Summerdyne Nursing Home

Cleobury Road, Wyre Hill, Bewdley DY12 2QQ
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9.9 54 Reviews
  • Summerdyne Nursing Home, Bewdley
Summerdyne is a converted regency house for 27 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be seen in their whole set-up, from the food they provide through to the varied activities, from visits to the local pub, use of ipads to stay in contact with friends and family. Visitors are encouraged to come at any time, to provide input into the daily activities and the care plans, and are welcome at social events.

Long serving staff are proud of the excellent reputation for the professional care provided; the home was one of the first to achieve the Worcestershire dementia standard. Caters for nursing and dementia needs, and offer both palliative care and respite care.

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Care Provided by Summerdyne Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Paula Lees (Manager)
  • Admission Criteria
    • Our fee rates are above that paid by the Local Authority, but we will accept top-ups to the LA fees.
    • Ages from 65 to 120
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Summerdyne Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • Self-Funded Nursing Care £1,400 – £1,600
    • Self-Funded Nursing Dementia Care £1,400 – £1,600
  • (these prices are only a guideline, please contact Summerdyne Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • ON site parkign available


Summerdyne Nursing Home Reviews (54)

Total of 54, showing 21-40
9.9

Summerdyne Nursing Home has a Review Score of 9.9 (9.872) out of 10, based on 9 reviews in the last 2 years. Over all time Summerdyne Nursing Home has 54 reviews.

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Review from Philip J (Son of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were really helpful, friendly and caring towards Dad during his time at Summerdyne Nursing Home, and we would definitely recommend it to others looking for care for their loved one. Thank you for your care.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you very much for your review, I am very grateful, and it is much appreciated.


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Review from V B (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the management always there to help with anything for us and Mom. The staff are friendly and helpful, nice to Mum, chat with her and make her laugh. They all go out of their way to be kind and caring. Mom is cared for and looked after in every way. We are all happy with her care and well-being.
She is always dressed nice and looking lovely. Every effort was made for her 100th birthday to make it a very special day for her and us. Home is spotless and food lovely. Cannot thank them enough. They all did a wonderful job with Covid. A big thank you; well done, everyone. We would recommend Summerdune to anyone.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your lovely review.
It is our pleasure to be able to help our residents live a meaningful and happy life here at Summerdyne, and we always welcome feedback from family, friends and our residents.
Once again, thank you.


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Review from Rachel K (Daughter of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am reviewing the end of life care for my mother who passed during the covid outbreak.
I was lucky enough to be given the opportunity to be with my mum during the last few weeks of her life and on her passing. During this time, I gained a real understanding of the care my mum had received, and also,
of the experience of staff supporting relatives through the end of life stage. The staff were very attentive in picking up the signs that Mum was close to the end of life, and as soon as they detected any changes, they kept in contact with me and were able to answer and let me ask questions at each step of the way. This included what could be expected as a relative and also what was happening for Mum. Right to the end, the staff were attentive with Mum and paid attention to every detail, ensuring the quality of life and dignity. For instance, once Mum has lost her appetite for food, they were quick to try different drinks to keep her as hydrated as possible, and they found she loved ginger beer. During the last few days, I could ask staff questions and felt reassured about the experience they had in gaging changes in Mum's health as this is the first time of going through end of life with a loved one. During the last 24-hours, I was able to be with her and hold her hand, staff would regularly check on Mum and also if I wanted a drink or food. I felt I understood the level of care and attention Mum had received for the past two years of being in the home. As Mum passed, a nurse sat with me so I wasn't alone and knew exactly when to intervene and exactly what to say in such a life-changing moment. Two weeks after Mum had passed, I received a life book with pictures of a wide range of activities Mum had experienced during the last two years of her life. As I hadn't always been able to be at these, this is a precious memory and a reminder that quality of residents life and dignity is very important at any stage, and wonderful to know this is valued. This would be the main reason, as a relative, I would recommend Summerdne to others.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your lovely review. We really appreciate your kind words.
It was a privilege to look after your mom, and she is missed by us all.


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Review from Debbi M (Daughter of Resident) published on 14 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Dad arrived at Summerdyne in early March it was a very sad and difficult time for him and our family and we had no idea at that point what the future would hold.
From the initial meetings, to Dad’s arrival from hospital, we felt confident he would be in good hands.
Our first impressions of Summerdyne
as a caring, compassionate and well-run setting proved to be right. COVID prevented us from visiting Dad shortly after his arrival, but communication from the home was always excellent and we felt confident he was being well cared for and kept safe.
Summerdyne has an excellent reputation locally and we can see why. Thanks to the patience, care and support Dad received, we have recently been able to bring him home - an emotional day for him, us and the staff who turned out to give him a lovely (socially distanced) send-off.
We will always be grateful to the manager and her wonderful team who work so hard and give so much to make Summerdyne the safe, warm welcoming place that it is.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you Debbi for such a lovely review. It is very much appreciated by all of us at Summerdyne. We are all missing Dad but are so glad that we were able to help him to return to his home and garden that he loves so much. We wish you all the best and will be keeping in touch.


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Review from Judith P (Niece of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved to Summerdyne Nursing Home in April 2020 during lockdown. Staff and residents have all been free of Covid-19 and I feel confident that the precautions the home takes keeps everyone safe.
My uncle spent a week's respite at the home in July last year and we were both impressed by the homely
and caring atmosphere, which is why he chose to move here when he could no longer cope at home. The staff are friendly and supportive; this has made such a difference to me because it has been a very stressful time. My uncle has settled well and feels well cared for. The garden is lovely and is a great place for him to watch the birds, squirrels and butterflies.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you for your lovely kind words. It is a privilege to care for your uncle, and we very much appreciate your positive feedback. Your review will be shared with all of the staff at Summerdyne.


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Review from C T (Son of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great set of staff who care for the residents with compassion, and still, they have been brilliant through these difficult last few months.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your comments. We are very grateful for everyone`s support.


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Review from C G (Niece of Resident) published on 21 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and efficient both on the phone and face to face.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your comments. We appreciate it.


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Review from Mark T (Son of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives excellent care and the staff treat her as one of the family. Sadly she is bed-bound and has dementia but she is wonderfully well cared for. I have had to enter 'don't know' for activities because sadly she is unable to participate, but the staff do try to include her as much as they
can given her situation. They recently sent me a 'hug' from my mum as we could not meet due to COVID-19. The home has remained clear of COVID at all times.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you, Mark, for a lovely review it is very much appreciated by all the staff and I know that our wellbeing/activities will continue to engage with mum as she may not always participate but does respond to music and food positively and also hopefully we will continue to use the portal so you remain able to see mum in these strange and difficult times.


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Review from L B (Relative of Resident) published on 4 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are the only relatives of a resident at Summerdyne.
Summerdyne is made by the staff. We searched along time for a care home that we thought suited before moving our relative to the home.
The manager is brilliant with excellent communications.
All the staff are kind and caring.
Our relative moved in May 2019, and we have been very impressed with the standard of care and kindness the staff constantly provide.
One particular staff member is wonderful, dynamic, caring with an attitude rarely seen these days in the environment of her role.
I hope you make every effort to hold onto her as a key staff member.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your lovely comments, we appreciate all feedback and it is our pleasure to look after and provide care for your lovely relative.


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Review from B W (Friend of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been visiting Summerdyne for a long time and am always impressed with the level of care and activities. Staff are always polite and efficient with a good variety of activities - including trips out.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your lovely comments.
It is always lovely to see you at Summerdyne with a smile and your lovely dog Billy. Always great company, thank you.


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Review from Alex T (Grandson of Resident) published on 20 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Summerdyne for about two years and she loves every minute. The activities coordinator is fantastic, providing singers, exercise specialists and hairdressers. My grandmother has never been happier and is loved by all the careers just as if she was their own relative. The staff
work so hard to provide 24/7 outstanding care. The hairdresser is amazing as she put a smile back on my grandmother's face as she hasn't had a proper hair cut in over two years. The new manager is brilliant as she makes the effort to get to know everyone who walks in through the door and greets everyone with a smile and manners. Thank you to everyone at Summerdyne for providing the fabulous support and care for my grandmother.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

We are always pleased to hear positive feedback and feel very privileged to be part of your grandmother's life.
It is so lovely to know that we are able to bring a smile to your grandmother's face, and will always do our best to make each day special.


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Review from J R (Cousin of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always make you feel welcome and I feel the staff genuinely care. The atmosphere is always pleasant and friendly and I am always made to feel welcome. My relative is happy and feels she is well looked after. I always feel secure that when I leave her she is being well cared for. I would like
to thank all the staff for their hard work.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you for your kind words it is a privilege to care for your cousin. I will pass on your much appreciated gratitude to all staff members.


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Review from David T (Brother of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since bringing my brother down from Leeds to Summerdyne I have been extremely happy with the dedication of the staff who interact with him over and above their remit, also providing daily fun and interactive sessions.
The overall feeling of the home is comfortable, spotless, fresh and caring.
Nursing
staff and management are very accessible and caring providing regular feedback on his health, wellbeing, days out and organised activities.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you so much for your review. We are very grateful for your comments.
We consider it is a privilege to look after your brother.


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Review from Carole E (Friend of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my friend for many months now and I've found the staff members very friendly and accommodating. As I'm not a family member there are some questions I'm unable to comment on but overall my impressions are of friendliness and happy surroundings.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Many thanks for your comments, very much appreciated.


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Review from Louise T (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Summerdyne for a year and a half and the happiest I have seen her in a long time. The management is excellent and always happy to listen and resolve any problems. The staff are caring and go beyond to deliver care; nothing is ever too much bother. Most important for my mum is the
consistency of care and staffing. Keep up the great work!

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

It is our priviledge to have your mother living here at Summerdyne.


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Review from R E (Sister of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Surroundings and care are excellent.
Staff are caring, competent and meet all needs.
Have some reservations regarding billing ie, claiming back overpayments could be dealt with more promptly and billing could be easier to understand.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Thank you for your comments, they have been noted.
Most residents who reside in a Nursing Home are entitled to Funded Nursing Care, which is paid directly to the Nursing Home from the council and is refunded back to the resident once received.
Unfortunately, this process can fluctuate in how soon the payment is received and can often arrive, but misses the next invoice run.
This process is out of our control and we can only apologise on behalf of the council.


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Review from Robert H (Son of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has had over the past 4 years has been excellent. There is a family atmosphere which is a great comfort to us as a family. This is not relevant now as my mother has advanced Alzheimer's but initially, when she was more able, we felt that communal space was a bit limited and particularly
quiet space but I appreciate this is difficult to resolve.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

It is our privilege to have your mother living with us at Summerdyne, and she is very much part of the Summerdyne family.
We are looking into reviewing our menus, and welcome any feedback you may give.


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Review from Michael H (Nephew of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have experience of Summerdyne Nursing Home with two of our relatives and I am pleased to say that over a period of 18 years the very high standards at Summerdyne Nursing Home have been maintained. The key is providing high levels of care to residents is the quality of staff and this has
been at a very high standard throughout. Good management and able, experienced compassionate carers is the key to the delivery to residents. Overall, standards in this respect are very high at Summerdyne Nursing Home.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

Many thanks for all of your comments, we are very grateful to you for the feedback.


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Review from Marion C (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very kind and caring towards our mum and us. Nothing is ever too much trouble. We are always made to feel very welcome.
Mum particularly enjoys the food which we understand is sourced very locally.
We find the nursing staff are always very proactive.

Reply from Ruth Hanlon, Administrator at Summerdyne Nursing Home

We are delighted to receive such positive feedback as we are always striving to meet every person's needs.


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Review from Michael C (Son of Resident) published on 8 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home were all professional and completely competent in dealing with the care required for my mother. It was evident that her time in Summerdyne Nursing Home was the very best that it could be. The nursing staff were always very supportive of all members of my family when they visited.
We visited every day for 3 months and not once did we feel that we were a burden or in the way. I would highly recommend choosing this home for any relative as its cleanliness, professionalism and fantastic staff are rarely equalled.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Summerdyne Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Summerdyne Nursing Home is calculated as follows: ( (104 Excellents x 5) + (3 Goods x 4) ) ÷ 107 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Summerdyne Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (4)

Paula

Paula Lees

Job Title: Registered Manager

Joined: 2018

Paula is a dedicated and extremely hard working person and is passionate about her role and care of the residents and team. Paula has worked in care since the age of 18 and also has 2 grown up sons that she is very proud of.


Ruth

Ruth Hanlon

Job Title: Administrator

Joined: 2014

Ruth is a very loyal person who cherishes her family and friends, Ruth says she feels very privileged and happy working at Summerdyne.


Laura

Laura Dourish

Job Title: Lifestyle and Wellbeing Lead

Joined: 2023

Hello, my name is Laura and I’m a part of the Lifestyle and Wellbeing team at Summerdyne Nursing Home my role is Lifestyle and Wellbeing Lead. I am very passionate about my work and pride myself on my person-centred approach. I have worked Within the Health and social care sector for 7 years carrying out various roles. I studied Health and social care at the University of Worcester and The University of West England.


I love the outdoors and animals currently own three fur babies; a Maltese poodle named Reggie and two chihuahuas called Bella and Coco who keep me very busy and they even come to work with me sometimes! In my spare time, I love to swimming and hiking with my dogs and friends.


Georgia

Georgia Preece

Job Title: Lifestyle and Wellbeing Assistant

Joined: 2023

Hello, my name is Georgia and my role is to support all our residents with their activities of daily living. I have worked in domiciliary care for 3 years and I have a passion for supporting individuals to maintain and develop new hobbies, interests and skills.


I enjoy listening to and playing music; I am a graded classical guitarist who can also play the ukulele, drums and some piano. I also enjoy gardening, yoga, baking and socialising with friends and family.