Brindley Manor Nursing Home has a Review Score of 9.8 (9.826) out of 10, based on 58 reviews in the last 2 years. Over all time Brindley Manor Nursing Home has 114 reviews.
Review from Zoe J (Granddaughter of Resident) published on 10 March 2025
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Overall Experience
5.0 out of 5
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Review from Joanne B (Daughter of Resident) published on 3 March 2025
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5.0 out of 5
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Review from J L (Wife of Resident) published on 3 March 2025
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Overall Experience
5.0 out of 5
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Review from J C (Daughter of Resident) published on 1 February 2025
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Overall Experience
5.0 out of 5
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Review from Jane W (Niece of Resident) published on 27 December 2024
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Overall Experience
5.0 out of 5
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Review from T L (Husband of Resident) published on 16 December 2024
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Overall Experience
4.0 out of 5
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Review from Alaina S (Daughter of Resident) published on 14 December 2024
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5.0 out of 5
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Review from F M (Daughter of Resident) published on 14 December 2024
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Overall Experience
5.0 out of 5
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Review from Mark J (Son of Resident) published on 2 December 2024
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Overall Experience
5.0 out of 5
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Review from M H (Daughter of Resident) published on 2 December 2024
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Overall Experience
5.0 out of 5
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Review from Jane L (Relative of Resident) published on 28 November 2024
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Overall Experience
5.0 out of 5
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Review from J E (Son of Resident) published on 28 October 2024
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Overall Experience
5.0 out of 5
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Review from R C (Next of Kin) published on 17 October 2024
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Overall Experience
5.0 out of 5
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Review from Linda T (Cousin of Resident) published on 7 October 2024
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Overall Experience
5.0 out of 5
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Review from S L (Friend of Resident) published on 25 September 2024
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Overall Experience
5.0 out of 5
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Review from A T (Daughter of Resident) published on 9 September 2024
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Overall Experience
5.0 out of 5
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Review from Sharon C (Daughter of Resident) published on 7 August 2024
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Overall Experience
5.0 out of 5
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Review from S W (Son of Resident) published on 7 August 2024
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Overall Experience
5.0 out of 5
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Review from B B (Relative of Resident) published on 12 July 2024
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Overall Experience
4.0 out of 5
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Review from George S (Son of Resident) published on 28 June 2024
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Overall Experience
5.0 out of 5
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The Review Score of 9.8 (9.826) out of 10 for Brindley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Brindley Manor Nursing Home is calculated as follows: ( (567 Excellents x 5) + (93 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 672 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brindley Manor Nursing Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 58 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Aug 2023
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Job Title: Registered Manager
Joined: 2021
Jensy is the Registered Manager of Brindley Manor Nursing Home and is also a Registered Nurse with over 15 years of clinical experience. Previously she was the Deputy Manager of Grosvenor House Nursing Home which won care home.co.uk's prestigious award for Top 20 Best Nursing Home in the West Midlands for 5 years under her leadership.
Her experience and skills are essential to achieving our number 1 priority: that Brindley Manor Nursing Home is a place where we would want our own parents or grandparents to live. Jensy is passionate about providing high-quality care for our Residents and continually improving the services we offer.
Job Title: Deputy Manager
Joined: 2021
Mariamma started at Brindley Manor Nursing Home as a Nurse then became the Clinical Lead and most recently we were delighted to announce her appointment as the Deputy Manager. She has a wealth of nursing experience and her calm and caring manner in addition to her leadership skills mean she is a key member of the Brindley Manor team. She is a big part of our drive to continually improve and provide the highest quality of care to our Residents and improve clinical standards.
Job Title: Activities Coordinator
Joined: 2022
Blaise is an integral part of the Brindley Manor Nursing Home team providing activities for all our Residents based on their needs and personal wishes. She has an abundance of energy and enthusiasm and you can see by her interactions that she genuinely cares about all of our residents. It really is heartwarming to see residents respond so positively and happily to her patience and kindness as well as the activities she puts on. For example, her "Therapy" Pony has been an excellent addition to the home!
Job Title: Head Chef
Joined: 2020
I enjoy my job. I like devising new dishes and menus. I get great satisfaction out of seeing our residents enjoy their food with lots of flavour, texture, etc. and introducing residents to dishes that they may not have tried before.
It's nice being part of a team where we all look out for each other. And can work whilst being able to laugh, which in turn makes Brindley Manor a more relaxed, happy and calm home for the residents.
Job Title: Handyman
Joined: 2016
Mel's official title is "Handyman" but he is in many ways so much more! Mel makes sure the home is safe and is on hand to fix any issues. Residents and family will also interact with him as he loves to help with adding touches to Resident rooms so they become more personal spaces and more like a home away from home. That could be pictured on the walls or fitting a new TV! He is wonderfully cheerful with a lovely sense of humour that the Residents and Staff all appreciate.
