What types of Care is The Lawns registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Lawns provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at The Lawns?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lawns to the centre of Worcester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

The Lawns care home, Main Road, Kempsey, Worcester, Worcestershire WR5 3NF

Review from Victoria S (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience

My mom came into The Lawns in November 2024 due to failing sight. The home and staff have bent over backwards to accommodate Mom's issues as she also has a complication called Charles Bonnett Syndrome. After 3 room moves we got a room that is perfect for Mom. All the staff, including housekeepers and

catering have learnt about Mom's issues so they can support her better.
I couldn't ask for better for Mom.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review, I will pass your comments on to the team

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Review from S H (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience

We were lucky enough to have Mum transferred to The Lawns from the hospital, where she had been for 2 weeks in a tiny room. She was told there was nothing that could be done to cure her. And she was end of life.
From the moment Mum went to The Lawns, she looked so much more comfortable. Her room was

bright and cheerful, clean and tidy. Mum was treated wonderfully. All the staff showed so much care and attention to Mum, giving me and my siblings a relief knowing when we left Mum she was so well cared for. Mum was very aware of what was happening and what was going to happen. Mum was kept clean and fresh and every bit of dignity was given to her. Mum was treated with so much care and compassion, right to the end. Can't thank the manager and her wonderful staff enough, as they helped us through saying goodbye to our Mum a little easier.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your lovely comprehensive review of the Lawns I will pass your comments onto the team who care for your mum, Melanie.

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Review from Jane F (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months, he

has been able to sit in a chair with the other residents, have a shower instead of bed bath, eat meals at the dining room table and have amazing social interaction from the team of staff and residents. His room is like a hotel room. Beautifully furnished for his personal belongings, TV on the wall and everything he could possibly need. The lawns is professionally and carefully run and the team led by Mel are incredible. I havn't seen dad so happy and content for a long time and its all due to his care received by this amazing Nursing Home. Thank you.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review. I will pass your comments to the team.

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Review from Enid S (Wife of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

I am relieved and very grateful that my husband is cared for in The Lawns. He is well looked after by both nurses, carers and all the staff. We both appreciate the effort that goes into all the events to give the residents entertainment.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review, I will ensure to pass your positive comments onto the team.

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Review from C Q (Friend of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything else.

Cannot fault the staff for all their kindness and support.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review we were all very fond of your relative and pleased you were happy with the care we provided.

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Review from E G (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience

My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about his

passions. He was always treated with kindness and he experienced a dignified and respectful end to his long life.

Reply from Melanie Dawson, Manager at The Lawns

Your dad was an incredible man and I enjoyed our chats about Rugby and Cricket - thank you for your lovely review.

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Review from S S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience

The care and support offered to my relative was kind, compassionate and caring. They were well aware of Mum's needs and wishes, and always ensured her voice was heard. Staff were excellent in anticipating needs and there was a very varied activity programme that was always very good humoured and creative.

Mum very much enjoyed her stay there.

Reply from Melanie Dawson, Manager at The Lawns

Thanks for the lovely review, your mum was a really kind and lovely person who made every one of us laugh.

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Review from Sue F (Daughter of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience

After nearly 2 years living in The Lawns my mum sadly passed away 11 days ago. The care and loving she received during her time there was second to none with attention to detail by each and every team. The emotions when your loved one passes are extreme and the process itself tough, The Lawns made this

as easy as possible. They treated Mum as a person and dealt with her in a dignified, respectful, caring and kindly manner and looked after my sister and I throughout what was a very difficult day allowing us time to be with Mum and helping wherever they could. The care home manager has kept in regular touch ever since helping us with arrangements, registering Mum's death on our behalf and answering every question we have had. Thank you so much all of you for everything you have done for Mum and for us over the past few years we really felt part of the Lawns family. This is a wonderful place to spend your final years.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for such a lovely review, your kind words will be appreciated by the whole team, we will miss your mum, a lady to the end and you are both a credit to her and I know you are very much loved.

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Review from Sandy E (Husband of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience

I am most grateful for the love, care and attention my wife received during her two-year stay. Nothing was ever too much trouble. The staff in particular show great kindness. It was notable that I was always greeted by name whenever I visited. This is a large enterprise but it is run like a family unit.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for the review and your kind words you wife was much loved.

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Review from D S (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience

Professional caring and highly competent. They absolutely know what they are doing and are good at it. Well run and has a very team-driven atmosphere.
Always willing to answer questions. Very peaceful environment for those who need that, with a hive of activity for those who want and are able to get

involved in the many activities offered.
They have been extremely caring of my mother, treating her with kindness, respect, and dignity. I particularly like the computer-based reporting system that can be remotely accessed for updates on the resident.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for the lovely review you have provided, I will pass these comments to the team as I know they will appreciate your kind words.

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Review from S P (Cousin of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience

My Cousin for whom I have POA has been a Resident at The Lawns for over four years. Throughout that time she has been cared for well and her health issues are handled with dexterity and proficiency. I live over 200 miles from Kempsey but have confidence that she is in safe hands.
When visiting we have

been met with courteous and friendly staff, who go about the building and duties in a professional and dedicated way.
My cousin considers The Lawns to be her home and I am happy that she is a resident there.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your lovely review - I will pass your comments to the team.

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Review from Jeff S (Next of Kin) published on 17 September 2024
Submitted via Website • Report

Overall Experience

My father has been at the care home for 17 months. Has received excellent care. Facilities and staff are first class. His room meets all his needs. Staff go out of their way to help and cannot be faulted. Thank you.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your kind review - I will pass your comments onto the team.

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Review from P K (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

Great home, lovely warm feel with great caring staff and nothing is 'too much trouble'. The manager is always available and very helpful and supportive of both my resident father and also my aged mother who still lives at home.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review. I will pass your comments onto the team.

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Review from Lesley C (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

The effort put into the entertainment for the residents is outstanding. Over and above the necessary good and friendly care. I am impressed with the dedication of the team to keep the resident's minds alive and working.

Reply from Melanie Dawson, Manager at The Lawns

People often forget that activities take a huge effort - thank you for the review, and I will pass your comments on to the team.

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Review from D R (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

The Lawns provides a safe, happy place for my mother to live in. The care from all members of staff is outstanding, no faults whatsoever. The management team works hard with their colleagues and is always around and available if you need them.
Whilst our loved ones don't want to be in a care home,

I am able to relax in the knowledge that I have chosen the right home for her to live in.
Meals are very good, medication is monitored and administered accurately, and activities are varied and seasonal. Families can be involved if they wish to do so.
The rooms are spacious, well-furnished and clean.
The online portal scheme is so helpful and any messages through this system are answered in a timely manner, with relevant action taken if necessary.
I wouldn't hesitate to recommend The Lawns.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review; I will pass your kind words on to the team, who I know will appreciate your time to complete the review.

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Review from Linda B (Sister-in-law of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

Excellent care given to my sister-in-law who is on palliative care. When she was admitted to The Lawns, she wasn't eating at all and had lost a considerable amount of weight. Since being in the wonderful care of the nurses and carers at the home, she is eating and drinking well and now putting on weight,

which is fantastic. The care she receives is excellent, and I would have no hesitation in recommending this home for respite, residential or palliative care. Well done.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your review; I will pass your lovely comments on to the team.

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Review from H S (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

This is the care home where you'd want your loved one to live. All the staff are lovely, friendly and professional. They go over and above to look after the residents, seeking their feedback and making little improvements on an individual basis to improve the quality of life. The activities are varied

and engaging and the special events make all the difference to the residents - the lifestyle team are amazing.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your review; I will pass your lovely comments on to the team.

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Review from Wendy P (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

Mum has, within the past few months, had to be moved upstairs to the nursing floor of The Lawns due to the gradual deterioration of her health. It was difficult for me to accept this change, however, the staff on the nursing floor are absolutely amazing. Mum has settled down well despite becoming more

and more reliant on the staff for her everyday needs. The standard of care is excellent, and the staff are just beyond amazing for their warmth, care and how much they do for each and every resident. I come away from seeing Mum knowing that she is in excellent hands and being cared for with kindness, and I want to thank each and every member of staff for what they do, every single day.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review; I will pass your lovely comments on to the team, looking after your mum is a pleasure.

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Review from John R (Cousin of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

The Lawns care home is run by a superbly organised, professional and dedicated manager as well as staff. My cousin has been delighted to live there and made many friends over the last three years. She has enjoyed taking part in varied activities offered on a daily basis. The accommodation and general

living areas are superb and spotless. As relatives and friends paying a visit, we are always welcomed and delighted to see us. I can highly recommend it.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your review; I will pass your lovely comments on to the team.

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Review from Susan B (Daughter-in-law of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

After 5 weeks spent in hospital, we were lucky enough to secure a place at The Lawns for my mother-in-law. From her arrival, she was welcomed by all the staff and settled much better than I was expecting. It is such a warm and friendly home where nothing seems too much trouble. She has become more sociable

than I've seen her in many years, all thanks to the fantastic staff. I no longer have to worry about her being on her own at home, home is now The Lawns, and we could not have found anywhere better for her.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your kind review; I will pass your lovely comments on to the team, who I know will appreciate every word.

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