Barchester Hollyfields Care Home

Habberley Road, Kidderminster DY11 5RJ

9.7 88 Reviews

Funding & Fees Guide for Barchester Hollyfields Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,356

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

(these prices are only a guideline, please contact Barchester Hollyfields Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Suzannah M (Daughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience

My mam was a resident at Hollyfields for 3 years. In that time Mam had a good quality of life, getting up most days and being entertained by the staff and outside entertainment. Unfortunately, on 4th December 2019, she passed away aged 89 years. We suggested to the home to have Mams wake there and

let her leave Hollyfields as it was her last home. They gave her a lovely send-off in a private room with access to the garden.

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Review from Emma C (Friend of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience

Lovely caring home for my friend's dad, staff are very welcoming and love all the activities that are available for the residents.

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Review from P A (Wife of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience

I feel perfectly happy visiting my husband in Hollyfields. The staff are all friendly, that also includes the cleaning staff. He has come on really well since being there and is taking all medication etc which I could not get him to take at home. He likes the musical mornings and afternoon. There is

always something going on to keep him occupied. I also enjoy sitting with him and taking him for little walks. I'm made most welcome.

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Review from David J (Son of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience

My view is that my father is well cared for his mental and physical state is well managed and monitored. The staff are very caring and switched on to his mobility and safety and diet they seem to make time even though busy to listen when he wishes to chat or has some concerns about things.

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Review from Betty L (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience

I enjoy the good entertainment.
The people here are very nice.

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Review from Janine D (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience

I have been treated excellently and very well by all of the staff and am very pleased with my stay.
The food has been excellent.

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Review from Laura L (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

We are so lucky to have our relative in such a lovely home. He couldn't be in better hands. There is a man who is a star and remains a credit to the team. I would have no hesitation to recommend this home to anyone.

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you, Laura, for these lovely words. Thank you for allowing us the opportunity to take care of your father.

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Review from Greg O (Son of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

A much improvement since late spring/early summer i.e following the new manager's arrival.
It has been a massive relief to witness an overall lift in standards of cleanliness we've also been advised of reviews on medication, weight and activity which for us have yielded amazing results.
I think there

is still some room for improvement re facilities and decor/refurbishment. However, you can tell with the overall "more relaxed" and better cared for residents that results are evident

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you, Greg, for your comments. I am pleased to hear that the home has improved. We are continuing to work on the other improvements that you have commented on.

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Review from Lynne W (Wife of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

A warm and welcoming when entering the home.
Any problems dealt with as soon as is possible.

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you, Lynne, for your lovely comments about the home. We are very grateful and it's our pleasure to look after your husband.

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Review from P H (Son of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

The staff are very helpful.

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you for taking the time to write this review. I am pleased to hear that the staff are supporting you and your mother.

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Review from F W (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

From January - October 2017 there have been problems with Hollyfields in relation to management and care for my relative. Since October 2017 new management has been put in place and the care my relative has been receiving has improved. There has been in terms of basic personal care/hygiene/recording

of documentation/recording of medication care plans and legal requirements. Generally, Hollyfields is improving and the staff are always helpful and professional.

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you, for this wonderful recommendation. I am pleased to hear that the home continues to improve and that you are happy with the service.

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Review from Liz (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience

Excellent quality of care from a team led brilliantly by the manager. At what has been a very difficult time for us as a family, Hollyfields has been wonderful and continues to be a huge ongoing support.

Reply from Adam Moore, General Manager at Barchester Hollyfields Care Home

Thank you Liz for such a wonderful review. We are pleased that we could help you through this difficult journey. It's a pleasure to work with your father.

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Review from Jess L (Granddaughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience

Since the home has had a new manager the home has been turned around.
Excellent changes made around the home making it more dementia friendly. Hollyfields Care Home is a great care home and I am extremely happy that my grandad is cared for here.

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Review from G B (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience

I regularly visit dad and have found that the last 6 months the care dad has received has improved and the staff all seem really happy. Really enjoyed our visits and dad is looking happy and well cared for better than when we first arrived. Credit to the new management.

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Review from Pamela O (Wife of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience

Since the new manager took over some months ago, I have noticed a very dramatic difference in the nursing home.

It seems to have affected the care staff also. They were always pleasant to us, and seemed to care for my husband as best they could. It is also good to see care staff on hand in the dining

room whilst patients are eating their food, it reduces the risk of 'choking' which we always worried about. I am so pleased with the changes being made and sincerely hope that it continues into the future.

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Review from Jacky O (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience

We, myself and mum, have always been very pleased with the care my beautiful dad has received at Hollyfields over the past 9 years.
Recently, the home has had a change of management and we can really see the positive changes already.
The home looks cleaner, more staff around, (who seem much happier

too) a drinks machine and I felt a need to write about this, as it's such a noticeable difference and wonderful to see.

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Review from Raymond A (Friend of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience

At the time of my visit, the home had a female singer as part of the activities. What a joy to see that many of the residents were taking part and thoroughly enjoying themselves. It appears that this singer visits on a regular basis and provides a much welcome relief. The food always looks very good

with generous helpings. Overall I see that the staff really care for the residents, and visitors are made to feel welcome. I would have no issues in recommending this home to anyone seeking a place for their loved ones.

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Review from David W (Son of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience

Staff are very professional, caring, helpful and approachable. The entertainment is excellent, especially the singer she involves all the residents and staff.

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Review from Thora T (Wife of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience

I have found Barchester Hollyfields Care Home to be a very loving and caring environment for the residents to live in. The staff are very efficient, professional and pleasant. They show great respect in all of their contact with residents. I am very impressed with how well the home is run by management

and care staff etc. I would highly recommend the home to anyone considering a permanent place for their loved ones.

Reply from Jane Pye, General Manager at Barchester Hollyfields Care Home

Thank you on behalf of Hollyfields and the team.

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Review from Jennifer G (Friend of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience

When entering Hollyfields care home, you always get a very warm and friendly welcome. The staff are always around and about if you need help or advice. also impressed that there are refreshments available for visitors if needed.

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Meet the Team (24)

Alison Moseley-Shaw

Job Title: General Manager

Joined: 2022

My journey in Healthcare began in 2004 when I graduated with a BSC (Hons) qualification. I started my career on an NHS ward, where I gained invaluable experience and honed my skills in patient care. Over time, I transitioned my skills into medical education, expanding my knowledge and expertise.

In 2016, I decided to explore new opportunities in private healthcare and accepted a role as Deputy Ward Manager. This experience allowed me to further develop my leadership abilities while continuing to prioritise the well-being of patients.

In 2022, I made the transition into a nursing home, taking on the role of Deputy Manager. Here, my passion for the well-being of both residents and staff truly flourished. It was a privilege to contribute to creating a supportive and nurturing environment for all.

In 2023, I was honoured to be promoted to General Manager, a role that allows me to lead with compassion and dedication. My commitment to the well-being of residents and staff remains at the forefront of everything I do, driving me to continually strive for excellence in care provision.

Outside of work, I'm a proud mum to four wonderful grown-up children and step-mum to two younger children. Family means everything to me and I cherish the time we spend together. Being a Nanna to two wonderful grandsons brings me immense joy, and I treasure every moment with them.

In my free time, I love nothing more than going on holidays with my husband. Whether it's exploring new destinations or returning to our favourite spots, I find immense happiness in discovering new cultures, cuisines and experiences. Travelling allows me to unwind, recharge, and create lifelong memories.

Rebecca Chelin

Job Title: Clinical Deputy Manager

Joined: 2023

Hello, my name is Rebecca Chelin. Originally from South Africa, I embarked on my nursing journey in 2012, specialising in oncology. With a passion for providing compassionate care, I transitioned to the UK in 2019, eager to continue to make a difference in the lives of others. Since joining the Hollyfields team in 2023, I've had the privilege of serving as a dedicated nurse, and I'm honoured to have been promoted to the role of Deputy Manager in 2024.

Outside of work, I find joy in being a mother to two wonderful boys, who continually inspire me to strive for excellence. In my leisure time, I indulge in my love for travel and immerse myself in the captivating world of literature.

Dawn Williams

Job Title: Clinical Lead

Joined: 2003

Hello, my name is Dawn Williams and I began my career with Barchester Healthcare back in 2003 I've had various roles at Hollyfields and in 2023 I was promoted to Clinical Lead at Hollyfields.

I am committed to working collaboratively with colleagues to deliver person-centred care for residents with nursing dementia needs.

Danielle Annetts

Job Title: Home Administrator

Joined: 2004

Hi, my name is Danielle and I started with Barchester back in 2004 as a care assistant, working my way up to a senior care assistant. After a while, I took on the home trainer role and completed my teaching qualification and assessors award (A1) and dementia specialist training. Then I got promoted to Team leader. I have also carried out the duties as an admin assistant within my time at Barchester. I was unit lead at Ivy House for 2 years. I have my level 2 and 3 in care.

I love my job and I am very passionate when it comes to care and looking after people. I am very committed to the delivery of high standards of care to our residents. As the Hollyfields home administrator, I look after all the financial aspects relating to running this beautiful home.

Phebian Akinrinmola

Job Title: Nurse

Joined: 2022

I have worked at Hollyfields since May 2022, I am dedicated to working alongside my colleagues to provide a person-centred care approach to individuals with nursing dementia needs.

John Saftoiu

Job Title: Care practitioner

Joined: 2017

Hi, my name is John and I have been part of the Barchester - Hollyfields family for 5 years. I love my role and I'm passionate about helping others.

Kaylee White

Job Title: Activities Coordinator

Joined: 2021

Hi, my name is Kaylee and I joined the Hollyfields care team in February 2021. I love getting to know our residents and I'm extremely passionate about their continued wellbeing and life enrichment through tailored activities. I became part of the Activities team to develop more in this area and expand the type of fulfilling activities and events we provide.

Susan Angus

Job Title: Activities Coordinator

Joined: 2023

Hi, my name is Kimberley and I'm part of the activities team here at Hollyfield's Care Home. I joined the care team here in 2023, and have a real passion for making our resident's dreams come true. I grasped the opportunity to become an Activities Coordinator in Spring 2024. My role allows me to provide our residents with life-enriching activities tailored to their particular abilities, wants and needs.

Outside work, I'm a mother, step mum and carer to my husband's parents. As a qualified hairdresser, I also take time to ensure all our residents look and feel good on a regular basis with trips to the beauty salon within our home's activity room.

Sarah Finch

Job Title: Head Chef

Joined: 2018

My name is Sarah Finch and I am the Head Chef here at Hollyfields. I started my career with Barchester as a Care Assistant and worked my way up to Head Chef eventually. I have my NVQ Level 2 in Professional Cookery.

I cater to the needs of residents, adhering to all dietary requirements, and compiling nutritious menus based on their likes and dislikes.

I have a good team that works alongside me, including my Second Chef, and a team of trained Kitchen Assistants who have helped maintain the highest score (5) for our food hygiene inspections over the past few years.

Thomas Yates

Job Title: Second Chef

Joined: 2017

Hello, my name is Thomas and I've worked at Hollyfields Care Home since leaving college. I love to learn and develop, working at Barchester I have gained many new skills and worked my way up from kitchen assistant to Second Chef. I love to bake, and cakes are my speciality.

Gemma Day

Job Title: Unit Lead

Joined: 2020

My name is Gemma and I am the unit lead at Ivy House, part of Hollyfield's Care Home. I joined the team in January 2020. I have 24 years of care experience and have achieved my NVQ levels 2 & 3 in Health & Social Care and my level 5 in Management. I worked as a deputy manager in a previous care home.

I have a passion for delivering person-centred care and ensuring all of our resident's needs are met with dignity and respect.

Donna Reeves

Job Title: Team leader

Joined: 2004

Donna helps to lead the team of carers on the floor and works in conjunction with the nursing team to ensure person-centred care is delivered to our residents on a daily basis.

Anniesha O'Brien

Job Title: Senior Carer

Joined: 2004

Anniesha is one of our senior carers, she is passionate about caring for residents living with dementia and has been an essential part of the Hollyfields team for over 18 years.

Nicky Wigam

Job Title: Carer

Joined: 2014

Nicky has worked within the care team here at Hollyfields for over 8 years, she's passionate about supporting resident wellbeing.

Claire Yates

Job Title: Care Assistant

Joined: 2001

Claire has been a key member of the Hollyfields team since 2001 delivering excellent care to residents living with dementia.

Victoria Shine

Job Title: Care Assistant

Joined: 2023

Hi, my name is Victoria and I'm one of the care team here at Hollyfields. I love my role, being on hand to provide the care and continued safety and well-being our residents need.

May Weetman

Job Title: Care Assistant

Joined: 2019

My name is May I am a care assistant here at Hollyfields since Dec 2019.

Nick Woolf

Job Title: Care Assistant

Joined: 2023

My name is Nick I have been a care assistant here at Hollyfields since Jan 2023.

Elizabeth Ashton

Job Title: Care Assistant

Joined: 2022

Hi, my name is Elizabeth and I've been a member of the care team here at Hollyfields since 2022. I'm part of a fabulous team, all the staff here are so supportive. It's a great place to work and an honour to care for our residents.

Sarah Charles

Job Title: Care Assistant

Joined: 2015

My name is Sarah I have been a care assistant here at Hollyfields since Aug 2015.

David Breese

Job Title: Maintenance Assistant

Joined: 2023

Hello, my name is David and I joined the Hollyfields team in 2023. I spent 42 years as a roofer/builder and a further 10 years as a Caretaker for Hume St Medical Practice, I enjoy being busy, and happy to work in and outdoors of the home if I'm not decorating you might find me in the garden tending to our beautiful grounds.

Cheryl Lewis

Job Title: Head of Housekeeping

Joined: 2020

Hi, my name is Cheryl and I'm the Head of Housekeeping here at Hollyfields. I joined the team in March 2020 and absolutely loved caring for our resident's home environment. I'm passionate about their wellbeing, and ensuring they feel at home' at all times.

Becky Baynham

Job Title: Housekeeper

Joined: 2012

Hi, my name is Becky and I'm a member of the Housekeeping team here at Hollyfields. Our residents make me smile every day and it's a pleasure to support their ongoing well-being.

Elizabeth Mohan

Job Title: Housekeeper

Joined: 2022

Hello. My name is Elizabeth and I'm a member of the Housekeeping team here at Hollyfields care home. I've worked here since August 2022 and love my job, being able to provide a clean and safe environment for our residents is a pleasure and working in a home with such a fabulous atmosphere is a delight.

Barchester Hollyfields Care Home

Care Provided by Barchester Hollyfields Care Home

Good to Know

Funding & Fees Guide for Barchester Hollyfields Care Home

Facilities