Rashwood Care Home

Wychbold, Droitwich WR9 0BP
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9.9 61 Reviews
  • Rashwood Care Home, Droitwich
Set amidst the picturesque Worcestershire countryside, Rashwood is a elegant home known for its warmth and community spirit. With 53 comfortable rooms, the home provides exceptional residential, nursing an palliative care, alongside short stay and respite care options. Rashwood’s stunning grounds include beautifully landscaped gardens and quiet seating areas that offer residents a peaceful retreat. Well-furnished interiors and a licensed bar add to the home's atmosphere. Social interaction is at the heart of life here, with a varied activities calendar including gardening, live entertainment, and local excursions. Mealtimes are a celebration of fine dining, with seasonal and celebratory menus created to delight. The dedicated team ensures that every resident experiences the love, laughter, and care that make Rashwood truly special.

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Care Provided by Rashwood Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Catherine Lines (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Rashwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Nursing Care from £1,995
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Nursing Care from £2,095

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care.
  • (these prices are only a guideline, please contact Rashwood Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome


  • Parking

  • On site parking available


Rashwood Care Home Reviews (61)

Total of 61, showing 1-20
9.9

Rashwood Care Home has a Review Score of 9.9 (9.881) out of 10, based on 18 reviews in the last 2 years. Over all time Rashwood Care Home has 61 reviews.

Overall Experience

  • 57
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Date Published

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Review from Gary D (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rashwood Care Home is a very friendly and high quality home. From our first contact with the home until the day my mother returned to her own home we were always made very welcome by all the staff, in whatever capacity they were working. Nothing is too much trouble whether you are a resident or a visitor.
The standard of care is high including the nursing care an the friendliness is genuine. Thank you to all the staff who made my mother's stay so enjoyable, I'm sorry that I can't remember all of your names.

Reply from Catherine Lines, General Manager at Rashwood Care Home

Thank you for this lovely review, it was lovely to meet you and your mother and we hope after her stay with us she continues to make great progress. Thank you


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Review from David E (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital to Rashwood for end-of-life care back in March 2024. She was very poorly when she was admitted. Due to the love and care that Mom has received at Rashwood she has clearly thrived and is very happy where she is. Rashwood offers many activities to residents which
is fantastic for interaction with others. The gardens are beautiful so during decent weather it's lovely to walk around the grounds and appreciate how well they are kept. All of the staff are very caring and there is nothing that is ever too much trouble to ask for. I would highly recommend Rashwood to anyone looking for a nursing/care home for their loved one.

Reply from Catherine Lines, General Manager at Rashwood Care Home

Thank you so much for your generous review, we are very proud of how the team and our environment allow our residents to flourish.


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Review from Virginia H (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom and dad are residents at Rashwood. There is a lovely friendly atmosphere at all times. They both receive excellent care. The entertainment team does an excellent job of arranging activities and they both enjoy their meals. I would highly recommend Rashwood Care Home.

Reply from Catherine Lines, General Manager at Rashwood Care Home

Thank you for taking the time to post this lovely review, we enjoy caring for your mother and father and for all the support you give to our staff.


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Review from Mark B (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home in every way, but particularly on account of the quality of care provided. I cannot recommend Rashwood highly enough and I have had experience of many care homes within the Worcestershire region.

Reply from Catherine Lines, General Manager at Rashwood Care Home

Thank you for this outstanding compliment, it is very much appreciated.


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Review from J M (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two weeks ago my mom was diagnosed in hospital with a totally unexpected illness and we rapidly had to find somewhere as local as possible that would offer her the best possible end-of-life care for the very short time she had left. Rashwood fitted the bill 100%. From the minute we stepped through the
door to view its suitability to the few days later when we left after Mom sadly passed away we were all treated with the utmost care, respect and compassion. Every single member of staff was kind and supportive with nothing too much trouble. My brother, my husband and I stayed with Mom for most of the four days she was there, taking advantage of the offer of their visitor's accommodation to take turns to get a couple of hours sleep. Everything was made as easy as possible for us to be with our mom. Sadly, she didn't have the privilege of accessing the wonderful, immaculate gardens or the facilities offered to other more able residents but what she did receive could not have been better.

Reply from Catherine Lines, Clinical Director at Rashwood Care Home

Thank you so much for choosing Rashwood for the last few days with your mom. We are reassured that you and your mom felt supported and safe and that the staff were providing the kindest, empathetic care for you all. Our condolences again for your loss.


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Review from Eloise C (Granddaughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are so lovely and do their utmost to help my nan. Her health as well as her mental health has come so far since being here and it’s all down to those guys. They really do everything they can to help!

Reply from Anna Boyes, Marketing Director at Rashwood Care Home

Thank you for taking the time to leave Rashwood a review and for your kind words.


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Review from Julia B (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Rashwood Care Home in November last year. He is settling in really well. The staff are lovely. They are very caring and take into consideration Dad's likes and dislikes. Any problems are dealt with quickly and efficiently. The home is always kept clean and his room is bright and
airy with a lovely view over the garden and countryside.
The activities that are laid on are many and varied- thanks to three staff members. Visitors are always made to feel welcome.
The manager and the management team are approachable and great to deal with, answering queries and solving problems.
Overall we are very happy with this lovely home and Dad's care. I would definitely recommend Rashwood Care Home.

Reply from Anna Boyes, Marketing Director at Rashwood Care Home

Thank you for kindly taking the time to leave a review for Rashwood. I am pleased your Dad has settled well and is enjoying the activities and gardens, we are pleased to have him with us at Rashwood.


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Review from Tessa C (Wife of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Rashwood since the beginning of October 2023. He settled very quickly and declared he was happy and contented and there were some very "nice" staff. He is confined to bed and so cannot benefit much from the interesting programme of activities. He has valued visits from the Vicar.
All the staff have been friendly to family and friends and we have felt welcome. I regret that there are not more opportunities for my husband to be moved to a chair or even other parts of the building.

Reply from Sharon Quigley, GM at Rashwood Care Home

Thank you for your comment, I will ensure that the activities team visit your husband on a regular basis.


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Review from Alison S (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents at Rashwood for several years, my mother is still a resident and feels very much at home there. We live in Scotland so it is a great comfort to know our loved one is happy and so well looked after. I couldn't speak more highly of the staff, activities and food. Every effort
is made to accommodate the needs of the individual. In summary, I would hope to have a 'Rashwood' myself if it ever became necessary!

Reply from Sharon Quigley, GM at Rashwood Care Home

Thank you for your kind words. I will pass these onto the staff.


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Review from Beverley W (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Rashwood since December 2019 following a stroke resulting in weakness on one side and severe speech impairment. The nursing staff and carers have always treated her with love, care, dignity and respect. In return, she displays a great fondness towards them.
She has
been bed-bound for a while now, resulting in finding it difficult to socialise with other residents or partake in group activities, but she has enjoyed a visit to a local playgroup and does have one-to-one sessions in her room. She has also been taken for walks around the gardens with members of the social team.
Mum celebrated her 100th birthday last February and the staff went out of their way to make the day special and memorable for her and the wider family.
Everyone at Rashwood is friendly and welcoming towards all visitors and family members. You’re made to feel as though you and your loved one are part of a wider family and it is much appreciated.

Reply from Sharon Quigley, GM at Rashwood Care Home

Your mom is a pleasure to have to have here at Rashwood. I am pleased to hear that you all feel like family because this is what you are to Rashwood.


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Review from L C (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after very well when she went in for palliative care all the staff were first class. Food was a good choice and presented very well the carers were very considerate and caring and the final day was very respectful all the the staff lined up for Mum's exit, lovely gesture.

Reply from Sharon Quigley, G M at Rashwood Care Home

Thank you for your kind comments. We welcomed your mother into our home and we always say 'goodbye' on their leaving.


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Review from Janet C (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but praise for every aspect of my mother’s care. She is happy and content and enjoys the company of other residents and staff. The atmosphere for visiting family is always friendly and we feel like we are welcome whenever we visit.

Reply from anna boyes, Marketing Director at Rashwood Care Home

Thank you for kindly taking the time to leave Rashwood a review, it is much appreciated


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Review from D H (Friend of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience now is of two patients and their care for both of a high standard.
Staff are friendly, helpful, kind and caring.
Rashwood to the best of my knowledge has always had a high standard.
As a visitor, I have always been treated with a welcome, smile and respect.

Reply from anna boyes, Marketing Director at Rashwood Care Home

Thank you for kindly taking the time to leave Rashwood a lovely review, it is much appreciated.


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Review from Angela T (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Rashwood Care Home since February 2021. The kindness, care and courtesy shown to Mum during her time there has been amazing.
Mum said she felt safe at Rashwood.
The home is always fresh, clean, beautifully presented and very welcoming to visitors.
However, when
it came to Mum's recent end-of-life care, Rashwood came into a league of its own!
The care and professionalism were exemplary and this extended to the care and consideration given to my sister and myself too.
Thank you to absolutely everyone on the staff at Rashwood and also to visiting staff too, especially the reverend.
Rashwood is a very special place, long may it continue to provide such exemplary care and service.

Reply from Anna Boyes, Marketing Director at Rashwood Care Home

Angela, thank you so much for your lovely review for Rashwood and for kindly taking the time to submit it, we very much appreciate it.


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Review from C P (Wife of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were met with such kindness and compassion at Rashwood.
The staff looked after us so well.
My husband's needs were dealt with with dignity and care.

Reply from anna boyes, Marketing Director at Rashwood Care Home

Thank you for taking the time to submit a review for Rashwood and for your kind comments.


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Review from Rachel A (Daughter of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Rashwood Care Home for only two weeks for her end of life care. I can truly say her care was nothing but amazing and the staff were wonderful, not only to Mum, but to us as a family. Their care and attention was second to none. Thank you Rashwood.

Reply from Sharon Quigley, GM at Rashwood Care Home

Thank you for your kind words, I will ensure the staff are made aware of your comments.


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Review from Naomi S (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at end of life and spent her last 2 weeks at Rashwood Care Home and I couldn’t fault the care and attention that my mum received during that time. The nurses and carers were amazing and couldn’t do enough not just for my mum but also for us as a family. “Thank you” Rashwood care team and
management, you are all amazing.

Reply from Sharon Quigley, GM at Rashwood Care Home

We are pleased we were able to support you as a family and your mother at this very difficult time.


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Review from Fiona A (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Rashwood Care Home initially for respite and decided to stay. It was a difficult decision for her, and she often rejected help, but staff were always patient and attentive and she knew how lucky she was to be provided with both beautiful surroundings and such high quality care. Since
September 2022, when she became bedridden through illness and required both oxygen and nursing on the Pink Wing, its staff were dedicated to providing for her needs and carers would often try her with several breakfast choices as her appetite declined for example, while those who had known her from Green wing would chat with her on their own time. Moreover, they have been so supportive of Mum’s family too and I cannot thank them enough. In her last weeks they kept us connected and I’m certain that Mum lived as long as she did because of the meticulous standards of their care. They knew her and appreciated her for all her feistiness - for which I am very grateful.

Reply from Sharon Quigley, GM at Rashwood Care Home

Thank you for your kind words. You are always welcome to visit us at Rashwood.


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Review from K H (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Rashwood Care Home for nearly 5 years. I cannot speak more highly of the care and compassion she received in this time. The staff from the manager down to the wonderful carers was the best she could have had in a 5-star hotel. We felt she was safe and extremely well cared
for. We could not speak more highly of the care she received.

Reply from Sharon Quigley, GM at Rashwood Care Home

Thank you. I will pass these comments on to the staff.


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Review from Anne R (Power of Attorney of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home looked after my aunt extremely well. The hygiene was excellent, and the cuisine was first class too. All the staff were caring, friendly and professional. Alarm calls were answered very promptly.
The surroundings are beautiful. Residents are able to feed the birds and watch the wildlife
as well as admire the peacocks, so tame they would eat from your hand.

Reply from Sharon Quigley, GM (interim) at Rashwood Care Home

Thank you. I will ensure that the staff are made aware of your comments.


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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Rashwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Rashwood Care Home is calculated as follows: ( (179 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rashwood Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Catherine

Catherine Lines

Job Title: General Manager

Joined: 2024

Catherine trained as a Registered Nurse at the Bristol and Weston School of Nursing which led to a career in nursing spanning cardiac intensive care and a range of surgical specialities culminating in a Surgical Modern Matron position. Catherine led the Bristol Hospital’s International Recruitment and Education Programme which brought her acute nursing experience into senior healthcare management.


In 2005, Catherine moved from the NHS to the role of Director of Tetbury Hospital, an independent charitable community hospital in Tetbury, Gloucestershire. She transferred this experience to health and social care, as the General Manager for The Cotswold Home achieving a CQC Outstanding rating. Catherine then completed two years as Clinical Director overseeing the delivery of care and compliance across Elizabeth Finn Homes.


Catherine has now taken up the role of General Manager for Rashwood. In her own words, “I missed the home environment and the camaraderie of a close-knit community of staff, families and residents. As General Manager of Rashwood, I am most looking forward to getting to know our wonderful residents and to welcoming new ones. I have so many plans for this fabulous home and working with the local community in Droitwich”.


Frequently Asked Questions about Rashwood Care Home

What types of Care is Rashwood Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rashwood Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Rashwood Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Rashwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rashwood Care Home to the centre of Droitwich?

1.7 mile(s) as the crow flies, distance by road may be significantly further.