would recommend Tutnall Hall wholeheartedly to families looking for high-quality nursing care
Rebecca S (Daughter-in-law of Resident)
We've seen a fair few care homes and none come even close to Tutnall
M T (Son of Resident)
The staff are lovely, helpful and friendly.
V M (Daughter of Resident)
Tutnall Hall have ample parking for all visitors.
Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 127 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 275 reviews.
Review from D H (Relative of Resident) published on 20 December 2024
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Overall Experience
5.0 out of 5
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Review from W H (Cousin of Resident) published on 20 December 2024
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Overall Experience
5.0 out of 5
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Review from J V (Son of Resident) published on 20 December 2024
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5.0 out of 5
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Review from S H (Daughter-in-law of Resident) published on 16 December 2024
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Overall Experience
5.0 out of 5
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Review from C V (Daughter of Resident) published on 6 December 2024
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Overall Experience
5.0 out of 5
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Review from C P (Great-Nephew of Resident) published on 4 December 2024
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Overall Experience
5.0 out of 5
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Review from P N (Son-in-law of Resident) published on 3 December 2024
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Overall Experience
5.0 out of 5
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Review from N H (Son of Resident) published on 3 December 2024
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5.0 out of 5
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Review from S P (Nephew of Resident) published on 19 November 2024
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5.0 out of 5
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Review from A D (Wife of Resident) published on 19 November 2024
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5.0 out of 5
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Review from C B (Nephew of Resident) published on 19 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking the time to write a review. We appreciate your comments.
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Review from V M (Son of Resident) published on 19 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking a moment to share your experience at Tutnall. We really appreciate the feedback.
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Review from M T (Husband of Resident) published on 12 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
We really appreciate the feedback and we are delighted that you are happy with the care.
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Review from J R (Niece of Resident) published on 12 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking the time to write a review. We appreciate your comments.
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Review from A M (Respite Resident) published on 12 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking the time to write a review. We appreciate your comments.
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Review from G S (Son of Resident) published on 12 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking a moment to share your experience at Tutnall Hall.
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Review from P T (Son of Resident) published on 11 November 2024
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5.0 out of 5
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Review from E R (Grandson of Resident) published on 7 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking the time to write a review. We appreciate your comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Granddaughter of Resident) published on 7 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for taking the time to provide valuable feedback about our care.
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Review from I C (Sister of Resident) published on 7 November 2024
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Overall Experience
5.0 out of 5
Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home
Thank you for sharing this positive review. We're glad to hear that you were satisfied with your experience.
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The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 127 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 127 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1520 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1523 Ratings = 4.997
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 127 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 127 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2019
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