Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 270 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (270)

Total of 270, showing 41-60
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 122 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 270 reviews.

Overall Experience

  • 265
  • 4
  • 1
  • 0
  • 0

Date Published

270
71
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122
148

Review from D I (Grandson of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and attentive staff.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to provide valuable feedback.


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Review from M P (Friend of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care being given is exceptional and we thank you for looking after them.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking a moment to share your experience.


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Review from A C (Niece of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, kind staff. My uncle is very happy and cared for. Safe and happy environment. Couldn't ask for better care.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from R B (Granddaughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite, helpful and welcoming. The care home itself is beautiful and always spotlessly clean. Most importantly though, my nan has been so well looked after here and we are very grateful for all the staff's love and care.

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Review from M P (Friend of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My best friend's mother has been in the home for some time now and she is receiving superb care and attention. We would like to thank you all for continuing to look after her. Many thanks.

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Review from L C (Niece of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Auntie is always very happy and cheerful etc. and seems very happy and settled. She is always very clean and tidy. There seems to be fun activities for the residents.

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Review from O P (Brother of Resident) assisted by family/friend published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind, very good place. Clean. Helpful staff. Very helpful. Very happy with how my brother is looked after. Keep up the good work.

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Review from T B (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident for over 4 years. In that time the staff have looked after her really well. They are kind and attentive and she is kept warm and well cared for.

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Review from A W (Daughter-in-law of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is fantastic. Staff very friendly.

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Review from C H (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home and the staff are all wonderful. Mom is very happy here and well looked after.

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Review from S H (Niece of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff looking after my aunt towards the end of her life. Compassionate.

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Review from B G (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know my friend is very happy here. She has told me the staff are very good. They welcome us every time we come visit, it is a super place.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to provide valuable feedback about our home and staff.


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Review from T Y (Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and safe. My favourite thing is the food, especially the puddings.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.


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Review from S B (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Tutnall Hall Nursing Home in August 2024 and from the moment she arrived she settled really well. The nursing staff and management team are all excellent and give the very best care with kindness and compassion. I am delighted to recommend this home to anyone who is thinking of a home for
a dear relative.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you so much for your heartfelt review. Our nursing staff and management team strive to provide the highest level of care with kindness and compassion. Thank you again for your kind words.


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Review from C N (Granddaughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall Nursing Home has been amazing with my grandad. Nothing is too much trouble and all staff are polite, welcoming and happy to see you. I'm happy to know my grandad is well looked after and cared for. Thank you.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for your kind words. Our nursing staff and management team strive to provide the highest level of care with kindness and compassion.


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Review from C C (Granddaughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care for my elderly grandma. Kind and compassionate. We've been very happy with everything.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to leave such a thoughtful review of our care home.


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Review from B F (Son of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff took great care of my mother and were very helpful in managing her medical needs with us.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for your review of our care home. we provide the highest quality of care and comfort for all our residents and knowing that we've made a difference for your loved one truly encourages us to keep improving.


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Review from L R (Friend of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is a friend of many years. We started work together when we were 15 years old.
She wanted to come to the home as she used to come see a friend many years ago.
The home is a lovely place - very happy to be here and being cared for.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you so much for the detailed review of our care home. We're always here to help.


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Review from D S (Daughter-in-law of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law receives excellent care, the staff are very friendly, helpful and always available to help.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for sharing this positive review. It truly encourages us to keep improving.


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Review from J C (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than pleased with the care our mum has received at Tutnall Nursing Home. The home is beautifully cared for, staff always kind and attentive. Mum is looked after with care and dignity.
We feel truly blessed to have found this care home for our Mum.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for choosing us for your Mum. We're glad to hear your experience has been so positive.


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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 122 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 122 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1460 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1463 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 122 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 122 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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