton to take care of your mom in her final days.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark R (Friend of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend came to West Eaton after a lengthy stay in hospital.
From the moment of his arrival the staff were kind , attentive and welcoming and had arranged his favourite beer which meant so much at the time.


Our friend was only in the home for 14 weeks but during that time he was able to have

somewhere he could call home . He loved the freshly homely cooking and had everything he needed in his room.


We can't thank the staff enough for all they did to make those 14 weeks comfortable for him. From the maintenance man to the cleaners , the cooks and nursing staff , everyone delivered outstanding care with love , compassion and dignity at all times.


We highly recommend the home from the experience we have had.


Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

I just wanted to take a moment to personally thank you for your lovely review of West Eaton, your kind words mean so much to our team, who work hard to create a warm and supportive environment for all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew K (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at West Eaton for several years now and from my observations I must say that the care she has received has been of an exceptionally high standard. There is a community and homely feel to West Eaton and all the Care, Nursing, Catering and Admin staff work together to provide
a very personal service and program to the residents. The building and setting are also well suited to the residents' needs and are well maintained. Although my mother is really very frail now there is a good balance between stimulation and engagement and private time and rest. This balance is actively reviewed by the staff from time to time and communication with the family has been great.
Visits, crafts and music etc are clearly very actively planned by the staff so that options are available and suited to the needs of individual residents. In my mother's case this, I believe, has played a significant role in her comfort and contentment as her dementia has progressed.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much for your heartfelt 5-star review. We're truly honored to care for your mother and are delighted to hear that you're pleased with the care she's received. Our team is dedicated to creating a warm and supportive environment where residents feel valued and loved, and it means so much to know that our efforts have made a difference.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John P (Respite Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class respite care for 3 weeks.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you for your kind words John, it was an absolute honour to meet you and have you stay with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian C (Regular Volunteer) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a befriender, I visited every fortnight one of the care home residents. West Eaton has a lovely setting overlooking horses in a paddock at the back, and rolling hills at the front. The Home is immaculately clean, light, and airy, and the staff is friendly, professional, and attentive with a good
sense of humour. There are always interesting events taking place - for example, a harpist came to play one afternoon last week and which was very well received. A few weeks ago chef made some cheese scones which I tasted and were delicious!

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Many thanks for your review of West Eaton. We are incredibly fortunate to be situated in such a beautiful setting and as a team we are very grateful for your kind words about the all round excellent quality of care we deliver at West Eaton.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Wife of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think West Eaton is a well-managed home where residents feel safe and contented. It feels that the staff are happy and there is a friendly caring to all. Both carers and activity staff help all the residents to become involved with the many activities which are imaginative and on offer every day.
West Eaton feels like a happy, busy, place but not too noisy. All the staff have time for everyone including visitors. The care of my husband who stays in bed is excellent both physically and emotionally. Many of the staff have known him for all the last year he has been there.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you for your lovely comments about West Eaton and the brilliant team who work here. We all really appreciate your feedback and it gives us a wonderful boost to know our commitment to delivering outstanding care is recognised and valued.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennie W (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Weat Eaton for 3.5 years. The home and her room are always spotless as is she. Can't speak highly enough of the care and staff. There is always plenty going on and arranged events, although often she does not engage. Walking into West Eaton is more like entering a hotel rather
than a care home. Communication from the home is always very good.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

We're incredibly grateful for your kind words Jennie. It's our mission to create a safe, supportive, and compassionate environment for every resident, and it means so much to hear that we made a positive impact. Thank you for sharing your experience - your appreciation encourages our team to continue delivering care that feels like home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara B (Daughter of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home. The care provided to my mother is excellent.
Mum is much more engaged due to the great care and activities provided.
Everyone at West Eaton is warm and friendly.
It can be really hard to have a family member in a care home but it's a huge relief to be able to trust
that the care given is of a consistently high quality.
We really couldn't ask for better.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much for your kind words and recognition of the work we do to make West Eaton a relaxed and happy home. We are delighted to have been able to support you with your mum's transition into care and glad it has been a good experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding end-of-life care for my mother. West Eaton even made sure that someone was with her when she died. (This was in the early hours of the morning and I could not have made it to Mum's bedside in time.) Knowing that Mum was not alone when she died gave me great comfort.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Our team is dedicated to providing compassionate and outstanding care and knowing that we were able to make a difference for your family means the world to us. Thank you for allowing us to be part of your mother's journey, your appreciation inspires us to continue our commitment to every family we serve.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter-in-law of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew that it would be a huge change for our loved one when she moved from her own home into full-time care at West Eaton. But from the first moment, when we were met with a warm welcome at the door and the West Eaton team swung into action, the transition went smoothly and happily. Over the past
few months, our loved one has settled in well as she has got to know the West Eaton team and they have got to know her. The family has been kept well informed about medical, social and emotional progress, any issues have been speedily shared, and we have always been warmly welcomed during the flexible visiting hours. The activities, for those who wish to participate, are many and varied and frequent personal touches are much appreciated by residents. The whole, wonderful West Eaton team work so hard to ensure that the West Eaton experience is a personal and comfortable one for residents. We are very grateful to have found such a caring home for our loved one.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

On behalf of the entire team, I want to extend our heartfelt thanks for your wonderful review, your kind words about our care and services mean the world to us. It brings us immense joy to know that we have been able to provide a comfortable and nurturing environment for your loved one and your family. Your positive feedback serves as a great encouragement to us all as well as help other families make informed decisions about their loved one's care. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of West Eaton Nursing and Residential Home. They were able to help my lovely mum with a month of respite care at a tricky time. Every members of staff which we had contact with was professional in every way but also had a warmth, treating people individually and with care.
So much work goes on behind the scenes to make sure everything runs smoothly, but as a visitor to see a resident you would never know. The atmosphere was always lovely, everybody had time for you and questions were always answered. I would not hesitate to ask West Eaton if my mum could stay with them again if we found ourselves in the same situation again.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much for taking time to post such a lovely review of West Eaton. It is a delight to read such affirming words and it is reassuring to read about your experience and your satisfaction with the care your mum received here. Your kind words provide the team with great reassurance they're delivering excellent care and it is wonderful to know we continue meeting and hopefully exceeding expectations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Friend of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my friend I am so pleased to see him being so well looked after. There is always an air of calmness and staff readily smile and are ready to help. I have seen the staff calmly and patiently feeding my friend with cheerful gentle encouragement. I am particularly impressed by the staff
and clear explanation stage by stage when helping with changes of clothing etc. Dignity at all times.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much for your lovely review of West Eaton. The whole team works hard to ensure everyone living here is able to live their best lives and it is great confirmation of our continued efforts when we receive this feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Niece of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience here for my auntie has been excellent care from all the staff who are always trying to get her involved with activities. Trying different foods and diets. The staff even went up to the local town to get her different foods.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you for the review and for choosing West Eaton to care for your aunt.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D L (Regular Volunteer) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with West Eaton since my very first visit. The home is clean, light-filled and nice smelling. The residents are always treated with friendliness, dignity and compassion. The staff are amazing in the way they put the needs of the residents at the forefront of everything they
do. There is a great sense of cooperation amongst the staff as they continue to provide superior care.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

We do try our very best and I would like to take this opportunity to thank you for your kind words and the time you have volunteered.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daphne E (Daughter of Resident) published on 27 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received outstanding care from all the staff at West Eaton. The nursing staff, the carers, the catering staff and the management team were most professional and no request was too much. They were always prepared to listen to any concerns and everyone was exceptionally kind to my mother. The
activities organiser is a wonderful person and treats each resident as a member of her family.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you for your lovely comments about the brilliant team who work here. We all really appreciate your feedback and it gives the team a wonderful boost to know their hard work and commitment is recognised and valued.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Felicity T (Daughter of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a very happy last 18 months of her life here and really thrived in their care. She loved all the activities and we loved seeing what she was up to on the regular social media posts as the whole family felt that they could keep in touch with her this way. She had very personalised care
right to the end and we couldn't have been happier with the care, compassion and dignity that she was shown. Wonderful staff and great setting.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

It was an honour taking care of your mom and that you were able to share in her journey. Thank you for your kind words which we will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B P (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit, it was apparent that the level of care and consideration achieved by the management, administration, nursing and all of the care staff was beyond what we had experienced and indeed expected from any care home.
Crucially, West Eaton Nursing and Residential Home have twin rooms
so couples can remain together whilst enjoying bespoke care and a quality of life that they could no longer maintain at home; meals, activities, prescriptions, housekeeping, basically all those things that are a challenge for those in need and the families who worry so much about them.
During all our visits we have never seen anything but care, empathy and a genuine willingness to create a tailor-made experience for both residents and the wider family. This is all done with a smile and an appropriate sense of humour which gives the whole place a light, relaxed and calm atmosphere that is infectious.
In short, should I ever need residential care I do hope West Eaton is there for me.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you so much for your kind words and recognition of the work we do to make West Eaton a relaxed and happy home. We are really delighted to have been able to support such a smooth and successful transition and having had your attentive input and support has made it that much easier to achieve.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janie A (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff are attentive and well organised. Exemplary care for my mother, right up until her death, which was able to happen in a pain-free and dignified manner. The home is clean and aesthetically pleasing. Compared to other homes, it is by far the best. Facilities and activities are
excellent. Staff morale appears to be very good, everyone always appears cheerful and helpful. Thank you so much.

Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential home

Thank you for taking the time to recognise the care we provide at West Eaton, it is such a valuable boost for the team to hear how families feel about the service we provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for West Eaton Nursing and Residential home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for West Eaton Nursing and Residential home is calculated as follows: ( (190 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for West Eaton Nursing and Residential home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (13)

Charmaine

Charmaine Denham

Job Title: Home Manager

Joined: 2020

I’m proud to serve as the Care Home Manager at West Eaton and my passion is ensuring that our residents feel truly at home. I believe that every person deserves care that not only meets their medical needs but also nurtures their sense of belonging, dignity, and happiness.

With a zeal for creating a safe, welcoming, and compassionate environment, I lead a wonderful team of nurses, caregivers and staff ensuring the highest standards of care for our residents. My goal is to provide personalized care that makes every resident feel valued and comfortable, just as we would want for our own family members.

I’m always looking for new ways to improve the quality of life for our residents. Whether it’s through organizing fun activities, improving daily routines, or simply spending time with residents and listening to their stories, I’m dedicated to making their days brighter.

... Read more
Ancy

Ancy Alexkutty

Job Title: Clinical Lead

Joined: 2006

I have been at West Eaton since 2006 and was born in India I originally started as a Health Care Assistant and went on to study nursing.

I am a qualified RGN with extensive experience in the nursing field and would describe myself as passionate, caring and reliable. I am committed towards my work, have the ability to work under pressure, assertive and willing to lead and support my team of nurses and lead the unit. My current role has helped me build new skills in the active and effective management of resources.
I have 3 children and I would love to help students in developing countries get higher education. I am passionate about my heritage and Keralan culture.

... Read more
Hollie

Hollie Leach

Job Title: Resident Services Manager

Joined: 2022

I joined West Eaton in 2022 having worked in the care sector for many years. I am an organized and experienced Resident Services Manager with extensive knowledge of administrative and clerical operations. I have a proven track record of successfully managing situations and overseeing projects to completion.

I am actively involved in supporting the manager with the management of the home and aspire to be a Home Manager one day.

I am also a mum to 2 beautiful children and enjoy gardening.

... Read more
Elizabeth

Elizabeth Szabo

Job Title: Nurse

Joined: 2007

I have been a nurse since the age of 20 and have the proven ability to provide direct patient care in a fast-paced environment. I am calm and level-headed with the ability to handle difficult patients and high-stress situations. I have strong verbal communication skills and develop strong relationships with patients and their families.

I am originally from Hungary and have 2 children.

... Read more
Ramona

Ramona Nistor

Job Title: Nurse

Joined: 2021

I am versatile and adaptable and enjoy being challenged, I work hard and am very dependable.

I work well in a team but am equally confident acting on my own. My greatest virtues are my patience and my genuine compassion for those in my care, no matter how testing the circumstances might be.

I am originally from Romania and have 2 sons who I am very proud of.

... Read more
Clare

Clare Samuel

Job Title: Nurse

Joined: 2022

Nursing is my passion particularly Palliative Care which I am the nominated home champion.

I fully understand that Nursing is a way of life and more than simply a career. I adhere to the absolute commitment that this career requires and am a good listener with a caring nature. I am also a good team player but know how to take charge and be a leader when necessary. I feel that my life experience influences my work. I understand that nursing demands a capability for medical disciplines, which I am capable of as proven by my educational achievements and my career history.

I am a mum to 2 children and enjoy arts and crafts as well as upcycling.

... Read more
Melissa

Melissa Taylor

Job Title: Senior Carer

Joined: 2017

I enjoy listening to older people and am a very patient person always happy to work at my resident's pace, following their lead. I have worked as a carer for many years now and work very efficiently. I enjoy my job and like talking with the residents as I perform my duties.

I am mum to my 4 children and 2 stepchildren and I would love to go on a cruise and pass my driving test.

... Read more
Jenifer

Jenifer Angell

Job Title: Senior Carer

Joined: 2017

Throughout my career, I have developed a reputation for being a problem-solver, an effective communicator, a natural leader with a keen eye for detail and the ability to work under pressure. I have extensive experience leading teams and coordinating tasks to ensure successful outcomes.

I like reading and listening to music and I have travelled around the world.

... Read more
Roshni

Roshni Mathew

Job Title: Nurse

Joined: 2021

I have worked in various social care settings for over the years from which I gained a broad knowledge in providing professional support to residents and patients to enable and promote independent living and fulfilment. I am a conscientious worker and a credible team player with a high degree of flexibility towards the performance of my work. In the course of seeking both personal and professional development I have pursued and achieved several trainings and qualifications which include my Nursing Degree and I am currently working towards my NMC pin.

I had the opportunity to practise nursing in the Maldives which was an amazing experience.

I am married with 2 daughters and am very passionate about my culture.

... Read more
Tinu

Tinu Thomas

Job Title: Junior Preceptorship Nurse

Joined: 2021

My work in health care has taught me valuable personal lessons, particularly that it is all too easy to take one's health and freedom for granted when it is not threatened by disability. I enjoy being able to offer comfort to the residents, bring a smile to their faces, listen to their concerns and reassure them. My love for the profession is accompanied by a real determination to succeed and gain my NMC pin. I am a hard-working and well-organised individual, reliable, punctual and meticulous in matters of detail.

I am originally from Kerala in India and I am married and have 2 sons.

... Read more
Emlyn

Emlyn Hughes

Job Title: Head Chef

Joined: 2012

After 10 years as a Kitchen Assistant, I realised I had the skills and ability to become the Head Chef.

Since being in this role, I have worked closely with my colleagues to produce resident person-centred menus and dishes by engaging closely with the residents and their families and fellow team members in really enhancing the mealtime experience for all and establishing favourites and associated memories as well as appetite drivers.
Our team is dedicated and committed to ensuring that the whole home recognises food and drink as both medicine and everyday life-fulfilling experiences.
Our transformed garden with boxes for herbs and vegetables and grounds lending themselves to growing elderflower and fruit trees promotes engagement from ground to plate.

I have many varied interests like going to concerts and festivals and photography, however, I absolutely love skydiving! I would like to one day get my private pilot's license and do the 3 Peaks challenge.

... Read more
Sharon

Sharon Russell-Wells

Job Title: Head Housekeeper

Joined: 2017

I have worked at West Eaton since 2017 and have recently been appointed as Head Housekeeper, a position I am very excited about.

I continuously and proactively assess the cleanliness and presentation of the Home to ensure that it meets consistently high standards, working proactively with the Infection Prevention and Control Lead to ensure standards of cleanliness are attained. I am dedicated to providing person-centred quality care and a homely environment for the residents to enjoy.

I have 2 adult children and had dreams of one day training to be an embalmer or a pathologist.

... Read more
Rachel

Rachel Eardley

Job Title: Lifestyle and Wellbeing

Joined: 2022

I am creative, versatile, enthusiastic, optimistic and really care about people. I am reliable and considerate and not shy to learn a new skill or take up a challenge and I believe my skills and experience in organizing projects align well with the role. Being able to think on my feet and act quickly has held me in good stead when activities don’t always go to plan.

Working in partnership with the local community, including schools, churches, charities, local groups and alongside residents’ family and friends has been a huge advantage to the lives of our residents.

I am a good listener and if a resident has a particular desire to try a new activity, I do my best to make it happen.

I am passionate about gardening and have 2 lovely children.

... Read more

Frequently Asked Questions about West Eaton Nursing and Residential home

What types of Care is West Eaton Nursing and Residential home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does West Eaton Nursing and Residential home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does West Eaton Nursing and Residential home have?

There are 27 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at West Eaton Nursing and Residential home?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is West Eaton Nursing and Residential home to the centre of Leominster?

0.7 mile(s) as the crow flies, distance by road may be significantly further.