All Fees are subject to a full assessment by the care home
Holmwood Care Centre has a Review Score of 9.3 (9.265) out of 10, based on 9 reviews in the last 2 years. Over all time Holmwood Care Centre has 53 reviews.
Review from L D (Daughter of Resident) published on 13 July 2018
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Overall Experience
3.0 out of 5
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Review from B S (Resident) assisted by family/friend published on 10 July 2018
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Overall Experience
4.0 out of 5
My room is very nice and generally, the staff are respectful and caring.
The food is generally good, but I prefer my food
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Review from T P (Son of Resident) published on 10 July 2018
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Overall Experience
4.0 out of 5
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Review from David A (Son of Resident) published on 10 July 2018
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Overall Experience
4.0 out of 5
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Review from L C (Sister of Resident) published on 10 July 2018
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Overall Experience
5.0 out of 5
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Review from Roy L (Relative of Resident) published on 4 July 2018
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Overall Experience
5.0 out of 5
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Review from Margaret T (Wife of Resident) published on 28 June 2018
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Overall Experience
5.0 out of 5
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Review from G W (Husband of Resident) published on 28 June 2018
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Overall Experience
5.0 out of 5
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Review from H S (Daughter of Resident) published on 22 March 2018
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Overall Experience
4.0 out of 5
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Review from T S (Daughter of Resident) published on 16 March 2018
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Overall Experience
5.0 out of 5
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Review from R D (Daughter of Resident) published on 2 March 2018
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Overall Experience
4.0 out of 5
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Review from Karen B (Daughter of Resident) published on 28 April 2017
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Overall Experience
4.0 out of 5
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Review from Graham F (Son of Resident) published on 4 January 2017
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Overall Experience
4.0 out of 5
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The Review Score of 9.3 (9.265) out of 10 for Holmwood Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.615 for Holmwood Care Centre is calculated as follows: ( (65 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.615
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.65 Points relating to the number of positive Reviews for Holmwood Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2023
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Job Title: Home Manager
Joined: 2024
Hello, my name is Rachel and I am the Home Manager here at Holmwood Care Centre.
I am a Registered Nurse with over 30 years of practice, my professional background is in End-of-Life Care and Hospice Care.
Prior to joining the Future Care Group, I worked as a Registered Manager in the Worcestershire area, looking after residents with a variety of individual needs.
I believe in providing the best care possible for our residents, creating a welcoming home form home environment whist ensuring each person’s individual needs are met with dignity and respect.
I have a great team of staff here at Holmwood, who are always happy to help, I believe in an open-door policy where residents, relatives and staff can feel free to come and see me to discuss any issues or concerns.
When I am not at work, I enjoy spending time with family and friends and exploring new areas with our dog.
Job Title: Administration Manager
Joined: 2001
Hello, I'm Kim. I have been the Administration Manager at Holmwood for 18 years and have previously worked in Personnel Admin before taking time off to have a family.
I enjoy working in an environment that is challenging and rewarding, which is why I love Holmwood! The residents are wonderful here and I love being a part of their lives every day. There is a good team at Holmwood with quite a few members of staff who have been here for a number of years. This makes for a solid base for our work at Holmwood.
I look forward to continuing in my role and ensuring that Holmwood is a happy home for everyone.
In my spare time I enjoy being with my family.
Job Title: Lifestyle Lead
Hello, I’m Leah.
I have been working in care homes for 7 years and have always loved being around the elderly, learning their stories and helping with anything they need.
I’ve worked very closely with residents that have been diagnosed with Dementia and Alzheimer’s.
Holmwood is a beautiful home and is very welcoming to everyone who comes into this building.
The residents will always be a number one priority for me and I want to make them as comfortable as possible.
In my spare time, I enjoy singing and spending time with my cat Babs as well as my family and friends.
Job Title: Head of Housekeeping
Joined: 2017
Before progressing to Head of Housekeeping at Holmwood, I was a laundry assistant for over 2 years. I always enjoyed my position at this care home and was keen to progress!
I have a fantastic team, staff and residents are always smiling and supporting each other.
Every day is unique and rewarding. I will be happy to stay here for a long time!
Job Title: Maintenance Manager
I’ve worked as a Maintenance Manager at Holmwood for the last 22 years and enjoyed every aspect of it. My job ensures the residents live in a safe, well-maintained and pleasant environment. I combine health and safety, Fire Marshall, Fire Door assessments and general maintenance in my role. I am always happy to support and assist Maintenance Managers in other homes in the Future Care Group. As you can imagine, there is never a dull moment here at Holmwood. We try to keep the time light-hearted so that everyone enjoys being here.
