Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 270 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (270)

Total of 270, showing 21-40
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 122 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 270 reviews.

Overall Experience

  • 265
  • 4
  • 1
  • 0
  • 0

Date Published

270
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148

Review from C P (Great-Nephew of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice care home. Easy access to see my family.

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Review from P N (Son-in-law of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room is lovely and staff are very helpful. My mom is very happy and always smiling.

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Review from N H (Son of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom is comfortable, her health has shown a massive improvement over the time she's been here and all the staff are very supportive and caring.

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Review from S P (Nephew of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home seems really nice, the staff are very nice. My uncle seems very happy.

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Review from A D (Wife of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being really well looked after. Staff really excellent.

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Review from C B (Nephew of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions - my aunt seems to be very well looked after. Staff very attentive.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from V M (Son of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Very happy that my father has been so well looked after.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking a moment to share your experience at Tutnall. We really appreciate the feedback.


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Review from M T (Husband of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great people, great place. Great care.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

We really appreciate the feedback and we are delighted that you are happy with the care.


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Review from J R (Niece of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit today and I am really impressed with the staff and the environment. Everyone is so friendly, supportive and respectful.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from A M (Respite Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the services provided.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from G S (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after very well. All the staff are kind and considerate.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking a moment to share your experience at Tutnall Hall.


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Review from P T (Son of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are looking after my mother well and she is always clean.

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Review from E R (Grandson of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice facilities. Staff very attentive and caring. She says she is very happy here.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from M L (Granddaughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well cared for residents, staff are attentive and quick to respond to residents' needs. Staff also very accommodating towards visiting family members.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to provide valuable feedback about our care.


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Review from I C (Sister of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. Good service for my sister.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for sharing this positive review. We're glad to hear that you were satisfied with your experience.


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Review from S T (Great-Niece of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A brilliant nursing home. My auntie is also here and I can see that they are both very well cared for. Everything is clean. We are always made to feel welcome when we visit.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from M C (Niece of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been well looked after while she is here. Very caring.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to provide valuable feedback about our care.


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Review from S H (Friend of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very peaceful and comfortable atmosphere. We know my friend has been very happy.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking a moment to share your experience at Tutnall Hall.


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Review from G W (Friend of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You look after my friend so well. If ever I needed care I would not hesitate to come here. Everybody is so helpful and efficient, it makes it a pleasure to come and see everyone.

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Review from D Y (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting my dad, all staff friendly, pleasant, regularly checking in on my dad. Offered tea, coffees. Very pleasant room and home is clean and tidy. Very happy for first impressions.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for sharing this positive review. We very much appreciate your comments.


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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 122 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 122 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1460 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1463 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 122 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 122 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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