Barchester Tewkesbury Fields Care Home

The Oxhey, Bushley, Tewkesbury GL20 6HP
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9.8 110 Reviews
Tewkesbury Fields, located in a village in Gloucestershire, is a luxury care home offering 24-hour residential support for older people including those living with dementia.

Recently refurbished, the setting prides itself on being a welcoming environment where residents feel completely at home. The team work hard to establish and maintain trusting relationships, prioritising respect and dignity at all times. Following carefully designed care plans, they ensure that every resident receives the highest quality care.

With a range of activities and events, from arts and crafts to garden and barbequing, there is always something to keep people engaged and enjoying each day.
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Care Provided by Barchester Tewkesbury Fields Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Edrianne Baluyut (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Barchester Tewkesbury Fields Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Tewkesbury Fields Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Tewkesbury Fields Care Home Reviews (110)

Total of 110, showing 81-100
9.8

Barchester Tewkesbury Fields Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Tewkesbury Fields Care Home has 110 reviews.

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Staff work extremely hard and are almost always polite and helpful. However, staff shortages are causing a lot of stress. I feel they are always rushed. Need for toileting at times up to an hour which is most unpleasant.
Communication about residents could be improved. Food is on the whole good but
not for diabetic clients as sometimes difficult to cater to all requests.

Reply from Rebekah Saint, Marketing Administrator at Barchester Tewkesbury Fields Care Home

Thank you for your kind words about our team, we always welcome feedback and are investigating the items you have raised in your feedback. As you may be aware, we have a new manager in post who is reviewing many aspects of the service, including team levels to support residents and communication. Thank you for your positive comments about our food. Our menus are created through a feedback process involving all of our residents and any specific dietary requirements are reflected on what’s offered on a daily basis. Each resident has their own ‘food passport’ so that the home understands dietary requirements and also favourite foods and meals. This is updated to reflect resident feedback and changing care needs, including if someone is diabetic. As ever, we have an open door policy and would be pleased to chat to you at any time.


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Overall Experience  Overall Experience 5.0 out of 5

Last spring, medical and social professionals informed my wife and I that 'little progress was being made' and that it was up to me.
Afterwards, my wife said ' I don't mind where we go so long as we are together'. Naturally, I knew this could not be and felt vulnerable.


You can imagine my relief

to hear from the manager at Tewkesbury Fields that a camp bed could be put up alongside her, whenever I felt it be necessary, as was the case only a month later when she suffered a 'minor' stroke.


Here, I could feel confident that the resident's needs would be of prime importance. From this standpoint, care in all its aspects flows, among which are nursing, personal hygiene, chiropody and hairstyling. A menu to look forward to and the ambience of the home.
These and others, are all received but, for the resident's psychological health and well being, activities play a crucial role by helping him or her to play a part, to belong. Then through the monthly service, speaking visitors and minibus trips, by encouraging each one to look outwards, beyond the home.


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Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Tewkesbury Fields from May until October this year. We feel extremely lucky to have found such a wonderful home for her after a traumatic stay in hospital. She was not well but her overall condition improved slightly due entirely to the amazing professional care she received. She
got to know the staff and was made to feel safe and secure in her surroundings. Her appetite even improved.


Sadly, Mum passed away on 18 October but her end of life care was amazing. The staff made us, as a family, so welcome and we were able to be with her day and night for 5 days. Mum was cared for with dignity and compassion - we will never be able to repay the kindness shown to us by everyone at Tewkesbury Fields.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend for over a year, the staff have always been pleasant and treat all the residents with great care. They have regular events to give pleasure to those who wish to attend.


The staff are always going around with the drinks trolley with biscuits and cakes and the visitors

are also given the choice to have some. Also, the cleaners do an excellent job of keeping the care home very clean.

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Overall Experience  Overall Experience 4.0 out of 5

A warm and friendly environment with caring staff. They have had a few managers and many changes. Hopefully, this will improve once the new manager starts in mid-November.
They need one or two more HCN's or nursing staff to cope with the demands of the residents. Staff work very hard, the day staff
are more considerate than the night staff.

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Overall Experience  Overall Experience 4.0 out of 5

It is a pleasure to visit Tewkesbury Fields Care Home. I am always made welcome by the care staff. I am amazed how patient everyone is with my friend and thank them for the kindness shown to her.
I occasionally have lunch with her, the food is very good and tasty.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was very ill but the care provided was stepped up to cater her extra needs. Also, the support offered to the family was extremely professional. We were informed regularly as to the treatment and options available.
I believe mum is still with us because of the dedication of the entire team.

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Overall Experience  Overall Experience 5.0 out of 5

My nan was a resident at Tewkesbury Fields from May 2017 - October 2017. She was always clean, happy and listened to. She passed away in October 2017 and the nurses and care staff were wonderful. They allowed my family to stay for 5 days until my nan passed. They gave them food and drinks, were caring
and friendly, we even had use of a room to rest in if needed. We couldn't have got better care and neither could my nan.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Tewkesbury Fields in May 2017 direct from hospital. She was not a well lady, however, while living there her appetite improved, she felt cared for and was happy. Her 'end of life' treatment was exemplary. The expert dedicated care she was given could not have been better. For the
last five days of her life, we were allowed to 'move in' with her. It felt like home. The staff cared for us as well as my mother. They fed us, gave us a room and so, so much support. The staff work as a team from the handyman to the nurses, everyone cares and helps the residents. Residents' individual needs were clearly catered for as we learnt by living there ourselves.


My mother died peacefully in her sleep and Tewkesbury Fields enabled us to be with her and feel comforted by the fact she had received the best care possible, given with love, compassion and dignity.


Tewkesbury Fields is a very clean, attractive building in a delightful country setting with grounds and country views. All the staff are excellent and I cannot express just how good our experience was. A sad time made easier by everyone who works there.


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Overall Experience  Overall Experience 5.0 out of 5

Your kindly, intelligent staff really do make the best of a difficult experience. It appears that you are under staffed in some areas.

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Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. My husband has settled down very well due to excellent care from all the staff. Food is plenty always, I rate 9 out of 10. For nursing care 10 out of 10.
I feel the nurses are professional and approachable and give me accurate information about my husband. The new management,
home manager I rate as very competent and efficient.

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Overall Experience  Overall Experience 5.0 out of 5

My mother of 93 years, settled into this caring and supportive home very easily. Any worries or concerns regarding our choice quickly disappeared.
Staff are excellent, very friendly yet knowledgeable and happy in their work.
Environment very safe and comfortable, we explored many other care homes
and we feel so relaxed and happy with our choice.

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Overall Experience  Overall Experience 4.0 out of 5

The care home gave a very positive impression. The clients seem well cared for and respected.
Staff were friendly and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

Admitted for respite care - everyone appears friendly, helpful and very caring.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazed by the standard of service and care at The Fields. The management were extremely welcoming and friendly; staff caring and attentive; food and service far ahead of expectations. Nothing is too much trouble.
The dedicated GP is lovely and highly expert.
Love the 'open door' policy
for having guests to join meals, included phone and tea/coffee makes it a 'home from home'.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has genuinely thrived since moving into Tewkesbury Fields. As someone in her 90's with very brittle bones, she feels that she is in a safe environment. The rooms are lovely and being all on one level is great - no stairs or lifts. She's very happy there and it is always a pleasure to visit.
The manager runs a tight ship and is supported by a fantastic and highly experienced team who really care about the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been resident at Tewkesbury Fields for 3 years. In those three years, her care has been outstanding and is improving all the time. The care/nursing care, activity, housekeeping, maintenance and management team has given 100+% care, kindness, respectfulness, empathy and amazing patience to
all residents. The atmosphere is relaxed, welcoming and homely. The changes made since the new manager has been in post, is very positive. A big thank you to Brighterkind staff for their dedication, kindness and support.

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Overall Experience  Overall Experience 4.0 out of 5

I know very little that goes on every day but we find her when we call, well looked after. Some days in good form and others not but we can't expect anything else at her age. She feels bored and lonely but again, one cannot expect anything else at her age. I feel more staff are needed.

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Overall Experience  Overall Experience 5.0 out of 5

My wife came to Tewkesbury Fields Care Home over 4 years ago after a spell in hospital. We chose this care home following strong recommendations from friends and did not view any other homes. She is suffering from an incurable illness and we have been very pleased with the care provided. The outstanding
element of the care is the quality of the staff. They have always shown the skill and application needed especially as my wife requires hoisting for all transfers, fed at every meal and is difficult to understand because of her speech problems. Another excellent feature is the busy programme of activities. I would confidently recommend this home to anyone in a similar situation to my wife.

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Overall Experience  Overall Experience 4.0 out of 5

Very impressed with my room and especially the views of countryside and birds coming to feed. The staff are very pleased and helpful.

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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Barchester Tewkesbury Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Barchester Tewkesbury Fields Care Home is calculated as follows: ( (316 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 369 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tewkesbury Fields Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

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Meet the Team (12)

Edrianne

Edrianne Baluyut

Job Title: General Manager

Joined: 2020

Hello, my name is Edrianne and I am the General Manager at Tewkesbury Fields.

I have been with Barchester for many years at a sister home and I am excited to take the reins at the beautiful Tewkesbury Fields. The team here is fantastic and we have an active social calendar full of events and outings.

Alongside our brilliant life enrichment programme we are also rightly proud of the wonderful care provided by our hard-working care team.

To find out more about life at Tewkesbury Fields please drop in for a visit and a chat.

... Read more
Katrina

Katrina Perry

Job Title: Administration Manager

Joined: 2017

Hello, my name is Katrina. Having previously worked in a children’s residential home, I became aware of what a privilege it is to work in a home environment. I have over 35 years administration and finance experience the culmination of my years of experience in care and administration makes Tewkesbury Fields Care Home the ideal work environment for me.

I was honoured to receive the national award for Home Administration Champion at the 2021 Barchester Care Awards.

... Read more
Jeremy

Jeremy Church

Job Title: Assistant Administrator

Joined: 2022

Hello, my name is Jeremy and I joined Tewkesbury Fields Care Home in August 2019. I had a wonderful time in the home serving the ladies and gentlemen until May 2021 when the renovations began. I am delighted to be returning to the newly refurbished home and I am looking forward to assisting our new residents who have chosen Tewkesbury Fields to be their home.

... Read more
Edyta

Edyta Kubicka

Job Title: Head of Housekeeping

Joined: 2023

Hello, my name is Edyta and I'm the Head of Housekeeping at Tewkesbury Fields Care Home.

I have worked as a support worker in a care home and have 16 years of experience as a supervisor in a nursing home.

My job is to ensure the home is cleaned to the highest standards. I love chatting with the residents as I go around the home.

I enjoy going for walks and love travelling around the world.

... Read more
Eddie

Eddie Baluyut

Job Title: Head of Maintenance

Joined: 2019

Hello, my name is Eddie. I have worked in the care home sector since 2004 and joined Tewkesbury Fields in March as the Head of Maintenance. I have been very proud of my achievements so far and work hard to improve the standards every day.

... Read more
Sini

Sini Jose

Job Title: Senior Carer

Joined: 2022

Hello, my name is Sini and I'm one of the senior carers at Tewkesbury Fields Care Home. I've joined the team in 2022. I've got 14 years experience of working in the care sector, and I love meeting the residents and their families.

I'm passionate about working with and caring for the elderly offering person-centred care and going home knowing that I have made a difference.

... Read more
Emy

Emy Bicos

Job Title: Care Practitioner

Joined: 2017

Hello, my name is Emy and I’m a care practitioner and Dementia Champion at Tewkesbury Fields Care Home. I have been working with Barchester Healthcare since 2017.

I love working with the residents to enrich their lives and well-being and I am committed to offering quality care in our home.

... Read more
Paula

Paula Lourenco

Job Title: Activities Coordinator

Joined: 2020

Hello, my name is Paula and I’m the Activities Coordinator at Tewkesbury Fields Care Home. I joined Barchester Healthcare in 2020.

As part of the lifestyle enrichment team, I will be organising daily activities, ensuring that residents have varied activities to choose from each day. I love enriching our residents’ lives, creating memories and being able to provide meaningful activities to each one of the residents living at Tewkesbury Fields.

... Read more
Ildiko

Ildiko Rago

Job Title: Care Assistant

Joined: 2023

Hello, my name is Ildiko. I joined Tewkesbury Fields Care Home in 2023 as a care assistant. I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.

I enjoy my work interacting with the residents and work hard towards ensuring everyone enjoys as much life enrichment as possible.

... Read more
Jeanne

Jeanne Edwards

Job Title: Bank Care Assistant

Joined: 2023

Hello, my name is Jeanne- or Jean, I’m one of the care assistants at Tewkesbury Fields Care Home.

Although I’m new to caring, I have experience of caring for both my parents. Prior to that, I trained as a Diagnostic Radiographer and worked in a busy General Hospital in South Africa.

I love to support the residents in their homes and always try to ensure that all their needs are attended to, with a smile, an encouraging word, and at times a hug.

My hope is that I can enrich the resident's lives, as they very definitely enrich mine.

... Read more
Catherine

Catherine Hatfield

Job Title: Regional Care Assistant

Joined: 2021

Hello, my name is Catherine, but I prefer to be called Cathy. I joined Barchester Healthcare in 2021 and I am a Regional care assistant.

I love spending time with the residents and looking after their well-being at all times.

... Read more
Ismail

Ismail Ajayi

Job Title: Care Assistant

Joined: 2022

Hello, my name is Ismail, but I prefer to be called Maurice, I joined Tewkesbury Fields in 2023.

I enjoy working with the elderly and making them feel special in any way I can.

... Read more