Glenfield House Nursing Home Ltd

Middle Lane, Wythall, Birmingham B38 0DG
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9.7 16 Reviews
  • Glenfield House Nursing Home Ltd, Birmingham
Glenfield House Nursing Home Ltd provides nursing care for a number of residents and provides personalised care.

Pride is taken to maintain a homely living environment, suitable for a range of health related concerns, as well as respite and day care.

A charming property, Glenfield House has scenic rural surroundings that residents are able to enjoy alongside a weekly programme of organised activities.

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Care Provided by Glenfield House Nursing Home Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Glenfield House Nursing Home Ltd
  • Person in charge
  • Amy Gantley (Manager)
  • Admission Criteria
    • Private Local Authority and CHC funded
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (30)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Glenfield House Nursing Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,050
    • Self-Funded Nursing Dementia Care from £1,050
    • RESPITE Self-Funded Nursing Care from £1,050
    • RESPITE Self-Funded Nursing Dementia Care from £1,050
  • (these prices are only a guideline, please contact Glenfield House Nursing Home Ltd to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting at reasonable times


  • Parking

  • Large car park available on site


Glenfield House Nursing Home Ltd Reviews (16)

9.7

Glenfield House Nursing Home Ltd has a Review Score of 9.7 (9.704) out of 10, based on 16 reviews in the last 2 years. Over all time Glenfield House Nursing Home Ltd has 16 reviews.

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Review from Darren T (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are truly no words that can fully express our immense gratitude for the extraordinary care and compassion you and your team showed to my relative as he approached the end of his life. The love and attention you provided not only ensured he received the highest level of care but also made us, his
family, feel supported and embraced at any hour, day or night. Because of your kindness and dedication, he was able to pass peacefully, surrounded by warmth and dignity. From the bottom of our hearts, thank you for everything. Our family will be forever grateful, and we send all our love and thanks to you.

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Review from Yvonne M (Daughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to Glenfield House Nursing Home from hospital really poorly but as soon as he was made comfortable in his lovely room surrounded by his items from home he started eating and smiling, he just became calm, relaxed and happy. Dad was there for just three weeks and in that short
time it felt like a loving family looking after him, this has given us some very special final memories with Dad, he passed away in his sleep, snuggled up in his lovely comfy bed.

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Review from B A (Brother of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is settled and happy and appreciative of all that the staff do for him. It is clear from what I see on my visits that staff are caring and attentive to all residents. I have no experience of medical matter at the home other than what I have been told. I cannot comment on the value for money
as I do not know the figures involved.

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Review from Val S (Daughter of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mom receives at Glenfield. The staff are very kind and caring and very professional. Mom couldn't be better cared for and is very happy and content. There are always lots of activities and something going on and she has made new friends both with the residents and staff
who genuinely care about her welfare. The home is kept very clean and tidy and the meals are varied with lots of choice. The management are always helpful and very friendly and will answer any questions we have. I would say that I can't think of anywhere I'd rather Mom would be and can rest assured she is being well cared for.

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Review from N N (Son of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I have been happy with the care my mum has received over the last 3.5 years at Glenfield House Nursing Home. The staff are attentive to her needs and her dietary requirements are met. The courtyard area is a great amenity in good weather and Mum enjoys sitting outside. It's a shame that there's
no path for wheelchair users around the grassed area at the rear of the home. This would create an alternative outside space for residents and their visitors.

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Review from Paula H (Sister of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident of Glenfield for more than 4 years now with advanced dementia and other health complications and I could not have asked for a better place for him to be, especially as I live too far away to see him often.
The home coped with Covid really well and they always keep me
informed of any changes to his circumstances or health.
Apart from the high standards of cleanliness and healthcare which is apparent, the most impressive thing for me is the genuine care of the staff, many of whom have been there for his entire residency, for both me and my brother. They are attentive, kind and so friendly - I am so grateful to always feel that he is well looked after.

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Review from John G (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has advanced dementia and sadly doesn't recognise my brother or myself. On occasions when we visit she can become agitated and a member of staff always manages to calm her down quite quickly. We have nothing but praise for the staff at Glenfield and we are confident that Mom is getting the
best care possible.

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Review from Kate D (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Glenfield for the past 18 months and I am delighted with the care she receives. The staff are plentiful, helpful, friendly and genuinely care about all their residents. Staff are all familiar faces, so as a relative you get to build a relationship with them. The management
team are approachable and actively involved with the residents too. The activities and entertainment that take place are brilliant and well thought out - the summer fayre was a particular highlight. The home is kept clean and the food is good with extra 'treats' available throughout the day. The well-kept outdoor area is a delight on a sunny day and it's lovely to see all the residents enjoying time outside. I couldn't wish for my mum to be in a nicer place. Knowing she is looked after and well cared for is all I can wish for.

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Review from Peter F (Son of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful. I like that the home is a family-run business that takes a lot of pride in the home who is very approachable and has a 'hands-on' approach to looking after its residents.
There seems to be a good standard of medical coverage from the local doctors' surgery and within
the home itself.
The home has a warm and friendly atmosphere and the fact that staff sometimes take residents for an outing is over and above what I expected.

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Review from Sally W (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Glenfield House since February 2023 and is very happy there. For the 2 years prior to that Mum was in and out of hospital constantly, some stays in hospital were up to 3 months at a time. It became impossible for Mum to remain at home with carers and myself visiting. The first care home
Mum stayed in didn't suit her and she was unhappy, on moving to Glenfield House Mum hasn't looked back! Mum has had no hospital stays since moving to Glenfield House, her medication and skin care (Mum has suffered from whole-body eczema since childhood) has been expertly managed meaning that there have been no infections that have warranted hospitalisation. Mum is frail but wants to be involved in 'doing' activities and has enjoyed various crafting activities, planting in the courtyard garden, sewing, card making, pot decorating and thoroughly enjoys singing along with some of the entertainers. The nursing home has a lovely family feel and it is a happy experience visiting Mum there.

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Review from A C (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We obviously worried about moving mom into residential care but we know, that even with complex health needs, she has the best quality of life and care at this stage of her life at Glenfield. She is secure and comfortable and all the staff treat her with kindness and respect. The manager, and her staff,
go above and beyond with Mom's care and as regular visitors to the home, we can confirm that they are welcoming and approachable.
We are pleased we picked Glenfield.

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Review from Debbie B (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support from Glenfield Nursing Home over the last few years has been outstanding.
All the staff are very supportive and very helpful in looking after my Mum and my husband's Auntie.
Everyone is very kind and caring.
My Mum's last 18 months based in Glenfield gave her a sense of humour
and fun back, I was so grateful.
Thank you Glenfield Nursing Home.

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Review from Denise G (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glenfield since June 2021 and I couldn't think of a better place to look after his needs since having his stroke. He loves every member of staff and so do the rest of our family. Even though he wishes he was back at home, when we ask where would he be if he couldn't be home, he
always says Glenfield he loves his room and the garden. The only thing he isn't too keen on is the food, not salted, but that is trivial. My mother and I feel at peace that he is well looked after and given his dignity. Thank you Glenfield House.

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Review from Adrian J (Son of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has lived here for over 2 years and is really happy.
Kind, considerate staff and she receives the Nursing care that she requires.
Mom loves music and entertainment so regular entertainment is something that she enjoys.
Also, the in-house hairdresser, who is reasonably priced, provides a service
that Mom appreciates.

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Review from Elizabeth K (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and all the staff that I see when I visit, are always very friendly, supportive and helpful. Mom's room is always clean and tidy and as a family, we feel Mom is receiving good care. The home feels clean and has a nice atmosphere.

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Review from Sandy B (Friend of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the staff are cheerful and friendly and the care they give to the residents is excellent, the carers seem to take it in turns sitting and chatting to residents so all have a friendly face and natter in the day.
My friend over the last year has improved heath and seems happy and contented.
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last 2 visits have been especially good and we enjoyed listening to a trio of live singers earlier in the month.
The admin department have helped when I have needed letters and information for those dreaded forms you are required to fill in.
The rooms are kept clean tidy and overall we are well impressed with all aspects at Glenfield.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Glenfield House Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for Glenfield House Nursing Home Ltd is calculated as follows: ( (134 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 186 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenfield House Nursing Home Ltd is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Amy

Amy Gantley

Job Title: Home Manager

Joined: 2006

Amy has held a number of roles at the home since joining in 2006 and has been manager since 2020. She is very proud of the personal touches in service the home delivers to its residents and loved ones.


Janice

Janice Reid

Job Title: Deputy Manager/RGN

Joined: 2013

Janice has worked at the home since 2013 and has over 30 years of nursing experience. She is passionate about delivering person centred care for all our residents.


Frequently Asked Questions about Glenfield House Nursing Home Ltd

What types of Care is Glenfield House Nursing Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glenfield House Nursing Home Ltd provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glenfield House Nursing Home Ltd have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Glenfield House Nursing Home Ltd?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenfield House Nursing Home Ltd to the centre of Birmingham?

6.2 mile(s) as the crow flies, distance by road may be significantly further.