Review from Steven W (Son of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience

Would just like to say thank you for how you looked after my dad and step mum, while in your care. The staff were magnificent in looking after them. The home itself may need a bit more TLC, but it's made up by your team! Both Dad and step mum wanted to have their last days together at home. Their leaving

you is no reflection on the home, it was just their wish to go home.

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Review from Jane G (Daughter of Resident) published on 2 May 2022
Submitted via Website • Report

Overall Experience

My Mom was cared for at Brindley Manor in March this year. The care she received was of a very high standard, Mom was treated with kindness and dignity by all the staff.
All my family were welcomed into the home each time we visited, nothing was ever too much trouble and the Carers always had time

to talk to us and update us on how Mom had been that day.
I am really grateful to Brindley Manor and all its staff for the care my Mom received.

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Review from Jeremy D (Son of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience

My mother came to live here in 2015 and the home became Brindley Manor Nursing Home a couple of years ago. In general, the home is run well, with clear communication and the facilities are good. The home is always clean and tidy with regular activities. The standout, however, is the staff. An incredible

group of people committed to their work and to the care of those under their charge. During the Covid-19 period, there were minimal outbreaks and the fact that my mother, as frail as she was did not contract the disease is a testimony to the efforts of staff and management, whilst they also went out of their way to accommodate family visits and make contact as far as possible. The respect, care and love they showed to my mother and to the whole family over the term of my mother's stay was like extended family. Mum was from time to time quite ill and then would be bouncing back and I suspect often, this was due to the care of those around her. When she finally passed, the sensitivity of the team was clear and comforting. Thank you!

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Review from Beverley K (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience

I find Brindley Manor Nursing Home to be of a very high standard. Staff are efficient/well informed and professional. Manager and admin office staff are extremely professional and supportive. I would highly recommend the home to anyone.

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Review from M M (Next of Kin) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and welcoming. I have had lots of questions about things, and I have always had satisfactory replies. It's very clean and relaxing too.

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Review from June S (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience

My mom came to Brindley Manor Nursing Home in March of this year as she required twenty-four-hour nursing care. From the moment she went in we were greeted by friendly staff. I can only say she has received the highest care possible and treated with respect and dignity of which she deserved. All staff

have been wonderful from management to carers, cleaners, everybody. I shall always be truly grateful to Brindley Manor for looking after my mom.

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Review from Chris D (Son of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience

Truly excellent throughout my mum's six years at Brindley Manor (previously St Johns) Care Home.
The dedication and kindness of the staff, their delivery of high standard holistic care and an obvious determination to do a first-class job, was evident every single day. As an NHS healthcare professional

myself, it was a great comfort to have confidence that Mum was being cared for to such a high standard. Never, in six years, was anything too much trouble. The management team were clearly fully engaged in the resident's day-to-day life, providing accurate, up-to-date information and advice, with compassion and understanding. The entire Care Home, 'root and branch', were exceptional.

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Review from Linda R (Daughter-in-law of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience

A lovely, clean and pleasant home. The staff, without exception, made my mother-in-law stay comfortable in a lovely, safe environment and treated her with kindness and compassion right up until the end of her life.

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Review from Dee M (Friend of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience

A good friend moved into the home after a long stay in hospital and was deemed as unsafe to be home alone.
My friend has been in the home since July 2021.
Brinley Manor has done a marvellous job with my good friend, over the last 8 months. She was very unwell when she first arrived, and her behaviour

could be very challenging. The staff have shown her great understanding, patience and empathy, and their focus has been and continues to be maintaining her dignity. The food is also excellent, as are the activities and entertainment.
The home is also very clean and comfortable. The staff are very friendly and helpful. The staff are always very welcoming. Admin works well and is customer-focused. All in all first-class, Keep it up.
I highly recommend the establishment.

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Review from J K (Daughter of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience

My mother has advanced dementia. From my first contact with Brindley Manor, I felt reassured and confident that they could meet her needs. She is treated with respect and dignity. Every staff member is caring and professional. The staff looks after me too. I feel listened to. This home is excellent.

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Review from Alison W (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience

My mother is currently a resident at Brindley Manor Nursing Home having been transferred there when her previous home closed. From the moment she arrived her care has been wonderful. The staff have been incredibly caring and professional throughout and put my mind at ease. My mother has a beautiful

room and a lovely view out to the garden and she looks comfortable and relaxed. The administrative team are very friendly and helpful.

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Review from Sally F (Daughter of Resident) published on 22 December 2021
Submitted via Website • Report

Overall Experience

My Dad has sadly passed away, with his last few weeks being cared for by the most amazing team. Nothing was ever too much trouble, with Dad's best interests always being at the centre of all decisions. Somehow the team combined all the Covid safety restrictions with a warm and welcoming environment

for us as a family. We will be forever grateful that Dad was with the two of us at his actual passing. This was made very peaceful and personal as well as being a true privilege for us.

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Review from H S (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience

My mother is in a bed to assess. The staff are very friendly and kind to her. One particular carer goes over and above to help her which we very much appreciate. Any requests we may have are always dealt with swiftly. The only thing I would feel happier about is given my mother is in a vulnerable situation,

I would feel happier knowing there was CCTV or this outside and in the home...

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Review from G W (Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience

Cleanliness is excellent. Personal care with care and dignity. Food out of this world! Staff all lovely and friendly, and willing to help. Nurses fully understand my medical needs and have pain relief fully under control.

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Review from Lesley C (Daughter of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience

Dad went in for two weeks of respite care (at short notice) and we couldn't be more pleased of the service we received and the treatment that dad had. Everyone we came into contact with was so invested in their respective jobs and genuinely interested in my dad. He loved his time their and isn't phased

by going back again today n a few weeks, in fact he is looking forward to it. Thank you to anyone who looked after my dad David (room 15)... you were all brilliant.

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Review from S W (Daughter of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience

Mum was admitted to the home for end-of-life care. She was only there for three days but in that time was treated with compassion and cared for as we wished.

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Review from Frances L (Friend of Resident) published on 18 October 2021
Submitted via Website • Report

Overall Experience

Very pleased with the care shown to my very dear friend who was going through a tough time. It was a difficult adjustment for us all but the staff were wonderful and made sure we were made welcome and comfortable.

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Review from T J (Son of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Brindley Manor since November 2020, obviously, things were different, to begin with, due to Covid but the staff were very helpful during this difficult time since the change over of ownership. There has been maintenance work carried out and the new management always

make a point of asking if we are happy with the care facilities provided, also the appointment of an activities organiser has been a great asset.

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Review from Colin R (Son of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience

Mum is in this home after a stroke. She is progressing well considering her age. The home is clean, the staff are very attentive, security and safety are good. The rooms are very nicely appointed with en-suite facilities. It is a safe caring environment for the elderly and less able. There are activities,

but mum is not able to really join in due to her condition.

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Review from Tracey E (Daughter of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience

My first experience with a nursing home and I couldn’t be more pleased!
Wonderful caring staff….excellent food..beautiful rooms in a beautiful building in a great location.
Management and staff are helpful and efficient, the home is immaculately clean and has a lovely atmosphere.
Would strongly recommend

it to anyone who has a family member requiring care.

Five stars….would give six if I could!….

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Brindley Manor Nursing Home

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