All Fees are subject to a full assessment by the care home
No restriction to visitors unless an there is an outbreak.
Enough parking space available in the front.
The Boynes Care Centre has a Review Score of 9.8 (9.837) out of 10, based on 12 reviews in the last 2 years. Over all time The Boynes Care Centre has 69 reviews.
Review from Debra D (Friend of Resident) published on 23 April 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Sharman L (Wife of Resident) published on 27 March 2018
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Overall Experience
4.0 out of 5
Reply from Aileen Nimmo, Sales and Marketing Manager at The Boynes Care Centre
Thank you for your review. I would welcome the opportunity to meet with you to discuss how we could improve on your experience at The Boynes Care Centre.
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Review from L W (Resident) published on 29 January 2018
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Overall Experience
5.0 out of 5
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Review from Nigel S (Respite Resident) assisted by family/friend published on 29 January 2018
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Overall Experience
4.0 out of 5
I would prefer to be got up in the morning earlier but realise this is a problem with everyone waiting to get up and not the staff around to do everyone at the same time.
Reply from Aileen Nimmo, Sales and Marketing Manager at The Boynes Care Centre
Home manager Debbie Williams would like to thank you for taking the time to review the home and hopes that you return for a respite stay again soon. She was pleased that you liked the food and the light airy room and enjoyed the trips out. Debbie would like to make sure your next visit that you are up at the time which best suits you, and so invites you to meet with her again next time to ensure it is included in your care package.
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Review from Lynn R (Stepdaughter of Resident) published on 22 January 2018
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Overall Experience
5.0 out of 5
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Review from Andrew B (Son of Resident) published on 18 January 2018
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Overall Experience
4.0 out of 5
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Review from Paul P (Grandson of Resident) published on 12 January 2018
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Overall Experience
5.0 out of 5
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Review from S R (Daughter of Resident) published on 12 January 2018
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Overall Experience
4.0 out of 5
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Review from J W (Wife of Resident) published on 21 November 2017
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Overall Experience
4.0 out of 5
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The Review Score of 9.8 (9.837) out of 10 for The Boynes Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.837 for The Boynes Care Centre is calculated as follows: ( (119 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.837
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Boynes Care Centre is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Oct 2021
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Job Title: Home Manager / Registered Nurse
Hi, I am Nithin. I have been working with the Future Care Group for the last 3 years. I started off in the group as a staff nurse at the Boynes Care Centre where I was able to spend quality time with the service users and learn the values of the company.
Later on, as Deputy Manager where I enjoyed learning from the challenges of working together with a highly talented team who provided meaningful, quality care to the service users in the home.
Recently I took the post of the Home Manager and I am looking forward to working with the team to provide the best care possible to our residents. I am passionate about working with our residents and learning more about them as well as creating person-centred care plans which cater to our residents’ individuality.
When I am away from work, I love spending time with my family, listening to music, watching movies and playing badminton.
Job Title: Deputy Manager / Registered Nurse / Dementia Lead
I qualified as a Registered Nurse in 2001 and have worked in the clinical setting and Managerial/Commissioning roles both here in the UK and abroad.
I have worked for Future Care Group for the past 3 years. I am highly focused on providing the best possible care for residents ensuring they are comfortable and receiving the very best in holistic person-centred care.
I am passionate about my job and have a specific interest in Dementia Care, and what good Dementia Care should look like, it’s about really getting to know residents – the little things can be so important.
In my spare time I enjoy exercising and catching up with friends and family. On a typical day off you will find me either up the local hills with my dog or chilling on the sofa with Netflix.
Job Title: Administration Manager
Joined: 2022
I have worked as an Administrator for twenty years with the past 8 years focused on the Care sector.
Since joining The Boynes in February 2022, I can honestly say it is an absolute pleasure to come to work every morning and work with such wonderful colleagues, residents and visiting family members. The atmosphere is always very upbeat and everyone is happy. It is an honour to be part of such a welcoming team.
When not at work, I love to spend time with my husband and two small children. As a family, we enjoy climbing mountains, gardening, exploring new places and visiting our relatives.
Job Title: Lifestyle Lead
My interest in working within the care industry began whilst studying Mental Health Practice at Gloucestershire University. During my placement, I ran art workshops for the elderly and people with various disabilities. Being in this environment felt like second nature, and I soon realised that this was the industry I wanted to pursue a career in.
I've worked in the care sector for 6 years, with over 3 years as part of The Boynes team. I progressed from Care Team Leader to the challenging yet rewarding role of Lifestyle Lead. Bringing smiles to the faces of residents and their families is what makes this role so fulfilling.
Outside of work at The Boynes, I enjoy keeping myself busy with arts and crafts, particularly painting. Currently, I am learning how to crochet, though I haven't had much success yet. I also cherish spending time with my two beautiful pugs, Peppa and Daisy, who mean the world to me. My partner and I love taking them wild camping in our van.
Job Title: Head of Maintenance
Maintenance work in a Care Home must involve all departments and because of that, I believe that teamwork is fundamental. Having a good relationship with the team makes it easy to communicate different needs and learn something new every day.
Since my first day at The Boynes, I have tried my best to be of help to the staff and solve problems as soon as possible.
It’s good to work in a company that gives us the tools we need to comply with the legislation and keep the Care Home functioning correctly.
Honestly, the team at The Boynes is amazing, we all have our different personalities but at the end of the day, we feel like we learn from each other. I believe that all this is due to having good management who knows the issues that arise and work by our side every day.
As our shifts can sometimes be difficult and intense, I use my free time relaxing with my family and enjoying my hobbies: fishkeeping and cooking.
Job Title: Head of Housekeeping
I started my career at the Boynes as MS Specialist Carer and was soon promoted to a Senior Carer.
Since 2017, I have decided to have a change of career to better suit my home-life balance and so have become the Head of Housekeeping. I thoroughly enjoy my job, always make sure I have a smile for every resident and no job that is asked of me is too much trouble. The residents’ needs are always at the heart of every task I undertake.
Outside of work, I enjoy spending time with my husband and family by going out for meals or by dancing the night away.
Job Title: Head Chef
I started my career in the kitchen in 2019 as a kitchen assistant. I enjoyed what I was doing and loved spending every moment with the head chef. She was a fantastic lady who taught me most of what I know now and believed in me and my future.
Today, I am the head chef and she was right: it is a beautiful job but very demanding. I work very hard but at the same time, I am very happy with what I have achieved so far.
In my free time, I spend time with my son and family. I enjoy gardening, listening to music, and walking across the Malvern Hills.
