Brindley Manor Nursing Home

St Peter's Walk, Droitwich WR9 8EX
Submit a Review
9.8 114 Reviews
  • Brindley Manor Nursing Home, Droitwich
Brindley Manor nursing home in Droitwich offers residents a warm, relaxed and homely environment where their well-being and comfort is of utmost importance.

Everything that they do is underpinned by their philosophy of care, ensuring that all residents should be safe and comfortable and treated with respect and equality.

The friendly and experienced staff promote independence and each resident receives their own personalised care plan outlining their care requirements, preferences and wishes to give them choice in all aspects of their daily routine.

Show Brindley Manor Nursing Home on the Map

Care Provided by Brindley Manor Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 49 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Spring View Healthcare Ltd
  • Person in charge
  • Jensy Paul (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brindley Manor Nursing Home Reviews (114)

Total of 114, showing 41-60
9.8

Brindley Manor Nursing Home has a Review Score of 9.8 (9.826) out of 10, based on 58 reviews in the last 2 years. Over all time Brindley Manor Nursing Home has 114 reviews.

Overall Experience

  • 95
  • 19
  • 0
  • 0
  • 0

Date Published

114
15
36
58
56

Review from Tracy T (Partner of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. So helpful, lovely staff, always there when you need them. Food is first class, myself and partner are very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Sister-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We're very pleased with Brindley Manor. The staff are very polite, welcoming and obliging. Nothing is too much trouble and they keep us updated regarding physio and well-being of our brother-in-law. The meals are excellent and plentiful. The rooms are very comfy and warm. We're grateful for the kitchen
facilities to make a drink and offer of biscuits, cereal and toast. Excellent care home, I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During Mum's stay until she passed, roughly 15 months, she was always well cared for, kept clean and her needs were met. Mum was very happy at Brindley Manor. Nurses kept me updated on any changes and staff were wonderfully kind, caring and compassionate. Rooms were clean and a happy atmosphere surrounded
the home. Activities and visits from singers or animals plus the therapy dog was always engaging along with regular parties held for residents. Staff were always welcoming no matter what time I visited and nothing was ever too much trouble for the staff. Knowing Mum was happy where she was and that she was well cared for made her passing a lot easier to deal with. I would highly recommend Brindley Manor to anyone. Thank you to all the staff, you are a wonderful team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with this care home and I’m so pleased my mum came here. The management and staff are very welcoming and friendly, it just feels like one big family. I can see she is well cared for. Thank you to everyone who takes care of Mum as I know she can be stubborn most of the time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa W (Daughter of Resident) published on 29 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since June 2023. The home itself is clean and is being updated with new furnishings. The staff are all helpful and work hard.
I feel the home would benefit from more staff, especially in the evenings and weekends. Personally, I do not feel there is enough staff to manage
the number of residents. There are difficulties with the language barrier with some of the nursing/caring staff. This can make communication difficult and frustrating for the residents.
The equipment in the home to manoeuvre residents to the bathroom is available but is shared between three floors and this can cause frustration. For example, when a resident needs the bathroom they may have to wait up to 45 mins because equipment is not available for staff to use so accidents occur.
The food appears to be okay but again the lack of staff can mean that those residents that need help with eating are left relying on relatives to feed them. However, relatives can't be there daily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony G (Friend of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited with a patient to assess his suitability. We were both blown away by the space, the quality of the environment and the caring and attentive attitude of the staff. The patient was so keen that he was admitted the next day. I have now visited four times, and each time, I have been impressed by
the standard of the accommodation and staff care. There is a lovely member of staff who helps patients communicate and organise activities. I think it also benefits from a large part of the building being purpose-built.
I am very impressed, and I have recommended Brindley Manor to several friends and professional colleagues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Niece of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old uncle was transferred from hospital for end-of-life care. We didn't choose the home, he was automatically transferred there but what a blessing that was. From the moment he arrived, the communication was excellent and he was treated with the highest level of care, dignity and genuine
compassion. All of the staff at Brindley Manor Nursing Home are wonderful, from the office to the senior nurses to the care staff. They made a difficult time so much more bearable and I can never thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K M (Granddaughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has recently moved into Brindley Manor as she now requires additional care due to having dementia.
The staff are wonderful, friendly, caring and welcoming to residents and their families.
There are different activities that residents can join in with each day, ranging from the therapy dog
coming into singing to a pantomime, exercise to music and crafts.
The home is clean and well-maintained, and redecoration of one of the lounges is currently taking place.
Nothing is too much trouble for the staff, and they keep us updated on how my nana has been each time we visit and have telephoned us to check that we are happy with the care and if there is anything we would like to know or that they could do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy I (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly and comfortable.
Lots of activities for those who wish to take part.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda P (Niece of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a friendly welcome at the door, and everywhere is clean and bright. The staff on duty are very attentive and approachable. My uncle is happy and settled here. He has choices, looks great and is in fine form whenever I visit. Massive credit, and thanks to all the team at Brindley!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley C (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my mother was moved to Brindley Manor Nursing Home from hospital for end-of-life care, I could not wish for a better home for her. I was notified by them of my mother's arrival and kept informed of how she was until I went to visit her. Communication from them was excellent. The staff
were friendly, always there for me with a smile on their faces. The rooms are very clean with up-to-date decor. Although it had been my mother's wish to stay at home, she said she was happy and content to be at Brindley Manor because of the staff and care she received. As a family, I can't thank them enough for their care and support that they gave us right up until her death.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris B (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been cared for at Brindley for several months. The home appears to be well managed and maintains good levels of communication with excellent record keeping. The staff seem very caring and attentive, and a local doctor maintains regular contact. The home looks well-maintained and is nicely
decorated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura J (Daughter-in-law of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, attentive staff. Well-kept premises. Dad is clean and tidy and his room too. Bed always clean despite personal issues. Good, helpful office staff, very accessible. Always available on telephone to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G K (Son of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is well-run and the care costs are reasonable. The staff are very caring and empathetic and adhere to good practice guidelines. Relatives are well-informed regards to resident well-being/progress or deterioration. I have been more than happy with the care my parents have received to date
and I would not hesitate to recommend Brindley Manor Nursing Home to friends!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel M (Daughter-in-law of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed with the care and attention shown to all of the residents that I've witnessed.
My mother in law is quite challenging and the staff manage her brilliantly and engage her with activities that she loves.
All of the staff are fabulous, and they all know each resident by name, even
the maintenance and laundry staff.
My mother in law is cared for with dignity and compassion.
We're so grateful to the team at Brindley Manor Nursing Home for keeping her safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce J (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only praise the service provided. My mum had excellent care and all the staff were very caring. We are told of any changes in Mum's health. Her room is always clean and tidy and she was always kept clean and well dressed. Thank goodness for Brindley Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian J (Wife of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff kind and very helpful. My husband is well cared for and shares jokes and banter with the staff and seems contented of which makes me very reassured. The food is excellent and he enjoys his meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Great-grandson of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the staff as they were extremely welcoming and friendly and seem to genuinely care for the residents. There was also a wonderful atmosphere throughout the home and the living conditions were far better than expected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Wife of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was recently cared for with kind thoughtfulness. The staff paid attention to both our needs. They showed a lovely caring attitude which helped in the family's grief.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian K (Son of Resident) published on 25 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Brindley Manor since January 2020. All through this time, he has received loving care from all of his carers. During his early time here, his dementia caused him sometimes to be an awkward resident. The staff were always understanding and always cared for him in a very
professional manner. I have felt there is very much an atmosphere of one big family. I would have no hesitation in recommending Brindley Manor for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Brindley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Brindley Manor Nursing Home is calculated as follows: ( (567 Excellents x 5) + (93 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 672 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brindley Manor Nursing Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 58 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Jensy

Jensy Paul

Job Title: Registered Manager

Joined: 2021

Jensy is the Registered Manager of Brindley Manor Nursing Home and is also a Registered Nurse with over 15 years of clinical experience. Previously she was the Deputy Manager of Grosvenor House Nursing Home which won care home.co.uk's prestigious award for Top 20 Best Nursing Home in the West Midlands for 5 years under her leadership.


Her experience and skills are essential to achieving our number 1 priority: that Brindley Manor Nursing Home is a place where we would want our own parents or grandparents to live. Jensy is passionate about providing high-quality care for our Residents and continually improving the services we offer.


Mariamma

Mariamma George

Job Title: Deputy Manager

Joined: 2021

Mariamma started at Brindley Manor Nursing Home as a Nurse then became the Clinical Lead and most recently we were delighted to announce her appointment as the Deputy Manager. She has a wealth of nursing experience and her calm and caring manner in addition to her leadership skills mean she is a key member of the Brindley Manor team. She is a big part of our drive to continually improve and provide the highest quality of care to our Residents and improve clinical standards.


Blaise

Blaise Osman

Job Title: Activities Coordinator

Joined: 2022

Blaise is an integral part of the Brindley Manor Nursing Home team providing activities for all our Residents based on their needs and personal wishes. She has an abundance of energy and enthusiasm and you can see by her interactions that she genuinely cares about all of our residents. It really is heartwarming to see residents respond so positively and happily to her patience and kindness as well as the activities she puts on. For example, her "Therapy" Pony has been an excellent addition to the home!


Julie

Julie Wagstaffe

Job Title: Head Chef

Joined: 2020

I enjoy my job. I like devising new dishes and menus. I get great satisfaction out of seeing our residents enjoy their food with lots of flavour, texture, etc. and introducing residents to dishes that they may not have tried before.


It's nice being part of a team where we all look out for each other. And can work whilst being able to laugh, which in turn makes Brindley Manor a more relaxed, happy and calm home for the residents.


Meldwyn

Meldwyn Mills

Job Title: Handyman

Joined: 2016

Mel's official title is "Handyman" but he is in many ways so much more! Mel makes sure the home is safe and is on hand to fix any issues. Residents and family will also interact with him as he loves to help with adding touches to Resident rooms so they become more personal spaces and more like a home away from home. That could be pictured on the walls or fitting a new TV! He is wonderfully cheerful with a lovely sense of humour that the Residents and Staff all appreciate.