Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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Top 20 carehome certificate
10 275 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (275)

Total of 275, showing 201-220
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 127 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 275 reviews.

Overall Experience

  • 270
  • 4
  • 1
  • 0
  • 0

Date Published

275
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148

Review from James M (Son of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Great facilities and service. Staff are brilliant and really look after my dad well. Thanks.

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Review from J L (Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident at Tutnall Hall and I am very happy to be here.

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Review from E M (Niece of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found both the staff and management very helpful and accommodating to my aunt's needs.
Receptive of suggestions and finding a solution to an issue.

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Review from B M (Friend of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all members of staff responding quickly to the needs of our friend.

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Review from William T (Husband of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcome to visit at all times. Staff are friendly and very efficient. Bedroom management is very good and excellent cleanliness. The general atmosphere is welcoming, its a pleasure to visit. Very caring staff who often go out of their way to please. Overall standards are excellent. A very well run care
home, clean, organised and very responsive to the needs of patients and visitors.

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Review from M C (Daughter of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom looked after very well. Staff helpful with her needs. Always clean and well cared for.

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Review from S M (Daughter of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home. Staff all lovely and attentive to my Dad's needs. Highly recommend anyone to have a relative come here.

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Review from G M (Niece of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring. Have helped him get back to more independence to go home.

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Review from A B (Nephew of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has had a very happy time here. He would come back if he can't come back home.

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Review from Wendy R (Niece of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. My aunt had a light and beautiful room, which was wonderful. I am so thankful that she spent the last days of her life here.

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Review from Paul M (Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am being well cared for. The staff look after me with care.

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Review from J L (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care here is exceptional my mom received the best care possible.

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Review from Carol P (Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care.

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Review from P C (Son of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is first rate. All staff are very helpful and caring. I would recommend this care home to anyone.

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Review from J N (Daughter of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice accommodation. Dad is very comfortable in his room. Dad's Birthday was very special a great success. I would recommend this care home if requested.

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Review from Alison P (Niece of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff have been welcoming and so attentive. I couldn't have a better environment in which to have a family member looked after. She wouldn't want to be anywhere else.

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Review from A B (Daughter of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is excellent I would recommend it highly to everyone.

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Review from Norma E (Friend of Resident) published on 28 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A neighbour whom I looked after for many years has been with you for twelve months. We are extremely happy with the care that he gets, very friendly and thoughtful.

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Review from Gillian W (Niece of Resident) published on 24 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my relative whilst in Tutnall has been very good. He has always been kept clean and presentable.

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Review from A C (Niece of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been at Tutnall for nearly 3 years has been looked after very well by all the staff. He is moving to be near to one of his relatives and not for any other reason. He will miss everyone who has been caring for him. A big thank you to you all.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 127 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 127 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1520 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1523 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 127 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 127 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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