Brompton House Care Home

Station Road, Broadway WR12 7DE
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9.8 61 Reviews
  • Brompton House Care Home, Broadway
Conveniently nestled in the beautiful Cotswold village of Broadway, Brompton House is an attractive care home providing personalised residential and nursing care.

This friendly care home has recently benefitted from a large scale refurbishment, designed to enhance residents' quality of life. This includes tastefully decorated communal areas and bedrooms.

Brompton House care home boasts a selection of specially designed dining areas that provide the perfect space to eat and socialise. The catering team prides itself on ensuring that each meal is an enjoyable and meaningful experience for every resident.

Visitors are also welcome to the home at any time, the catering team are happy to include them in mealtimes and, on those sunny summer days, the pretty landscaped garden and patio is the ideal spot for some catching up with family and friends.

With a dedicated and compassionate team at the helm, all aspects of provision at Brompton House are completely person-centred, ensuring residents feel valued and respected as an individual. To help them engage with life at the home, the care team spend time learning about each resident and the things they enjoy so that this can be factored not only into their care but also their lifestyle at the home, with a variety of activities and events on offer.

In addition to the range of activities available, residents are also encouraged to take an active role in the Broadway community, from spending time with local community groups and schools, to taking trips out to see the local area.

If you'd like to find out more about life at Brompton House, please get in touch with the team - the Home Manager looks forwarding to welcoming you.

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Care Provided by Brompton House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1994

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brompton House Care Home Reviews (61)

Total of 61, showing 1-20
9.8

Brompton House Care Home has a Review Score of 9.8 (9.785) out of 10, based on 11 reviews in the last 2 years. Over all time Brompton House Care Home has 61 reviews.

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Review from Alison O (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton House Care Home is not only run with tidy efficiency but also with care and compassion. There is a lovely atmosphere, made all the better by bright, airy rooms, corridors and day areas. I have peace of mind and entire confidence for my mother's residence here.

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Review from Lee P (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia and gets confused but enjoys the company of the care staff. If there are any problems, they let you know as soon as possible. There is nearly always something going on and much laughter from the lounge when the balloon is being played, with all getting very exciting. Food always looks
and smells nice. Tea and coffee rounds regularly too.

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Review from C G (Nephew of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton House provides a real family feel for its residents. My aunt has been here over a year and is very settled and appreciative of the care she receives from the excellent staff. They have made her so at home.

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Review from B M (Son-in-law of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable, well-run home. Staff are dedicated and very caring and well-trained. Food is excellent and well-presented. Overall we are very happy with the care my mother-in-law receives. Building is to a high standard and well maintained.

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Review from Patricia W (Wife of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, my husband is happy at Brompton House Care Home. My husband is deaf and staff have managed and tried their level best to communicate with him using British sign language, we find he is receiving excellent care here at Brompton House Care Home.

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Review from Doreen W (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home is very comfortable with lovely, spacious rooms, very clean. Also, very friendly staff. They are willing to learn sign language (British Sign Language) for two of their residents. I would recommend it to anyone.

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Review from Sheila S (Wife of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Brompton House Care Home for just a few weeks but I have been so heartened by the welcome, care and kindness we have both had from all staff. I am particularly impressed by the way they encourage residents to have choices and be spoken to quietly and with encouragement. The atmosphere
is positive, welcoming and fun, everyone smiles, this is so important for family and friends as well as residents. The record-keeping allows me to know what and when they work with my husband and he is relaxed and content. I am so grateful to them all.

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Review from Y M (Respite Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I will definitely recommend Brompton House to anybody that also asks about my stay. I was only here for two weeks after my op. All the staff could not do enough for me, which has helped with my recovery, so a big thank you to you all.

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Review from R B (Brother of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm and friendly atmosphere. All staff very kind and caring, taking an interest in the welfare of their residents. Thank you.

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Review from Sarah L (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Brompton House Care Home for nearly a year now and the quality of care she has received has been exceptional. She is very well catered for and, as a family, we are very happy that she is in Brompton House. Her clothes are cleaned beautifully, her food is lovely and she
has a good choice of menus. In every way, staff go out of their way to ensure Mum is okay and she has said that the staff are lovely and take good care of her.

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Review from L S (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother lost her mobility and was unable to stay at home, I needed to find a care home quickly.
I was fortunate that Brompton House Care Home was close to me and they could accommodate her within a few days.
She had a lovely, light and clean room and was very comfortable. The food was good
and varied and the catering staff did their best to cater to her disabilities.
She was kept clean and well dressed in her own clothes and her hair was washed and set regularly.
The staff were all friendly and caring, as well as being professional and respectful of her privacy.
In summary, I could not have chosen a better place for her to spend her final year.

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Review from James P (Son of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care my mother is receiving and most grateful to the staff for their attentiveness and professionalism. The building is spotlessly clean and the rooms are well equipped with a TV and ensuite facilities.

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Review from Victoria F (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mother into Brompton House at the beginning of October. She was no longer able to manage at home due to her dementia, despite daily carers. She has settled so well. She has been treated with dignity and respect and care from day one. I am so happy that she is here and I feel that her quality
of life now could not be better.

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Review from Ian D (Son of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Brompton House were extraordinarily patient, kind and thoughtful in caring for my mother through Covid and in recent months. She relied on this as she became increasingly frail. The management of the home was very good during the past year. Having an experienced, attentive and responsive
manager makes a huge difference. Thank you all very much.

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Review from Graeme T (Son-in-law of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton House is a beautiful care home, providing care which is of an extremely high standard.
Activities and general standards of care and love are first class. Food standards are high quality and the activities now offered to my mother-in-law provide mental stimulation and fun. There are often
trips out arranged locally, now that Covid restrictions have been eased. Care and attention to detail during Covid were of a very high standard and remain so. A recent refurbishment of the home has given a high-quality feel to the entire place. Totally recommend Brompton House and its staff. My mother-in-law is very happy at the home and feels loved and cared for.

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Review from Wendy S (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than satisfied with Brompton House. The manager and her team do a magnificent job in looking after and caring for my mum and other residents. The level of care is extremely high and the attention to detail. The quality of food is also excellent and varied menus which my mum enjoys. The manager
is always available for discussion as and when necessary. Very reassuring.

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Review from Simon K (Son of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lot better in the last 12 months under the new manager.

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Review from J P (Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a first-class experience with comfortable sleeping arrangements and very attentive staff. Good quality food and a request for muesli and fruit was satisfactory. The only downside was a reintroduction of some covid 19 regulations, so there was no socialising or activities, so I was very confined.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Brompton House Care Home

Thank you for taking the time to complete a review and for your very kind words about the attentiveness of the team and the comfortable sleeping arrangements. We are sorry you felt that activity provision could be improved. The team have a diverse programme of activity that all people living in the home are encouraged to attend and help plan, and offer this programme to everyone staying at the home. Sadly, covid restrictions during your stay meant that we couldn’t facilitate relatives joining people in the dining room for lunch and understand the frustration this caused. We are, however, hopeful that this will change as government guidance eases restrictions in care homes.


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Review from J L (Wife of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased my husband could have respite care at Brompton House Care Home, especially as he could still be cared for by the same doctors. Very caring and pleasant staff.

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Review from Mark W (Son of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the care, respect and love that my mother received from all of your staff for the whole time that she was with you and I was always happy that I chose Brompton House Care Home over any other nearby care home. It was clear that mum was gradually deteriorating over the months and
that she was in the best possible place. We could visit over much of that time Covid-19-permitting, telephone at any time even if we couldn’t visit, you all did your very best for her. The caring and nursing staff were professional in their care and communicative with us, anticipating issues before they arose and raising any concerns promptly. They were always so caring and attentive to my frail elderly mother. Mum was a keen gardener in her time, and she was so fortunate to have a ground floor room with French windows overlooking the lovely garden, and even with her failing eyesight she enjoyed spotting a blackbird, viewing the outdoor light and wind in the trees.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Brompton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Brompton House Care Home is calculated as follows: ( (103 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 130 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brompton House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Brompton House Care Home

What types of Care is Brompton House Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brompton House Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Brompton House Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Brompton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brompton House Care Home to the centre of Broadway?

0.5 mile(s) as the crow flies, distance by road may be significantly further.