This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Tewkesbury Fields Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Tewkesbury Fields Care Home has 110 reviews.
Review from Linda C (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card •
Report
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Many Thanks for your kind review and information about the catering, we strive to ensure our residents have a wonderful experience at Tewkesbury Fields including dining so will feedback this information to our catering team. Please do not hesitate to contact us for any future needs. Kind Regards James
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia C (Respite Resident) published on 14 November 2022
Submitted via Postal Card •
Report
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Thank you very much for your review. We hope you had a lovely stay with us at Tewkesbury Fields. Please do not hesitate to contact us for any future needs you may have. Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Niece of Resident) published on 8 September 2022
Submitted via Website •
Report
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for the lovely review, we are so pleased that Tewkesbury Fields has become home so quickly and look forward to it being so for many years to come. Many thanks again, James.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cora P (Sister-in-law of Resident) published on 10 August 2022
Submitted via Website •
Report
I've seen and visited many care homes and it can be very depressing but after seeing a Barchester Home, and how well it is run, I feel much more positive about my own future if the need ever arose.
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for the positive review and lovely comments. I am so glad that the experience was positive and enjoyable. I know the care staff and myself really enjoyed the respite stay. Please do not hesitate to contact us for any future needs and thank you again for the lovely comments.
James Culley
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linden A (Resident) published on 30 June 2022
Submitted via Postal Card •
Report
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Many thanks for your positive review. We hope you enjoyed your respite stay with us and look forward to welcoming you back in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Johanna S (Resident) published on 6 June 2022
Submitted via Postal Card •
Report
Reply from James Culley, General Manager at Barchester Tewkesbury Fields Care Home
Thank You for the lovely comments following your stay at the Newly Refurbished Tewkesbury Fields. We hope you had a lovely respite stay. Please do not hesitate to contact us for any future needs.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Suzanne B (Daughter of Resident) published on 31 March 2021
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean T (Relative of Resident) published on 25 January 2021
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
As a team we have all been working hard together to ensure the residents care is maintained to a hard standard and as a staff team, we have all continued to work very hard. I am very proud of the team for what we have achieved and I would like to thank you for your kind comments.
Thank you again
Zoe King
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V C (Daughter of Resident) published on 25 January 2021
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for your kind comments and we are very grateful for all your wonderful compliments. All of us have been working very hard during the lockdown but we have ensured that the quality of the care given to our residents has still been high and the staff have all worked together.
Thank you again
Zoe King
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary A (Daughter of Resident) published on 15 January 2021
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Thank you for your lovely comments and we are very pleased that you are happy with the care given to your mum during this difficult time. I will ensure staff are aware of your comments.
Thank you
Zoe
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy B (Wife of Resident) published on 8 December 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for your kind comments and we are very pleased you are happy with the care given at the home for your husband. I will pass on your messages to the staff and let them know of your lovely review.
Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane G (Daughter of Resident) published on 25 November 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for your lovely comments and words of support during this difficult time, I will let the team know your kind words, the team here at Tewkesbury Fields is a very dedicated team and I am proud to work with them. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ronald N (Brother of Resident) published on 20 November 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Good evening,
Thank you for all your lovely comments. We are all working together during this difficult time but we have a strong dedicated team which I am very proud of.
I will ensure the staff are aware of your lovely comments.
Thank you again
Zoe king
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine (Niece of Resident) published on 19 November 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Good afternoon, Thank you for your kind comments- our whole team are very hardworking and we are all working together to ensure the residents and the relatives are still able to see each other via SKYPE. I will pass on your kind comments to the team.
thank you again
Zoe King.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane B (Daughter of Resident) published on 19 November 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Good Morning, Thank you so much for your lovely comments - all of the staff will appreciate your words of kindness and encouragement during this difficult time and we look forward to welcoming you back to visit soon.
Thank you again
Zoe king
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ray G (Brother-in-law of Resident) published on 18 November 2020
Submitted via Website •
Report
Reply from Zoe King, Operations Manager at Barchester Tewkesbury Fields Care Home
Good afternoon, Thank you for your lovely comments about the staff here at the home - I will ensure that the staff are aware of your positive comments. It is very nice for us to read that you feel your relative is safe at the home.
Thank you again
Zoe King
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lucy P (Niece of Resident) published on 16 September 2020
Submitted via Website •
Report
Reply from Courtney Davies-Phillips, General Manager at Barchester Tewkesbury Fields Care Home
Hello and thank you for taking the time to review Tewkesbury Fields in such a positive way. I am extremely lucky to lead such a fantastic team and to hear that their care and compassion was evident to you, is really humbling. Your Aunt was a lovely lady and I am glad we were able to celebrate her birthday with her.
If we can be of any further assistance, please do not hesitate in contacting us.
Kind regards,
Courtney
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gordon T (Nephew of Resident) published on 27 August 2020
Submitted via Postal Card •
Report
Reply from Courtney Davies-Phillips, General Manager at Barchester Tewkesbury Fields Care Home
Good afternoon and thank you for providing us with a review. We have an excellent team here in Tewkesbury Fields, who continue to go that extra mile for our residents to ensure they are kept safe and happy. I am sorry that you do not feel the food meets your standards. Tewkesbury Fields has a high standard in regards to all aspects of care, including the food delivered to our residents and we have had many compliments on this. Our Chef is exceptional and is always looking for ways to improve, I will pass this comment onto him. If you wish to discuss this matter further, please do not hesitate to contact me.
Kind regards,
Courtney Davies-Phillips
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card •
Report
Reply from Courtney Davies-Phillips, General Manager at Barchester Tewkesbury Fields Care Home
Good afternoon. Thank you for taking the time to place a review for our lovely home, Tewkesbury Fields. I am really pleased to read such a positive response that captures the heart and love that our home holds. We will continue to keep a homely, inviting atmosphere despite the current situation and the team here are working extremely hard to ensure your dad and our other residents are happy in their home. I look forward to being able to open our doors again in the future.
Kind regards,
Courtney Davies-Phillips
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine R (Niece of Resident) published on 29 June 2020
Submitted via Website •
Report
Reply from Samantha Fawcett, Customer Relationship Manager at Barchester Tewkesbury Fields Care Home
Thank you so much for your wonderful review of our home. Your kind words are much appreciated by all our staff and will be put on display for everyone to read.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.837) out of 10 for Barchester Tewkesbury Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.837 for Barchester Tewkesbury Fields Care Home is calculated as follows: ( (316 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 369 Ratings = 4.837
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Tewkesbury Fields Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2020
Hello, my name is Edrianne and I am the General Manager at Tewkesbury Fields.
I have been with Barchester for many years at a sister home and I am excited to take the reins at the beautiful Tewkesbury Fields. The team here is fantastic and we have an active social calendar full of events and outings.
Alongside our brilliant life enrichment programme we are also rightly proud of the wonderful care provided by our hard-working care team.
To find out more about life at Tewkesbury Fields please drop in for a visit and a chat.
Job Title: Administration Manager
Joined: 2017
Hello, my name is Katrina. Having previously worked in a children’s residential home, I became aware of what a privilege it is to work in a home environment. I have over 35 years administration and finance experience the culmination of my years of experience in care and administration makes Tewkesbury Fields Care Home the ideal work environment for me.
I was honoured to receive the national award for Home Administration Champion at the 2021 Barchester Care Awards.
Job Title: Assistant Administrator
Joined: 2022
Hello, my name is Jeremy and I joined Tewkesbury Fields Care Home in August 2019. I had a wonderful time in the home serving the ladies and gentlemen until May 2021 when the renovations began. I am delighted to be returning to the newly refurbished home and I am looking forward to assisting our new residents who have chosen Tewkesbury Fields to be their home.
Job Title: Head of Housekeeping
Joined: 2023
Hello, my name is Edyta and I'm the Head of Housekeeping at Tewkesbury Fields Care Home.
I have worked as a support worker in a care home and have 16 years of experience as a supervisor in a nursing home.
My job is to ensure the home is cleaned to the highest standards. I love chatting with the residents as I go around the home.
I enjoy going for walks and love travelling around the world.
Job Title: Head of Maintenance
Joined: 2019
Hello, my name is Eddie. I have worked in the care home sector since 2004 and joined Tewkesbury Fields in March as the Head of Maintenance. I have been very proud of my achievements so far and work hard to improve the standards every day.
Job Title: Senior Carer
Joined: 2022
Hello, my name is Sini and I'm one of the senior carers at Tewkesbury Fields Care Home. I've joined the team in 2022. I've got 14 years experience of working in the care sector, and I love meeting the residents and their families.
I'm passionate about working with and caring for the elderly offering person-centred care and going home knowing that I have made a difference.
Job Title: Care Practitioner
Joined: 2017
Hello, my name is Emy and I’m a care practitioner and Dementia Champion at Tewkesbury Fields Care Home. I have been working with Barchester Healthcare since 2017.
I love working with the residents to enrich their lives and well-being and I am committed to offering quality care in our home.
Job Title: Activities Coordinator
Joined: 2020
Hello, my name is Paula and I’m the Activities Coordinator at Tewkesbury Fields Care Home. I joined Barchester Healthcare in 2020.
As part of the lifestyle enrichment team, I will be organising daily activities, ensuring that residents have varied activities to choose from each day. I love enriching our residents’ lives, creating memories and being able to provide meaningful activities to each one of the residents living at Tewkesbury Fields.
Job Title: Care Assistant
Joined: 2023
Hello, my name is Ildiko. I joined Tewkesbury Fields Care Home in 2023 as a care assistant. I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and work hard towards ensuring everyone enjoys as much life enrichment as possible.
Job Title: Bank Care Assistant
Joined: 2023
Hello, my name is Jeanne- or Jean, I’m one of the care assistants at Tewkesbury Fields Care Home.
Although I’m new to caring, I have experience of caring for both my parents. Prior to that, I trained as a Diagnostic Radiographer and worked in a busy General Hospital in South Africa.
I love to support the residents in their homes and always try to ensure that all their needs are attended to, with a smile, an encouraging word, and at times a hug.
My hope is that I can enrich the resident's lives, as they very definitely enrich mine.
Job Title: Regional Care Assistant
Joined: 2021
Hello, my name is Catherine, but I prefer to be called Cathy. I joined Barchester Healthcare in 2021 and I am a Regional care assistant.
I love spending time with the residents and looking after their well-being at all times.
Job Title: Care Assistant
Joined: 2022
Hello, my name is Ismail, but I prefer to be called Maurice, I joined Tewkesbury Fields in 2023.
I enjoy working with the elderly and making them feel special in any way I can.