This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Tewkesbury Fields Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Tewkesbury Fields Care Home has 110 reviews.
Review from GD (Son of Resident) published on 17 February 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
My only negative is value for money because most care homes cost £1,000 per week and although this is perhaps the true cost, it should be met by the public sector, that both my parents contributed to all of their working lives. Therefore this statement applies to all privately run care facilities.
Reply from Stephen Griffin, Marketing Assistant at Barchester Tewkesbury Fields Care Home
Thank you for your comments. We welcome all feedback that will help us continue to improve our care services.
Whilst there has perhaps been an unsettled time in previous years in finding strong leadership for the home, the new Manager of Tewkesbury Fields is now in post and has been since October 2016. He an experienced manager with a track record for improving care home services. He is very passionate about person centred care and in activities based upon individuals preferences and individual goals. Our manager operates an open door policy and you are welcome to pop in anytime to discuss any issues.
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Review from George (Son of Resident) published on 3 February 2017
Submitted via Website •
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5.0 out of 5
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Review from M B (Daughter of Resident) published on 30 January 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Alistair G (Son of Resident) published on 21 December 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from J C (Resident) published on 7 December 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
The inviting of locals to give entertainment is excellent and needs encouraging. Families are always welcome.
Reply from Stephen Griffin, Home Manager at Barchester Tewkesbury Fields Care Home
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.
I just wanted to pick up on and try to address your comments on the activities offered here at Tewkesbury Fields. The Activities team at Tewkesbury Fields offer a range of planned activities and entertainment. We have also introduced our Magic Moments recreation and activities programme to encourage well-being by concentrating in equal measure on the mind, through mental agility; the body, through fitness and mobility; and the soul, through entertainment and personal interests, continued learning and emotional engagement.
We are very fortunate to have a fantastic Activities Co-ordinator who has a very in-depth programme of community activities and we aim to do as many trips out as possible; both in groups but also on a 1 on 1 basis. If there are any specific activities you would like to see more of in the home, we welcome all suggestions. Our residents can share their ideas and opinions whenever they like, so we can be sure everyone’s looking forward to something, every day.
Furthermore, we have recently made some changes to our catering service to enhance our resident dining experience and our “Autumn and Winter Menu” offers a choice of appetising and nutritionally balanced meals. The Tewkesbury Fields team seek regular feedback from residents about the choice of meals served and this helps us to plan our menus, ensuring that all meals offered are appropriate for each resident. If there is anything, in particular, you would like to see featured on the menu, please do not hesitate to come and speak with me and if there is anything you would like to discuss further, you can contact customercare@brighterkind.com or pop into my office anytime.
Once again many thanks for your comments, Stephen Griffin, Home Manager.
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Review from David W (Son of Resident) published on 23 September 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from James M (Resident) published on 16 September 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from Lynda M (Daughter of Resident) published on 6 May 2016
Submitted via Postal Card •
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4.0 out of 5
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Review from G L (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card •
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4.0 out of 5
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Review from Suzanne B (Resident) published on 1 February 2016
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5.0 out of 5
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The Review Score of 9.8 (9.837) out of 10 for Barchester Tewkesbury Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.837 for Barchester Tewkesbury Fields Care Home is calculated as follows: ( (316 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 369 Ratings = 4.837
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Tewkesbury Fields Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2020
Hello, my name is Edrianne and I am the General Manager at Tewkesbury Fields.
I have been with Barchester for many years at a sister home and I am excited to take the reins at the beautiful Tewkesbury Fields. The team here is fantastic and we have an active social calendar full of events and outings.
Alongside our brilliant life enrichment programme we are also rightly proud of the wonderful care provided by our hard-working care team.
To find out more about life at Tewkesbury Fields please drop in for a visit and a chat.
Job Title: Administration Manager
Joined: 2017
Hello, my name is Katrina. Having previously worked in a children’s residential home, I became aware of what a privilege it is to work in a home environment. I have over 35 years administration and finance experience the culmination of my years of experience in care and administration makes Tewkesbury Fields Care Home the ideal work environment for me.
I was honoured to receive the national award for Home Administration Champion at the 2021 Barchester Care Awards.
Job Title: Assistant Administrator
Joined: 2022
Hello, my name is Jeremy and I joined Tewkesbury Fields Care Home in August 2019. I had a wonderful time in the home serving the ladies and gentlemen until May 2021 when the renovations began. I am delighted to be returning to the newly refurbished home and I am looking forward to assisting our new residents who have chosen Tewkesbury Fields to be their home.
Job Title: Head of Housekeeping
Joined: 2023
Hello, my name is Edyta and I'm the Head of Housekeeping at Tewkesbury Fields Care Home.
I have worked as a support worker in a care home and have 16 years of experience as a supervisor in a nursing home.
My job is to ensure the home is cleaned to the highest standards. I love chatting with the residents as I go around the home.
I enjoy going for walks and love travelling around the world.
Job Title: Head of Maintenance
Joined: 2019
Hello, my name is Eddie. I have worked in the care home sector since 2004 and joined Tewkesbury Fields in March as the Head of Maintenance. I have been very proud of my achievements so far and work hard to improve the standards every day.
Job Title: Senior Carer
Joined: 2022
Hello, my name is Sini and I'm one of the senior carers at Tewkesbury Fields Care Home. I've joined the team in 2022. I've got 14 years experience of working in the care sector, and I love meeting the residents and their families.
I'm passionate about working with and caring for the elderly offering person-centred care and going home knowing that I have made a difference.
Job Title: Care Practitioner
Joined: 2017
Hello, my name is Emy and I’m a care practitioner and Dementia Champion at Tewkesbury Fields Care Home. I have been working with Barchester Healthcare since 2017.
I love working with the residents to enrich their lives and well-being and I am committed to offering quality care in our home.
Job Title: Activities Coordinator
Joined: 2020
Hello, my name is Paula and I’m the Activities Coordinator at Tewkesbury Fields Care Home. I joined Barchester Healthcare in 2020.
As part of the lifestyle enrichment team, I will be organising daily activities, ensuring that residents have varied activities to choose from each day. I love enriching our residents’ lives, creating memories and being able to provide meaningful activities to each one of the residents living at Tewkesbury Fields.
Job Title: Care Assistant
Joined: 2023
Hello, my name is Ildiko. I joined Tewkesbury Fields Care Home in 2023 as a care assistant. I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and work hard towards ensuring everyone enjoys as much life enrichment as possible.
Job Title: Bank Care Assistant
Joined: 2023
Hello, my name is Jeanne- or Jean, I’m one of the care assistants at Tewkesbury Fields Care Home.
Although I’m new to caring, I have experience of caring for both my parents. Prior to that, I trained as a Diagnostic Radiographer and worked in a busy General Hospital in South Africa.
I love to support the residents in their homes and always try to ensure that all their needs are attended to, with a smile, an encouraging word, and at times a hug.
My hope is that I can enrich the resident's lives, as they very definitely enrich mine.
Job Title: Regional Care Assistant
Joined: 2021
Hello, my name is Catherine, but I prefer to be called Cathy. I joined Barchester Healthcare in 2021 and I am a Regional care assistant.
I love spending time with the residents and looking after their well-being at all times.
Job Title: Care Assistant
Joined: 2022
Hello, my name is Ismail, but I prefer to be called Maurice, I joined Tewkesbury Fields in 2023.
I enjoy working with the elderly and making them feel special in any way I can.
