Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 270 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (270)

Total of 270, showing 121-140
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 122 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 270 reviews.

Overall Experience

  • 265
  • 4
  • 1
  • 0
  • 0

Date Published

270
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105
122
148

Review from A T (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and genuine care in every sense of the word for my mum.

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Review from V C (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care at Tutnall Hall Nursing Home. Mum seems very happy and well cared for here.

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Review from Laurence U (Son of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Tutnall Hall. The care of Mum has been very good and I can feel confident that she is being well looked after. She also enjoys the various activities that are organised. The staff are excellent - very professional, friendly and caring.

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Review from V M (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been here sometime now and seems very happy and so am I. The staff are lovely, helpful and friendly. I know Mom is being looked after and in good hands. Big thanks to all the staff at Tutnall Hall.

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Review from George J (Son of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't think of a better place to have found for Mum. The staff here are incredible - all very positive and friendly. Mum is receiving, in my opinion, the best possible care. Despite some difficult times when Mum was not very cooperative, I can't fault the care and attention she has received. Can't
thank them enough!

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Review from Wendy W (Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love you all. Everything is excellent.

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Review from M T (Son of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad that we found Tutnall Hall for our mom. The staff are lovely and seem very caring. It's a lovely place and we can sleep at night knowing that she is in good hands.

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Review from Gillian G (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very settled at Tutnall Hall Nursing Home. The staff are amazing with her. She feels like part of the family after four and a half years here. I would certainly recommend Tutnall Hall.

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Review from K S (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom went to Tutnall Hall care home for end-of-life care, which was a very sad time for the family. All the staff at Tutnall worked around the clock giving Mom excellent care plus asking us her family if we were ok. They are all very caring, and Mim was in very safe hands. I would recommend Tutnall
care home to anyone.

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Review from A S (Grandson of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff and clean facilities.

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Review from B C (Brother-in-law of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited Tutnall Hall every day since Christmas. We chose it on reviews and other people's recommendations. We have not been disappointed. Full marks to the staff, how they interact with the residents and their attitude to us visitors. One or two staff we cannot converse with fully because of
language difficulty, but that is not meant as a criticism.

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Review from P C (Sister of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall has been my brother's home for the last five months. I visit every day, there is always a friendly welcome. The staff are so kind and caring to my brother, for this, I am so grateful. When I leave each day, I feel I am leaving him in safe hands. I would not hesitate to recommend this home.

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Review from K D (Sister of Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very comforting to know that my brother is in such good hands at Tutnall Hall. The staff are very kind and caring. My brother has a lovely room which is always clean and tidy and he enjoys the food.

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Review from Alison L (Daughter of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend this care home highly enough. Dad is so well looked after. I have no worries at all. His room is always clean and he always looks clean and smart. And at 92, he actually looks a lot younger than he is. The staff work very hard but they always have a smile on their faces and are pleasant.
Nothing is too much trouble.

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Review from T H (Daughter of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the care my mother receives from Tutnall Hall. All the staff are very welcoming and very helpful.

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Review from Nicola M (Daughter of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Tutnall Hall for six weeks and the care and attention she has received has been nothing short of excellent. The staff are very kind and attentive and nothing is too much trouble. Mum has been made very comfortable and all her needs are addressed quickly and efficiently. I cannot praise
the nursing home enough and would have no hesitation in recommending Tutnall Hall to family and friends.

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Review from J B (Wife of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given.

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Review from E C (Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the very best of care and kindness from all the helpers in this home.

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Review from Debbie F (Great-granddaughter of Resident) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan had to move care homes to Tutnall Hall. The staff was always polite and friendly at the window when I visited my nan, was always welcome. Thank you for looking after my nan with great care and dignity.

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Review from H S (Resident) published on 1 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Tutnall for almost twelve months, and I want to remain here because I am happy.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 122 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 122 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1460 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1463 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 122 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 122 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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