Our fees do not include:
Hairdressing;
Chiropody or foot health care;
Dentistry
Self funding payment of fees and third party top ups are paid by a standing order which is set up with our accounts department on admission to the home
Friends and family members welcome to visit throughout the day and evening. Visitors to the home in the early morning or after 20.00 hours will need to discuss this with the nurse in charge. Well behaved visiting pets also welcome with advance discussion with the nursing staff. All visitors required to sign in and out using the guest book
There is a car park at the rear of the property. Parking for disabled visitors is available
Over all time Southcrest Nursing Home has 4 reviews.
Review from Joe C (Son of Resident) published on 18 May 2020
Submitted via Website •
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Reply from Vanessa House, Manager at Southcrest Nursing Home
It is always a pleasure to receive positive feedback from the people who use our service. I would like to thank you for taking the time to tell us how we are doing. It is great to know that we are supporting you as a family as well as the people who live with us. Your comments have been shared with our team and I know this message will boost the morale of everyone at this challenging time. Hopefully, it won't be too long before we are able to welcome you again.
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Review from Sue B (Daughter of Resident) published on 5 May 2020
Submitted via Website •
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Reply from Vanessa House, Manager at Southcrest Nursing Home
Thank you for the lovely appraisal. It really does mean a lot to all of us when our efforts make such a difference, not just to your mom, but to all of your family. We understand how stressful it can be to trust others to care for family members - even more so at this time which makes your compliment so special.
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Review from Vivien P (Daughter of Resident) published on 7 April 2020
Submitted via Postal Card •
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Reply from Vanessa House, Manager at Southcrest Nursing Home
Thank you for your compliment. I have passed your comments on to the team. It was an honour to be able to care for your mother and have the opportunity to hopefully provide some comfort to you and your family at a very difficult time.
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Review from C W (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card •
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Reply from Ruth Rodgers, Administrator at Southcrest Nursing Home
Thank you so much for taking the time to recognise the effort of the staff. It is so rewarding for us, as a team, to know that what we do makes a difference. We are delighted that Mom has become part of our family.
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Treated with Dignity
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Value for Money
Date: 17 Jan 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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