Brindley Manor Nursing Home

St Peter's Walk, Droitwich WR9 8EX
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9.8 114 Reviews
  • Brindley Manor Nursing Home, Droitwich
Brindley Manor nursing home in Droitwich offers residents a warm, relaxed and homely environment where their well-being and comfort is of utmost importance.

Everything that they do is underpinned by their philosophy of care, ensuring that all residents should be safe and comfortable and treated with respect and equality.

The friendly and experienced staff promote independence and each resident receives their own personalised care plan outlining their care requirements, preferences and wishes to give them choice in all aspects of their daily routine.

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Care Provided by Brindley Manor Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 49 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Spring View Healthcare Ltd
  • Person in charge
  • Jensy Paul (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brindley Manor Nursing Home Reviews (114)

Total of 114, showing 21-40
9.8

Brindley Manor Nursing Home has a Review Score of 9.8 (9.826) out of 10, based on 58 reviews in the last 2 years. Over all time Brindley Manor Nursing Home has 114 reviews.

Overall Experience

  • 95
  • 19
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Date Published

114
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Review from M C (Wife of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is bedbound and has been at Brindley Manor Nursing Home for eighteen months and has been kept free from bed sores. He is incontinent but kept very clean. Staff take time to talk to him and feed him. He has dementia but is spoken to with respect. His wishes are honoured that he does not wish
to be moved to see the activities/entertainment but they bring the petting dog to see him. We are always welcome to visit him.

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Review from Carol S (Sister of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Needs are all met. Staff are all very nice.
When we visit, we are made most welcome, it's like a family home feel, for all, which is wonderful.

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Review from Cassie P (Sister of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my sister at Brindley Manor Nursing Home today. She seemed very happy and content. All the staff were, very friendly and caring and I was very satisfied that my sister was receiving good quality care.

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Review from E M (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the staff from start to finish, my mum has dementia. My mum has been in Brindley Manor for 5 weeks after the main carer my dad was rushed into hospital and the previous care home I chose could not cope with her condition and was not allowed to stop there. After 1 phone call staff in the
office at Brindley Manor made arrangements for my mum to have an assessment and begin her respite care until my dad was able to have my mum home to care for her. The home allowed us to visit all the time, kept me up-to-date with any issues and was always greeted by staff when I visited by name. My mum was relaxed as much as she could be as a 72 with dementia. Great place, great staff and helped me when I needed the help the most.

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Review from T D (Grandson of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the standard of care and the passion the staff show for their work. They clearly care about the residents and have a family approach to them.

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Review from Sally S (Daughter-in-law of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were delighted to find Brindley Manor Nursing Home, the staff are excellent and caring.
The management is fantastic, we are kept well-informed.

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Review from A W (Son of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is at the moment in Brindley Manor. They are extremely caring and helpful to Mom. I think the actual home and staff are amazing.

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Review from Anna C (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Brindley Manor were very helpful and caring throughout the process of my dad going there in his final days. The facilities are excellent and it is a peaceful place. They made a very difficult situation as easy as possible and my dad passed away peacefully. I know he was comfortable there.

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Review from Bridget M (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean, Dad seems well looked after. The staff are friendly.

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Review from J R (Friend of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely kind and caring.
We needed an emergency respite, from the minute we came and looked around the staff have been nothing but helpful we can't thank them enough.
The rooms are clean and tidy, there are activities that residents can join in with if they would like.

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Review from K P (Husband of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my wife is receiving at Brindley Manor Nursing Home. All staff, including cleaners and admin staff, as well as the nurses are well trained and attentive to residents individual needs.

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Review from Ann O (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom has recently entered into the care of Brindley Manor.
From the start, the staff have made my Mom and us as a family very welcome and have accommodated my mom's needs and wishes.
The home is well-presented, clean, welcoming, well equipped and cared for.
All the staff are friendly, polite,
kind, attentive and always look very smart and presentable.
My mom's room is bright and airy and all equipment and areas are kept clean and well maintained.
My mom always kept clean and clean clothes and her dog gory maintained.
Meals are nice, very well thought out, fresh, hot, well-balanced, and good portions.
I have been kept informed of my mom's health condition, and changes in her health plans and health status, and feel that the home is supported by the Health Care Team fully.
After much apprehension about my Mom needing to enter a nursing home, I have felt very assured and pleased with the care my Mom and we as a family have received.

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Review from Jayne R (Niece of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All great, friendly, happy to do anything.

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Review from George M (Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brindley Manor Nursing Home is a wonderful place.
I find the staff are very friendly and smiling. They look after the residents with love and care. I felt a positive energy in the home.
I would recommend anyone who needs care and support.

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Review from W V (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Brindley Manor. Staff always so polite and helpful to myself and my mum who is a resident.

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Review from Marin N (Relative of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff caring and considerate, always helpful.

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Review from Sara F (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brindley Manor staff care for my mother as if she were their own family. They are always there for her, medical, personal and emotional needs. It isn't a nursing home, it's my mum's proper 'home' in every sense. We will never look elsewhere for Mum's care!

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Review from G H (Mother of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the staff as they seem kind and caring.
The menu choices are good, and the staff will offer alternatives if there is nothing my son likes.
His room is always clean, tidy and warm.
Management is very approachable and will deal with any problems or concerns I may have
promptly.
I am very happy with the care he is receiving.

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Review from Kevin J (Brother-in-law of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has made us feel very welcome since the day of admission. The staff are wonderful and nothing is too much trouble for them. Te detail to personal care is excellent and this gives a warm, homely feel to the atmosphere which has been so important to our relative as he continues his rehabilitation.

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Review from Brian H (Respite Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Food very good standard and appropriate for medical care.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Brindley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Brindley Manor Nursing Home is calculated as follows: ( (567 Excellents x 5) + (93 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 672 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brindley Manor Nursing Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 58 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Jensy

Jensy Paul

Job Title: Registered Manager

Joined: 2021

Jensy is the Registered Manager of Brindley Manor Nursing Home and is also a Registered Nurse with over 15 years of clinical experience. Previously she was the Deputy Manager of Grosvenor House Nursing Home which won care home.co.uk's prestigious award for Top 20 Best Nursing Home in the West Midlands for 5 years under her leadership.


Her experience and skills are essential to achieving our number 1 priority: that Brindley Manor Nursing Home is a place where we would want our own parents or grandparents to live. Jensy is passionate about providing high-quality care for our Residents and continually improving the services we offer.


Mariamma

Mariamma George

Job Title: Deputy Manager

Joined: 2021

Mariamma started at Brindley Manor Nursing Home as a Nurse then became the Clinical Lead and most recently we were delighted to announce her appointment as the Deputy Manager. She has a wealth of nursing experience and her calm and caring manner in addition to her leadership skills mean she is a key member of the Brindley Manor team. She is a big part of our drive to continually improve and provide the highest quality of care to our Residents and improve clinical standards.


Blaise

Blaise Osman

Job Title: Activities Coordinator

Joined: 2022

Blaise is an integral part of the Brindley Manor Nursing Home team providing activities for all our Residents based on their needs and personal wishes. She has an abundance of energy and enthusiasm and you can see by her interactions that she genuinely cares about all of our residents. It really is heartwarming to see residents respond so positively and happily to her patience and kindness as well as the activities she puts on. For example, her "Therapy" Pony has been an excellent addition to the home!


Julie

Julie Wagstaffe

Job Title: Head Chef

Joined: 2020

I enjoy my job. I like devising new dishes and menus. I get great satisfaction out of seeing our residents enjoy their food with lots of flavour, texture, etc. and introducing residents to dishes that they may not have tried before.


It's nice being part of a team where we all look out for each other. And can work whilst being able to laugh, which in turn makes Brindley Manor a more relaxed, happy and calm home for the residents.


Meldwyn

Meldwyn Mills

Job Title: Handyman

Joined: 2016

Mel's official title is "Handyman" but he is in many ways so much more! Mel makes sure the home is safe and is on hand to fix any issues. Residents and family will also interact with him as he loves to help with adding touches to Resident rooms so they become more personal spaces and more like a home away from home. That could be pictured on the walls or fitting a new TV! He is wonderfully cheerful with a lovely sense of humour that the Residents and Staff all appreciate.