Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 275 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (275)

Total of 275, showing 221-240
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 127 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 275 reviews.

Overall Experience

  • 270
  • 4
  • 1
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  • 0

Date Published

275
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127
148

Review from P C (Son-in-law of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom in law is well cared for. We are extremely pleased with her care.

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Review from S C (Daughter of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my mother's care.

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Review from S B (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy how Mum has settled in the home. Mum is really happy, get son well with all the staff who are wonderful. Lovely, friendly home.

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Review from K B (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professionally run caring home. Exceptional care provided to mum and all the staff are very supportive to us as a family too.
Nothing is too much trouble for the staff and mum could not have received better care anywhere else. It feels like we were warmly welcomed into a whole new family from the moment
mum first came here.

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Review from Lynn B (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit, I knew it was the right home for us all. This home is all about the people and we have been welcomed into one big happy 'family' of caring, compassionate and dedicated staff who, together, provide a 'home from home' setting. Spotlessly clean, excellent food, kind, thoughtful and
caring staff who have taken excellent care of mum and supported us as a family. We are truly grateful to everyone who has supported us during mum's stay and 'thank you' doesn't seem enough.

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Review from P C (Son of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very reassuring to know that my father is very well looked after and cared for. I couldn't have wished to find a better place for my dad to see out his Golden Years. The staff are kind and warm and helpful. My dad is looked after in grand style. The kindness shown here is overwhelming and I am
looking forward to moving in myself!

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Review from Andrew B (Nephew of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have had a better experience with the staff and the way in which they welcomed our auntie. Auntie was confused and not well, but the staff could not have been more helpful and considerate, the Hall is very well kept. Beautiful and clean and warm, I could not praise it enough. Very happy
about it all. well done Tutnall Hall.

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Review from A B (Niece of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring. Helped auntie to settle in and made her feel special. Her room - lovely, clean and bright. Also for their help and support to us at this difficult time.

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Review from Helen B (Daughter of Resident) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident for four months from July to October with vascular dementia, sadly she died at the end of October 2017. Her sons and daughters were so pleased and touched by the care that she received during that short time, all the staff were kind and gentle with her, this includes the nursing
staff, the cleaning staff, the office staff and everyone else that I have not included. Her room was beautifully decorated, it was light and airy and when we added her personal photos and other bits and pieces, it helped her to see it as her home. We could visit Mum whenever we wanted and the staff were always courteous and pleasant. The home itself was not reminiscent of an old people’s home, it always smelt pleasant, it was warm and welcoming.

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Review from E H (Nephew of Resident) published on 14 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent many days checking out nursing homes locally for our relative and have been very pleased with our decision we made and with the care he receives.


Really excellent clinical staff.
Spotless building.


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Review from Hannah D (Granddaughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my nan here, I felt very welcomed and all staff were very polite and helpful. I noticed that the home is very clean and organised and easy to get around. I would like to praise everyone for working here and supporting my nan.

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Review from Gary P (Great-grandson of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall is a beautiful home. The staff are kind. The food is good. I am really grateful to all the staff on how my nan was looked after in her last days of her life.

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Review from Mary E (Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like Tutnall Hall, I like my room and the staff.

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Review from Nicola C (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a friendly and cheerful atmosphere. The staff are very kind and caring, always happy to help.

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Review from S C (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom went to Tutnall Hall as she could not look after herself anymore. I found the staff from the top to the bottom all lovely and friendly. They were all professional and helped me a lot.

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Review from R L (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming staff. The place is always immaculately clean.

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Review from M R (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is at Tutnall. I have found the staff and the place excellent.

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Review from D W (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff, very good facilities.

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Review from M C (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most people like Tutnall. I like Tutnall staff.

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Review from V O (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like Tutnall Hall. I enjoyed the food. Staff are good.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 127 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 127 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1520 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1523 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 127 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 127 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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